Consumer Reviews of COLEMAN heat pumps

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Date created: 2011-04-19 Name: Keith
Location: Phoenix, AZ
Years owned: 5

Satisfaction Rating:
Review:
"POS with bad service"
I had a Coleman unit for four years. In that time I had to have the compressor replaced and the blower motor replaced twice.

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Date created: 2011-03-22 Name: Michael
Location: Beaumont Texas

Satisfaction Rating:
Review:
"Coils leaking"
3 Coleman Air Handlers installed in 3 years. All had to be replaced due to Coils leaking due to corrosion. Now the 3rd is leaking, Rutty and Morris who installed systems have filed suit against Johnson Controls who owns Coleman. Rutty and Morris stated over 500 units installed have this same problem.

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Date created: 2011-03-14 Name: Randy
Location: Spencer,IA

Satisfaction Rating:
Review:
"45 outside and heat pump runs CONTINUOUSLY"
We had Coleman heat pump installed about 16 months ago. HATE IT! It's very noisy,and runs continuously even tho it's 45 degrees outside now . Thermostat is set at 69 and temp shows 69 BUT the damn thing runs ALL THE TIME! Do NOT get one of these !!!

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Date created: 2011-03-11 Name: Randy
Location: Spencer,Iowa

Satisfaction Rating:
Review:
"COLEMAN heat pump SUCKS!!"
We had Coleman heat pump installed just over a year ago. WE HATE IT!!! Wish I had my 20 year old furnace and air conditioner back! The heat pump is VERY noisy and runs all the time...even tho the thermostat shows that the temp has reached setting. Our electricity use has nearly TRIPLED since we installed the unit! IT SUCKS!!! Have had the dealer out numerous times..but not he will not even follow up on calls because he can't/won't to anything to fix it! We even emailed COLEMAN and complained to them and GOT NO REPSONSE!!!!!

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Date created: 2011-02-03 Name: Mr. Davis
Location: Tx.o

Satisfaction Rating:
Review:
"coleman coil leaks im suing"
Coleman is going to buy my unit back. coils leak and rust to pieces in matter of weeks. outdoor condenser miro channel leaking again too. never again buy a Coleman anything. I am currently suing them.

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Date created: 2011-02-02 Name: chad
Location: orange texas

Satisfaction Rating:
Review:
"leaking evaporators"
I wont even buy a coleman ice chest. it will probably leak too. Dont waste your monies on this brand.

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Date created: 2010-12-07 Name: Adam
Location: Eastern North Carolina

Satisfaction Rating:
Review:
"One-year-old block of ice"
I had my house built 13 months ago, and the builder told me that I'm getting "the best unit he could give me". This apparently meant the cheapest pile of crap he could possibly find. The first winter was horrible. We had to call the installer three times to get the house above 65 degrees. After he "fixed" it, it lasted through the summer. AC works great. But now it's winter again, and the whole outside unit is a 2 1/2" thick block of solid ice. It runs constantly, wasting all my electricity. My house is 62 degrees, and it won't get any warmer (it's only 43 outside!!). I've called the installer again, and he said the warranty only lasted one year. WTF?? Industry standard is 10 years parts, 5 years labor. One year? Seriously? Needless to say, I now have to dig another 3 grand (at least) out of my pocket for a system that actually works. Don't waste your money like I did. Buy something that doesn't completely suck. In the meantime, I'm going to take a can of hairspray and a lighter and see if I can turn my block of ice into a heater again.

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Date created: 2010-12-03 Name: Louise Fitzgerald
Location: Morrilton, AR

Satisfaction Rating:
Review:
"Never again"
If I ever get rid of this unit I will never use Coleman again. We built our house five years again and something has broke on this system every year. Last year the compressor went out. Now its going to be 20 degrees here this week the moter is burned up and fried the circut board. Its under warranty but will not be here until next week. I will never allow another coleman system near my home. Its a wonder the house did not burn down.

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Date created: 2010-08-31 Name: M. Stoltz
Location: Omaha, NE.

Satisfaction Rating:
Review:
"Junk"
Less than a year after installation the fan motor went out and had trouble getting it replaced under warrenty, Just before 5 years 3 months later our electric soared, the compressor went out just after warrenty expired and the replacement would be $1700. Even the service tech stated that a compressor should last 10 years at least and the dealer does not even sell them now. Don't even think about getting one.

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Date created: 2010-06-01 Name: Kenda Bunch
Years owned: 4

Satisfaction Rating:
Review:
"a piece of junk"
We bought our heat pump in 2006 and have had nothing but trouble. It is a piece of junk. The first summer the compressor went out, the outdoor fan motor and now the expansion valve. I do not recommend Coleman to anyone that doesn't want to see their repairman a lot. Now, Coleman is saying that it is not under warranty. Do not buy this product.

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