Consumer Reviews of COLEMAN heat pumps

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Date created: 2010-03-17 Name: D. Roland
Years owned: 2

Satisfaction Rating:
Review:
"Coleman Heat Pumps are junk"
I had this unit installed to replace a gas furnace with A/C. I've had nothing but trouble with it. The outside unit quit the first winter. After a whole lot of hassle, Coleman replaced it. I had to pay labor and freon cost. Now a year later, I have the same thing. Coleman is not responding. I'm going have to replace this thing on my own. What a nightmare! Don't buy a Coleman. They are junk!

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Date created: 2009-11-24 Name: D CARROLL
Years owned: 1

Satisfaction Rating:
Review:
"D S CARROLL"
Had a coleman installed less than a year ago. iT has been nothing but trouble. seen the serviceman 6 times over an 8 month period. now cold weather is here and the unit sounds like it is going to fly apart and only blows cold air. would not recommend this product to anyone and i'm filing a complaint with the bbb.

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Date created: 2009-05-29 Name: james estes
Years owned: 15

Satisfaction Rating:
Review:
"junk!"
In 15 yrs I have had three outdoor units replaced!due to compressor and other peculiar things!have had to replace indoor unit once!now compressor died on a 5yr 8 month unit with 5 yr compressor warranty!would not recommend anyone to use this unit!compressor is 2/3 the price of the entire unit!

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Date created: 2009-02-12 Name: H Anderson
Location: Minnesota
Years owned: 1

Satisfaction Rating:
Review:
"First winter in Minnesota"
In the fall of 08 I installed a Colmane heat pump. It worked for 2 months. It is now Feb. and I find out the units has not run all winter. (I have off peak electic) just now figure out it was not running, and the mfg. says "Oh yey, we have some trouble with them you need a upgrade kit to make it run. We thought we fixed the problem but now we know they need to be upgraded. Don't buy these units...

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Date created: 2009-01-02 Name: D. Fuhrman
Location: Concordia, MO
Years owned: 3

Satisfaction Rating:
Review:
"Very costly, non saving unit"
We bought 5 ton Coleman heat pump 3 years ago and this has been a very costly mistake. It started out with the installation of the unit. The installer hooked it up and 5 days later something went wrong with the unit, and it took a month and a half for him to return to fix it. During that time the system ran strictly on back up heat so our first bill was well over $300 and the technicians I called to complain to said we should never see a bill over $300. I was told this is a very efficient unit and still continue to have high heating bills. We should have stayed with our fuel oil heating system, that way we know it will cost a lot to heat our home. Instead we bought a unit that was presented and being very efficient and cost saving to us. I would never recommend this product to anyone.

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Date created: 2008-11-18 Name: B. Cussons
Location: Cooperstown, ND
Years owned: 3

Satisfaction Rating:
Review:
"Coleman Heat Pump"
My system imploded the third year. The fan blades came loose and went into the internal part of the system ruining most everything. It was still on warranty but the company would not replace the unit. Instead they would rebuild the entire unit and charge shipping and labor, all this would not be covered for future problems. The end result was that it would cost me two thirds as much as buying a new unit and they would not warranty the replacement parts. Poor company do not consider this company when considering a heat pump.

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Date created: 2008-06-15 Name: Gary Walchshauser
Location: Knoxville, TN
Years owned: 4

Satisfaction Rating:
Review:
"This is a contractor special"
Trouble from day one! Electronic problems would lock out compressor. Had a wrong orifice in it that caused heating problems when new. Leaked freon. Backup heaters burned up on coldest day of year..........

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Date created: 2007-03-14 Name: Carl Stevens
Location: Orlando, FL
Years owned: 3

Satisfaction Rating:
Review:
I asked our air conditioner man to recommend a replacement for our Carrier which had gone bad. He said Coleman. Both he and I came to regret that decision. I've seen him every six months for the past three years. We replaced the compressor under warrente and that included a three-week delay as we fought with the manufacture over replacing the part! Now, nobody in our area sells Coleman and I can only surmise that is because their product is junk. Stay away from these guys. They should stick to making sleeping bags.

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