Consumer Reviews of FRIGIDAIRE heat pumps

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Date created: 2010-10-29 Name: walt
Location: Tenn

Satisfaction Rating:
Review:
"Bad installers?"
I disagree with the assertion made by last review. It may very well be that it is the fault of bad installers who are doing a bad job installing the equipment and that is why there are so many defects. but who better to police these installers than the manufacturer. Shouldn't they be certifying some and denying those that do not meet some standard or who get bad feed back. I as an individual do not have the resources to check out every possible HVAC company to find out if they are bad or good. The manufacturers should be policing the industry because it is a reflection back on them. I have a Frigidaire and it was installed by a Frigidaire certified/authorized installer. He installed a 2 stage 2 ton unit in a 880 sqft apartment WITHOUT doing a Manual J or a duct design. I had to fight with him to supply me with at least the heat/cool calcs. Best I can tell is it will never use the second stage in winter and it is too big for most of the summer months. They didn't hook up the electric heat, put in a vibration barrier but after getting them back twice to support the ducts so they didn't rest on the unit and defeat the purpose of the vibration bladder I did it myself. Air handler supplied with 16 x 18 inch filter and almost impossible to find except on web. They didn't install one and ran the system without one. Lord only knows how much construction dust they sent through the system. Need more?? Right now it is 45 degrees outside and the reversing valve has come on twice in the last hour for 15 minutes each time bringing in 50 degree air to the apartment. Some relay? inside the outside unit keeps trying to lock but buzzes loudly and breaks on and off repeatedly. No way to balance supply air. Just a bad job and I looked on the BBB web site before I went with this guy and found nothing. So is it my fault?? or should the manufacturers be more proactive in who they let do the installs for them??

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