Consumer Reviews of DUCANE heat pumps

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Popularity:
#39  of 56 brands of heat pumps

22% of customers recommend
2 of 5 stars 83 reviews

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0 of 1 people found the following review helpful:
 
Date created: 2007-08-14 Name: POOR- MAN
Location: Va.
Years owned: 2

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

Review:
Ducane Ducane I just dont know about this unit I have had a few problems but not bad service have came out very few times but today 8/14/07 unit is only 2 years old and service people came out. (J M LEWIS) and wanted 375.00 to replace fan motor Now i think i should have went with some other kind of unit

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0 of 1 people found the following review helpful:
 
Date created: 2007-04-27 Name: tim
Location: louisville, ky
Years owned: 3

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

Review:
This unit worked perfectly... for one season. hvac guys are here twice a year to fix different part failures - mostly freon leaks in the condensor. today I was told the fan motor is failing and will need to be replaced at a cost of $240 labor - the part is warranty. I have not had any problems with warranty service but now I am attempting to have Ducane replace the condensor under warranty because it is obviously faulty. reading these reviews makes me sad.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.