Consumer Reviews of GOODMAN heat pumps

Read more about GOODMAN heat pumps

Read reviews of other Heat Pump brands

Write a review

<< Previous 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Next >>

---

Date created: 2011-03-16 Name: Anna Fouts
Location: Oldsmar,FL

Satisfaction Rating:
Review:
"Unhappy Customer"
When we bought our house, within 1 yr had to buy new unit. The company said it was a GREAT unit.. Since then nothing but problems and aggravation. Im so tired of having a repairman come into my house to fix. I truly believe Goodmann gives the companies selling their units a kickback. Oh how I wish I didn't spend 2300.00! ! Winter time, no heat for 6 weeks. March... NOW the condenser fan... what next? All the money I spent could have gotten a reliable unit. NEVER AGAIN! ! Goodmann isn't "good" for any "MAN"

---

---

Date created: 2011-03-10 Name: R. Brooks
Location: Columbus, OH

Satisfaction Rating:
Review:
"Goodman"
This is the worst system that I have every experienced. Within two years I had to replace the coil. It is noise and and the filter is hard to install and doesn't filter very much and I constantly have dust in the house. My bills are actually higher then the twenty year old furnace that I replaced.

---

Date created: 2011-03-02 Name: gsab

Satisfaction Rating:
Review:
"Crap"
2 years old and we have a complete failure of the reversing valve. The HVAC contractor said it is a good system. Compared to what?! Now they make their money from the ridiculous amount of labor needed for repair. Sure the parts are under warranty, but the LABOR is where they are making their money. Don't I feel gullible now...

---

Date created: 2011-03-02 Name: Tim Carson
Location: Lake Waccamaw NC

Satisfaction Rating:
Review:
"Can't sleep"
Unit was installed 2 months ago. Repair tech has been out here 4 times. It runs ok and is nice and quiet when the temp is above 35f but roars like a lion when it is below 35. I feel I cant be the only one having this problem. Called the tech today to give one more chance. If it is not fixed I want my money back.

---

Date created: 2011-02-23 Name: Patrice
Location: Pennsylvania

Satisfaction Rating:
Review:
"DONT BUY GOODMAN!"
we bought a 16 seer last year. 6 service calls, two thermostats later it still gets stuck in on. our 14 year York cost less to run than this monster. LOUD cant sleep sounds like a jet taking off. run run run, it never shuts off at nights under 30 degrees. $$$$ we spent less with emergency heat of or your. to the tune of 1500 more in 3 months. Service.. even with the extra warranty, which at this point was the only bargain, ($100) you cant get anyone to call you and talk to you from Goodman, who acts like they care, for days. DONT GET SUCKED IN!!! it cost us 6000 for this heatpump. so we have to live with it. its less than one year old.

---

Date created: 2011-02-21 Name: Cecil Hanks
Location: Sarah MS

Satisfaction Rating:
Review:
"Home Owner"
Looks like the same as most, units less than 3 years old, I have had both inside coils replaced because of leaks in the coils, One unit has to still be recharged about every 4 months so I know I'm not getting effciency there. Basically they are crap. I had an old off brand unit at my other house and never had to have anything done for the 13 years I lived there. I would not recomend a Goodman to anyone.

---

Date created: 2011-02-19 Name: G Sa
Location: Bend Oregon

Satisfaction Rating:
Review:
"crap"
after 3 years, reversing valve and compressor failures. Probably partially due to installers and troubleshooters who didn't know what they were doing too.

---

Date created: 2011-02-13 Name: V. Sell
Location: Raleigh NC

Satisfaction Rating:
Review:
"Very Unhappy"
I had a new house built 2.5 years old ago and the builder installed 2 Goodman heat pumps of which are only 2.5 years old. The builder comment was that the units came with a 5 year warranty. He did not comment on what the warranty actually covered. I had to have the Freon, indoor coil and heat strips replaced on one of the units this week. Even though the parts were covered by the manufacture, the labor was not. It cost me almost $1000.00 just for labor to replace the Freon, indoor coil and heat strips. I was fit to be tied. Now, I am waiting for the upstairs unit to go and cost me another $1000.00. I have called Goodman and complained but it did not do any good. Does anyone know of any kind of recourse to get reimbursed for the cost of the labor chart from Goodman? My next door neighbors had the same problem this past summer on both of their units of which are the same ages as mine.

---

Date created: 2011-02-10 Name: Bud
Location: Langley BC

Satisfaction Rating:
Review:
"compressor problems"
My brand new heat pump was installed 4.5 years ago and immediately started leaking Freon, this was fixed by the technician and the pump worked on ac all summer. In the winter the heat mode kept blowing the breaker, we replaced the breaker and then it worked for a while until it blew the breaker again and again. Tried all kinds of things and nothing worked over the years. Compressor finally died completely and needed to be replaced. Good news, it was covered under warranty. Well now the bad news. I had to pay for labor, and all other parts including Freon. $1,130 dollars later on this call and now it is working again. Hopefully it will not blow breakers and last longer than 4 years this time. $5,000 heat pump has now cost about $7,000 total. So much for saving money by installing a heat pump.

---

Date created: 2011-02-09 Name: Scoot

Satisfaction Rating:
Review:
"Good Unit"
Our 16 year old Janitrol (Goodman) heat pump was beginning to give us problems. We looked at Ruud, Carrier, and Trane. Reviews on every brand are pretty much universally the same. Decided to go with a combination 15 Seer Goodman. I had a very reputable dealer install it and do a lot of other work that the first HVAC contractor should have done 16 years ago. After two months I'm very satisfied. Just after the unit was installed we had one of the worst snows and the coldest weather in the past 10 years. It never missed a beat. I think the secret to a well running unit is the installer, not necessarily the brand name of the unit.

<< Previous 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.