Consumer Reviews of GIBSON heat pumps

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Date created: 2010-05-13 Name: C. Vance
Years owned: 2

Satisfaction Rating:
Review:
"Horrible Experience"
We had this unit less than 2 years when the compressor went out. We had it replaced and within a week the compressor went bad again. The company that installed the unit was not very helpful and drag their feet when it came to getting us the information about the manufacturer. We are still attempting to get our warranty fulfilled and it has been 6 wks already. We are inclined to purchase another unit from a company that has a good reputation. Even if Gibson honors the warranty, we will probably have to replace it in another 2 years.

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Date created: 2010-04-19 Name: K. Smith
Years owned: 5

Satisfaction Rating:
Review:
"GIBSON JUST DOESN'T LAST"
We babied this unit that came with our modular home (regular maintenance, filters once a month, et al) and it literally fell apart on us after only 5 years. The tech charged us over $600 to try and fix and recharge it. Now, they are whining that r-22 is no longer usable (the price for it is sky high). I believe that air conditioning manufacturers are going the same as computer manufacturers in as much as the unit is outdated 5 minutes after you buy it. We'll never get another Gibson.

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Date created: 2010-04-13 Name: J.B.
Years owned: 2

Satisfaction Rating:
Review:
"gibson heatpump review"
This Gibson 2.5 ton, 13 seer heat pump is two years old. So far, the compressor went out, and now the coil is leaking. In the first three months of 2010, we have been unable to use this equipment for heat or A/C for a total of 5 weeks, soon to be 6 weeks. It is a lemon and the best solution would be for a total refund. It came with a 5 year parts/ 1 year labor warranty. The labor costs far exceed the value of the unit.

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Date created: 2010-03-21 Name: Mike Kraus
Years owned: 5

Satisfaction Rating:
Review:
"Noisy Heat Pump"
Have yet to have a service call with the Gibson heat pump. Biggest complaint is that it is so noisy. You cannot carry on a conversation in the general vicinity of the compressor unit because of the noise. The noise in the guest bedroom next to the compressor certainly limits the number of days guests are willing to stay!!!!

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Date created: 2010-03-04 Name: Robert Bird
Years owned: 1

Satisfaction Rating:
Review:
"BAD HEAT PUMPS"
It was installed in summer 2007. House was vacant for 1 1/2 years. Now the valve in compresser is stuck.

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Date created: 2010-02-18 Name: K. Ander
Location: Central Texas
Years owned: 1

Satisfaction Rating:
Review:
"Can't deal with the cold"
Just had heat pump installed to replace a 10 year old model that died. This unit stops providing heat when the temp falls below 30 degrees. Thankfully my home has '92 Ruud workhorses that allowed us to stay warm. Want to replace another Ruud unit with an energy efficient model, don't think it will be another Gibson. The jury is still out on how this Gibson will deal with the Central Texas summer.

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Date created: 2010-02-16 Name: Brett M.
Years owned: 5

Satisfaction Rating:
Review:
"Avoid Gibson At All Costs!!!!!"
Nothing more to say than it's junk. It didn't help that the guy who installed was a clown. Avoid Gibson and Kerr Heating and Cooling in Kosciusko, MS.

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Date created: 2010-02-07 Name: Jackie Burks
Years owned: 2

Satisfaction Rating:
Review:
"verry satisfied"
Very happy. The difference in good & bad units are who you buy it from and the service and if they will take care of you on any unit. All units has the same component.

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Date created: 2010-01-27 Name: John J. Gresko
Years owned: 2

Satisfaction Rating:
Review:
"Gibson heat /ac pump"
System is very noise. Squeals when it starts up and never stops running in winter. A real piece of junk.

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Date created: 2009-12-17 Name: Larry B
Years owned: 3

Satisfaction Rating:
Review:
"heat pump"
Had unit installed in 06'. Very noisy. Outside fan motor replaced three times in 14 months, still sounds like a steam engine. Never again!

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