GOODMAN GSZ13 Heat Pump
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Read more about GOODMAN Heat Pumps
The Goodman GSZ13 is a relatively inexpensive and inefficient heat pump, with a single compressor. It earns energy efficiency ratings of 13 SEER (cooling) and 7.8 HSPF (heating).
The heating and cooling capacity for this model both range from 18,000 to 60,000 BTU/h (i.e. from 1.5 to 5 tons). Sound output ranges from 71 to 76 dB.
This model uses R-410A refrigerant (a.k.a. Puron). It thus compares favorably to the GSH13 (a Goodman model with similar efficiency), which uses R-22 (a type of refrigerant known for damaging the Earth's ozone layer).
Goodman's manual for the GSZ13 provides detailed information about the unit's performance at different temperatures, so you can assess its likely operation in your climate.
Consumer Reviews of the GOODMAN GSZ13
Date created: 2012-07-11
Name: M. Heusser
Location: Azle, TX
"Condenser Unit Received with Defective Compressor"
I just received a Goodman heat pump system and the compressor is bad. They are replacing the compressor; but, I have to pay to have it installed. The labor cost is $600.00. Pretty poor for a new out of the box system (doa). My suggestion would be try a different brand before Goodman. It certainly can't be any worse. :-)
Date created: 2012-06-05
Name: Howard Schwartz
Location: Charles Town WV
"I install Goodman through my company Heatman.com"
Last year we installed 320 units. We had 2 call backs. 1 a mouse got into the fan cage and the other a f=condenser fan motor burned out. This year I expect to install over 350 Goodman replacement systems. I install them correctly measure amp draw superheat airflow and duct temps and have no problems with them. I believe most of the problems I hear about are from folks either not changing the linset of pulling a proper vacumn.
Date created: 2012-02-14
Name: Howard Schwartz
Location: Martinsburg WV
Years owned: 2
"I install Goodman through my company Heatman.com"
So it was natural that I would install 1 in my own home. The heat pump works great. We control it with a Honeywell 8000 with outdoor sensor. My total electric bill is $75-80 a month and my house is very comfortable. If I did not believe in them I would not have put it in my house. No problems at all. We install them right then test them for air flow, heat rise, etc. Last year we installed over 300 replacement sytems with 1 callback. With a 10 year warranty on every part I do not see why anyone would want to pay more for any other product. I also believe that the"secret" to a great system is in the install.
Date created: 2011-06-25
Location: Overland Park, KS
"Reversing valve & abysmal cust. service"
Installed a brand new goodman system 8/30/10, complete with furnace, coil, heatpump, line set, thermostat, ect. No old components used. Heat pump reversing valve was not functioning properly on install. Installer tapped on valve and it started to function. Started malfunctioning again. I went to goodman website and got a number for a certified installer/repairman. He showed up and after looking it over determined it was reversing valve, but that he wasn't an authorized with goodman. He was several years ago but stopped carrying them do to reliability issues. Called Goodman directly and was informed that they are not going to cover any labor, just the part. Even though it appeared to not be working on install. In short- -Their website isn't up to date with current installers. -Their "customer service" number given out on website is crap. I had to call a wholesaler to actually get a decent number. -When I did finally get in touch with a human they told me that it wasn't their problem and by the way "since you didn't register it within 60 days of install your "warranty" is only good for 5 years". Whatever, I am going to get a 2lb hammer and destroy the piece of junk and buy something else. By the time I pay somebody to come out and jack arround with it I will have about as much cash in it as another one. I'm hacked off.
Date created: 2011-05-27
Location: Seattle, WA
"Review of Goodman Heat Pump"
I have only owned this heat pump for approximately 8 months (it was purchased and installed October 2010). It functions well, and worked properly through the winter, even in Seattle, where it became very cold. The only problem we've had is the capacity, which is not very great. Meaning, sometimes we find that it does not work after extended use, but this has only happened on a couple of occasion. That being said, it has never had to be repaired. I would recommend this brand and model to a friend as I found it affordable and it works properly. This is my first home owning experience, and we purchased this heat pump as the one that had been there before was far too old to function. However this new Goodman one works great. That being said, I would be open to trying out other heat pumps to compare the experience.
Date created: 2011-05-25
Location: Long Island, NY
"Goodman Heat Pump"
I have had the unit for 3 years. The first feature of the unit that I liked, and was the main reason I bought it was that it has an environmentally friendly refrigerant. Which means I won't be harming the environment and I would be able to stay comfortable in all seasons. I like that it was inexpensive, but because it was inexpensive that means it was downright cheap. There were a lot of problems keeping the unit to both cool and heat properly. I constantly had to have maintenance work on it, and it would constantly break down. I spent more in maintenance than I did on the pump, so next time I am buying a better one so I save money on forcing it to work. They just could not make it work. One time it would be the coils, other time the valves. I would NOT buy this brand again, nor would I recommend it to a friend. I wish I had done more research before buying this unit.
Date created: 2011-05-10
Name: Tom Burton
Location: Noblesville, IN
Years owned: 3
I have striffed to be nice and think of a good word to say, "junk" plus the warranty is not worth the paper it is written on. Have several yearly maintenance calls and now they say the compressor is shorted. Ten year waranty is we will replace it but you need a entire new system for the compressor failed and contaminated the system.
Date created: 2011-04-19
Location: Laurel, MD
"Heat Pump Excellent Option for Apartment Living"
I've had my heat pump for just about a year now and am very satisfied with it. At first, I wasn't aware that the apartment unit I rent used a heat pump. When I initially found out I was unsure as to whether it would adequately heat the apartment. I have since found out that it has no problem heating my 580 square foot apartment, and it does it very inexpensively. I very much like the efficiency of the heat pump. I can't say that there's anything I really dislike about it‚Ä"as it has met all of my expectations. I have never had to repair either the pump itself or the thermostat interface. I would recommend this product to anyone in similar circumstances. It is ideal for a small apartment in climates that do not sustain long periods of intense cold. Reliability for me has been excellent and the cost reduction is fantastic.
Date created: 2011-03-30
Location: Jamaica, NY
"Best Heat Pump Ever Bought"
After my last unit failed, I purchased a new heat pump about two months ago. The heat pump that I purchased at Home Depot's website was a Goodman GSZ130241. One favorable feature of this particular unit is that it carries an Energy Star qualification which means it meets all the highest and current energy standards. Apart from that, another feature I like is that this unit is chlorine-free which makes it environmentally friendly. This product is ideal for individuals are interested in superior comfort, quiet operation and environmental friendliness. Even more impressive is the lack of maintenance required to keep this product running. No repair or replacement has been necessary since its acquisition. Since then, I have recommended this exact product to a few friends who are in the market for a similar product. In conclusion, I can't imagine buying any other product that meets this unit's capabilities in terms of price and functionality.
Other GSZ13 Reviews
Reviewers on hvac-talk.com are dismissive of the GSZ13. They donít like Goodman generally, and consider the GSZ13 to be overly inefficient and error-prone. They also suggest that the initially low cost will be overwhelmed by necessary maintenance. In general, they prefer Trane and other brands. (They remind consumers that Goodman and Amana are now the same company.)
Users at gardenweb.com seem to hold similar opinions, suggesting that consumers could pay a little more for their heat pump and get substantially better results.
Folks at doityourself.com are harsh in their reviews of the GSZ13 and anyone willing to install it, suggesting that these units are more trouble than they were worth. These reviewers generally prefer Lennox and Trane.
GOODMAN GSZ13 Model Numbers
The GSZ13 is available in different models which vary in efficiency and capacity.
|Model Number||HSPF||BTUs per Hour|
This model has a 10-year limited parts warranty. It's only good for the original owner and at the original location. It does not cover damage due to bad installation, human intervention or natural disasters. If a part is broken, you can send it back to Goodman and they'll send you a new one (although you will pay for shipping).