Consumer Reviews of COLEMAN heat pumps

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Date created: 2011-11-16 Name: Prof Fenner
Location: Portland, Oregon
Years owned: 5

Satisfaction Rating:
Review:
"Echelon Poor Quality"
In five years, we have had more than a dozen warranty service calls! The Coleman Echelon series units have poor quality and poor maintenance. I would never buy another.

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Date created: 2011-09-20 Name: beatrice
Location: hillsboro tx

Satisfaction Rating:
Review:
"runs nonstop"
Don't buy this junk. It's falling apart, and noisy. Coils leaked two times already. Coleman said they would fix but I guess they forgot and never sent anyone. I wouldn't recommend this brand to better stick with coolers and lanterns.

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Date created: 2011-09-20 Name: tina g
Location: new orleans la.

Satisfaction Rating:
Review:
"sucks"
Bought top of the line 18 seer Coleman heatpump. I am very unsatisfied. The units paint is peeling off runs constantly. Called contractor today and now the units out of refrigerant. From what I read coils are leaking. I paid 12000$ for this and my ruud unit I had ran with no service calls for 10 years should have put same brand in not this Coleman Echelon ...

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Date created: 2011-09-03 Name: Linda Bodnar
Location: Montreal, Canada
Years owned: 7

Satisfaction Rating:
Review:
"no service support."
We had a Coleman heat pump installed in 2004. Had to have the compressor changed after a few months of installation, and now once again it has broken down. Our dilemma is getting the service company to come and repair it. The first time it took weeks to have it looked at and repaired, and that was during a severe heat wave, and once again we feel like we are sitting ducks. Our servicing company is hydro comfort, in Montreal Canada. The most unreliable people I have ever come across. They promised us 2-3 days for a technician to call, no one has called yet and it's going on over a week. We called them back, and left a message, no one has yet gotten back to us. The exact same situation as the last time around. If anyone from the Coleman Corporation is reading this, the companies you hire for servicing, this one in particular, are ruining the reputation of the Coleman name. Because of this situation, I would not recommend anyone purchasing a Coleman heat pumps, for lack of service support, and also lack of confidence in the product itself, especially when it is brand new, and their is a problem with the unit, where it needs to be serviced, during our purchase back in 2004.

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Date created: 2011-06-16 Location: Spokane, WA

Satisfaction Rating:
Review:
"Coleman Heat Pump Provides Excellent Cooling and Heating"
I have owned my heat pump for approximately six years. I like that it cools the house down quickly and is not overly expensive to heat and cool my home in all months of the year. Another one of the things I enjoy is that it provides an even heat throughout the winter. Another benefit to my heat pump is that it is environmentally friendly and doesn't emit hazardous gases or fumes in order to provide air conditioning or heat to my home. One of the things that I don't like about it is that it is a loud machine. I don't enjoy that when it turns on it creaks and squeals. It is just too loud. I have never had to replace anything on my heat pump as of yet. I would recommend this heat pump to anyone that would like a quality product to heat and cool their home. I cannot say anything bad about this heat pump because it an excellent product that has served my family and I well over the last six years. It has also made me feel that I am helping the environment in some way. I think this is an excellent product that will continue to provide quality heat and air conditioning.

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Date created: 2011-05-12 Location: Chicago, Il

Satisfaction Rating:
Review:
"Quality of my Coleman heat pump"
First of all, let me start off by saying that I live in the Chicagoland/Northwest Indiana area. This area has very harsh winters, and with very harsh winters, you need a very reliable heat pump. For years, I was trying to get a heat pump that didn't always break down, and I was on the brink of giving up until about three years ago, when I bought my Coleman Echelon hc8b. I can easily say that this was one of the best purchases I've ever made; this heat pump is not only extremely reliable, but it makes very little noise, and it actually has a relatively nice appearance. It's a modern looking, metallic, and all around beautiful piece of machinery. There is absolutely nothing I dislike about this heat pump, and I have not had to repair or replace it once. If you are buying a new heat pump, and you need one that is reliable, makes little noise, and is attractive, I strongly encourage you to buy the Coleman Echelon hc8b.

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Date created: 2011-04-23 Name: T. Smith
Location: Dallas, tx.
Years owned: 1

Satisfaction Rating:
Review:
"Coleman Heat Pumps Saved Me Lots of Green."
I bought this Coleman System for my House last year. I did get a system that qualified for the Federal tax rebate, but I saved even more money when the bills started coming in. This 2-stage heat Pump dropped my electric bills on average for 12 months's 103.00 dollars a month. I have a lifetime warranty on my compressor and 10 year parts and labor warranty. i had to buy the Labor warranty but that wasn't a problem for me. I am saving over $1200 a year with this Coleman Heat Pump. Another thing that I am very excited about is that system is so quiet that I can't tell when it on or off. I did upgrade to the communicating system, that is a bonus feature that offers a lot of extras, when programming my system to personalize what I want my system to do.

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Date created: 2011-04-19 Name: Keith
Location: Phoenix, AZ
Years owned: 5

Satisfaction Rating:
Review:
"POS with bad service"
I had a Coleman unit for four years. In that time I had to have the compressor replaced and the blower motor replaced twice.

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Date created: 2011-03-28 Location: River Falls, WI

Satisfaction Rating:
Review:
"Coleman makes good heat pumps!"
I have owned this heat pump about 6 months now and I have to say that it has been a very good purchase. I got it last summer because the old Coleman heat pump stopped working and we needed a new one right away. Some things that I like about this Coleman heat pump is the price is pretty good and it seems to be working flawlessly. Some things that I dont like about it is that it is loud and gives off an odor. I have never had to repair it or replace it yet, and I hope that I won't have to in the near future. I think that I would buy the same brand again and I would for sure recommend it to a friend. It is a very good heat pump so I definatly give it a good review and I will continue to buy Coleman products in the future.

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Date created: 2011-03-28 Location: Summit, NJ

Satisfaction Rating:
Review:
"Our Reliable Coleman Heat Pump"
Our family has been relying on the same brand for our heat for the past 20 years – Coleman. They have provided us with an efficient, cost effective heat pump that has satisfied all of our needs to the fullest. We rarely ever have needed repairs for our heating, and when we do, the problems are extremely minor. For example, some minor leaking, a small replacement of pipes, etc. Overall, Coleman’s pumps hold out extremely well if you are looking for longtime usage and functionality. I honestly have no cons or problems with this company or their product. Not only is this product reliable, but the company is as well. If you ever need a replacement part or have trouble with installation, have no fear and call up Coleman. They will gladly give you the help you need as long as you need it! I would whole-heartedly recommend this product to any friends or family who are considering purchasing this product.

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