Consumer Reviews of GOODMAN heat pumps

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Date created: 2011-09-18 Name: Harry Laytos
Location: Scottsdale AZ

Satisfaction Rating:
Review:
"Update on our Goodman"
Had a compressor blanket placed on the compressor and it reduced the start up noise by 50%+. It is working very quiet now and cooling very well here in the Phoenix desert. We are very pleased with Goodman heat pump.

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Date created: 2011-09-02 Name: Jerone Hester
Location: Roanoke, Alabama
Years owned: 3

Satisfaction Rating:
Review:
"This unit is a piece of junk"
This unit is a piece of junk...it keeps losing freon. The unit I had before this was 20 years old and didn't have any trouble with it.

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Date created: 2011-08-30 Name: M. Hall
Location: Phoenix AZ
Years owned: 2

Satisfaction Rating:
Review:
"Runs like a champ"
I see a lot of bad press about Goodman, but my own experience has been good. This unit has been running like a champ for a couple of years now - it's quiet, efficient, & the price was right.

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Date created: 2011-08-28 Name: steve hegel
Location: phelps ny
Years owned: 4

Satisfaction Rating:
Review:
"My unit has run great"
My unit has run great since it was installed. I had a gmv95070 furnace installed at the same time and have had zero problems. Most of the complaints are from people who had bums or fly by nights install their systems. I have my system cleaned and tuned annually.

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Date created: 2011-08-24 Name: Harry Laytos
Location: Scottsdale
Years owned: 1

Satisfaction Rating:
Review:
"Goodman Heat pump # GPH1549M41"
Never had a Goodman product but now we do. It is a heat pump 4 ton model 15 steer # gph1549m41 roof unit. The workmanship and installation was excellent and it was installed by Cooling for Less located here in the Phoenix area 480 406-3430. They did an excellent job. I would recommend them to anyone. They always had the time to answers any of my questions. No spin! We live in Scottsdale Arizona and the week it was installed it received a work out with temperatures hitting 114- 116 degrees for the past 2 weeks. It is keeping our house at 73 degrees with no problem. Our home is about 1900 square feet. We never had a ramp up unit before and that took some time getting used to the sound of the compressor and fan ramping up when it starts. It’s just a little different. After a minute it purrs and is very quiet. The volume of air is the best I have ever felt living out her for 30+ yrs. So far so good. We will see what the future holds. I would like to see it in other colors other than forest green.

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Date created: 2011-08-22 Name: L Taylor
Location: Phil Campbell, Al.
Years owned: 4

Satisfaction Rating:
Review:
"Not Happy"
I have two Heat Pumps that are 4 years old. I have had several problems. The current major problem is that the cooling coil is leaking freon on both units! My repair technician says that the coils are covered under warranty and that all that he has installed have had this problem. He has since stopped installing them. The main issue for me is that it's going to cost me $900 labor. I plan to contact the company but based on the reviews, I don't expect them to be very helpful. If they are making defective products, they should pay the labor!

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Date created: 2011-08-22 Name: Dennis Anderson
Location: Woodlawn Tennessee

Satisfaction Rating:
Review:
"Lasted 2 years"
System worked great for 2 years. Then the condenser coil had many pin holes in it. "Warranty" covered the part but it cost over $300.00 in labor. My old Trane unit lasted well over 10 years with only manual service. I may have made a bad mistake in switching brands.

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Date created: 2011-08-21 Name: Hv1245

Satisfaction Rating:
Review:
"Please don't buy Goodman"
Goodman is shit just like Nordyne and Amana. Do not buy Goodman unless you want a unit that is made to fall, buy a carrier or Trane or Rheem ruud if you want quietly. The facts is Goodman is crap, please don't buy.

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Date created: 2011-08-19 Name: logan mitchell
Location: phoenix, AZ

Satisfaction Rating:
Review:
"I have had a Goodman supposedly 5 ton unit"
I have had a Goodman supposedly 5 ton unit since April. They have been into my house 4 times and it still is not cooling properly. I bought a 10 year service agreement but AirNow won't even come to my house or answer my calls. I have filed a complaint with the Arizona Attorney Generals Office and I am getting ready to find an attorney and file suit against AirNow. This unit is a 14 seer 5 ton unit. It replaced a 12 seer 5 ton Tempstar that was damaged in a hail storm. It was 12 years old and I had to have one service call in the 12 years when a blower motor burned out. I never had a problem with it. I don't know how much problems with this unit is Goodman or AirNow but I intend to find out one way or the other.

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Date created: 2011-08-17 Name: Mark Saldanha
Location: Sterling, Va
Years owned: 2

Satisfaction Rating:
Review:
"New Heat pump and furnace"
This heat pump unit keeps breaking down and the parts are covered under warranty but the frequent labor costs and freon charges are soon adding up to the cost of a new unit.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.