Consumer Reviews of FRIGIDAIRE heat pumps
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Years owned: 3
Satisfaction Rating:
Review:
"Frigidaire Heat Pump"
I had a Frigidaire Heat Pump installed with an electric furnace when I built my house 3.5 years ago. I've had nothing but problems with it right from installation time and yes, a licensed, qualified Frigidaire rep installed it. The fan never stopped going even in winter - we were freezing all the time, the whole first 3 winters. Even when the electric furnace cut in, the heat pump continued to supply cold air along with the warm air of the furnace, defeating the heating system. I've had problems with Interior Comfort, the "qualified installer", in that now that he and the suppliers, Andrew Sheret, have decided that the fan unit needs replacing, Frigidaire do not make this recent model any longer and they cannot get a replacement fan unit for it. It is extremely noisy and the fan, when it's running, sounds like it needs work on it asap or it's going to fly away into outer space. I wouldn't recommend this brand to anyone and it wasn't cheap! From what both Interior Comfort and Andrew Sheret reps say, I am concluding that Frigidaire are simply trying to avoid honouring their warranty; otherwise it would be fixed as the warranty implies! And the neighbours complained about the noise from it since installation.
Location: NC
Years owned: 3
Satisfaction Rating:
Review:
"Bad Purchase"
Just started on my 3rd year of my new system and am replacing the compressor for the 2nd time. First one went out at 11 months, and the 2nd at the beginning of the 3rd year. This is a money pit.
Years owned: 3
Satisfaction Rating:
Review:
"Debbie Thomas"
Though new this heat pump is in a state of constant repair. Probably 3-4 times a year the HVAC repair person comes out to the tune of $300-400 per visit either because there is a leak in the coolant; or the house stays cold in the winter months. I have never been so dissatisfied with a product, though I have purchased many, Frigidaire products over my lifetime. My house is always cold, the unit runs 24/7 and my electric bill has climbed from $180 to $500.00 a month. I have had to defer payment of my electric bill the last two months because I cannot afford to pay it and in a brand new home, I have yet to stay warm in the winter months I cannot get warm. I walk around the house in flannels, socks, a jacket and sit under a blanket whenever I am home. I would never recommend this product to anyone and my husband is in the home building trade and has many opportunities to recommend the products we used in our home. I have asked the HVAC repair people to write to Frigidaire and recommend replacement of this unit because it is still under warranty.
Years owned: 3
Satisfaction Rating:
Review:
Two breakdowns since purchase. 1. Defrost Board malfunction 2. Fan Motor malfunction
Satisfaction Rating:
Review:
neighbor has one ---- it is VERY loud and cycles on VERY often, especially annoying during the summer when you are outside. I have a very quiet and efficient TRANE. There should be laws to protect people from the noise of Frigidaire units
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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

