Consumer Reviews of FRIGIDAIRE heat pumps

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Date created: 2012-08-24 Name: Chris K.
Location: Pottstown PA

Satisfaction Rating:
Review:
"Dealer"
Hi, I am not quite sure why people are having problems. First when you have a warranty problem you are dealing with the installation company, not the supply house or ditributor of the product. So far I have installed over 40 heat pumps from frigidaire problem free! Any warranty issues are with dealer and manufacturer not homeowner, poor installation company in my eyes. All companies have problems. I saw them all -- trane, rheem, carrier rots away, York hvac company best friend, I can go on. Thse newer systems are more sensitive to freon pressures than the old r- 22 systems. All that I have read here are installation problems and poor business practice !! Placed here in dissatisfied so all who are unhappy whith the system they purchased should be calling installation company !! It's in my house !

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Date created: 2012-07-10 Name: R. White
Location: Hot Springs, AR

Satisfaction Rating:
Review:
"Owner"
Very good equipment. Our energy bills are great, our comfort level is very good and we've had no problems with the service and operation of the system. Highly recommend this brand.

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Date created: 2011-09-21 Name: B ELLIS
Location: CLINTON,TN
Years owned: 2

Satisfaction Rating:
Review:
"FRIGIDARE SAVED ME $$$"
We had a new Frigidaire FT4BE-042K heat pump installed early last year. Contractor recommended this model FT4BE-042K because it qualified for a energy tax credit. It has saved us approximately 30% on our monthly energy bills and has made our home feel more comfortable due to that fact it has a 2 stage compressor and can de-humidify as well as cool the home. In the winter it heats well and the air feels very warm compared to our old heat pump, overall we are extremely pleased with frigidaire and the warranty of 10 years just adds more peace of mind.

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Date created: 2011-06-08 Name: Marshall d
Location: Northern va
Years owned: 3

Satisfaction Rating:
Review:
"Great, Comfort comfort"
The only better thing than the price is how comfortable my home has been. Humidity is no longer an issue. Quite quite all I can say. Great guys who installed it. Small Solutions LLC I would recommend then to any body.

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Date created: 2010-08-09 Name: S. Bettencourt

Satisfaction Rating:
Review:
"Good equipment"
The issues I am reading on these reviews indiacte that the unit was not installed correctly, licensed installers or not, they installed it wrong. The fact that the technicians you people are hiring cannot fix the running constantly issue in one shot indicates that your poor review should be about the company you hired x it not the equipment. You should be more careful about bad talking something that has many other variables that have caused your displeasure. frigidaire is an outstanding brand that does honor its warranties. Homeowners tend to screw this up by hiring less than professional hvac companies to install and to repair.

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Date created: 2010-03-24 Name: S. Bennett
Years owned: 15

Satisfaction Rating:
Review:
"HVAC OWNER"
As a HVAC owner for over 30 yrs I have seen my share of equipment problems and consumer complaints. I have sold Nordyne equipment (Intertherm, Miller, Tappan, Gibson & Frigidaire HVAC equipment). Yes, there are some manufacture problems that either the manufacture does takes care of or even we do at many times throughout the years to help customers. But I can also tell you that the equipment any brand has is only as good as the people who install and properly service the equipment. Probably the most thing we preach to our customers, is clean or replace your filters monthly. Please let us, as HVAC service people, service and check out your equipment annually to better help you take care of your equipment. Ask your HVAC company about a service contract. They are not a money making scheme by any means but a way that your neighborhood HVAC company can help you maintain and take care of your equipment. I would rather see a customer put the money towards an annual equipment service and check out as to buying an extended labor warranty. If you do buy an extended labor warranty, keep in mind as a consumer that it is your responsibility to still keep your equipment professionally serviced every year and to maintain your filters.

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Date created: 2009-12-04 Name: Alex. Z
Years owned: 6

Satisfaction Rating:
Review:
"Frigidaire Heat Pump"
I am very happy with it. In the 6 years that I have had it I never had any problems with it. I would definetly recomended it to anyone considering installing heat pump and the price that we payed for it was great unlike some other brands that we got quotes on.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.