Consumer Reviews of CARRIER Heat Pump
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Number of Reviews: 59
Average Rating: 3 out of 5
The opinions expressed in these reviews are the opinions of consumers that visited FurnaceCompare.com.
They do not necessarily represent the opinions of FurnaceCompare.com.
Review your CARRIER Heat Pump
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Results 1 to 10 of 59 for CARRIER Heat Pump Reviews.
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Date created: 2010-07-09
Name: R. Rivera
Years owned: 20
Satisfaction Rating:
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Review:
The Carrier heat pump has been working trouble free and without much
maintenance for over 20 years. I live in a condo and the new more
efficient equipment will not fit through the door, so I am now
looking for alternative brands. But based on our experience, I highly
recommend Carrier.
Date created: 2010-06-19
Name: Anon
Years owned: 1
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
I love my Carrier Infinity heat pump. Yeah, well I install ac for a
living. I have a reversible Bristol compressor and it is so cool to have a 1.5 ton capacity and a three ton in the same unit.
I may not love it if I could not work on it. The hard start kits go out every three years (about $351 to repair).
Carrier made a really good product prior to the mid to late 1980s. This must have been when they were sold or something. There is a notable decrease in quality of product (as with every other piece of junk manufacturer)
It seems the govt regulation has done nothing but diminish the quality and durability of product, whilst at the same time increasing the cost incredibly.
As an installer, my only hope is that the people who suffer the most are the ones who vote these lunatics into office. Sorry.
Date created: 2010-06-05
Name: J.E. Laws
Years owned: 31
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
I bought my home place from my Mom in 2007. Still running today is the
Carrier Three Piece System my Uncle Charles installed in 1979! The
system has an outside unit, inside air handler, and the compressor is
on the inside as well. I do not know why Carrier did not maintain a
system design like this other than they last too long! My Uncle
installed 12 of these systems in the area in the late 1970's early
1980's and is proud that 8 of them are still in operation today!! Best
system ever in my opinion! My uncle is still a Carrier tech, but has
become more of a Trane fan as far as new systems go. All in all, it is
as my Uncle Charles says...."A system will only operate as well as it
is installed! Get a crap installation and you will have nothing but
trouble!" Well said I say!
Date created: 2010-05-26
Name: Jackie Carlisle
Years owned: 3
Satisfaction Rating:
| Very Unsatisfied |
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Review:
Our Carrier heat pump was installed 04/2007. Recently, we noticed water pooling at the base of the plentum box. A service tech advised that the unit had a bad txv part, which was covered by Carrier's parts warranty, but labor to replace and materials were not covered. This part failure was allowing the A/C to freeze up, and the water would run off after the A/C thawed out. The service tech advised that he had seen this part failure before especially for units manufactured around 2006 & 2007. Our unit was manufactured 03/2007. We contacted Carrier regarding contribution towards the labor/materials to replace this part, to which Carrier has denied. We will not purchase a Carrier unit again.
Date created: 2010-05-25
Name: K. Wilson
Years owned: 15
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
I bought the unit in 1995 and have had no problem with it except for
needing to be refilled 2 or 3 times. Works great!
Date created: 2010-05-17
Name: Shane Justice
Years owned: 24
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
Excellent unit. Reasonable noise level outdoors (estimate about 80dB c
weighted) Inside noise level almost imperceptible. Maintains greater-
than 18 degree differential between inlet and register air. Good source
of heat and cooling for winter/summer in Arizona. Unit original to
house. Maintenance: Has required two condenser fan motors and associated
capacitors, and one evaporator fan motor. Unit is a one-piece roof
design. Never has needed freon in 24 years of operation. Have used
electrostatic air filter for approximately 20 years.
Date created: 2010-05-15
Name: G. C.
Years owned: 23
Satisfaction Rating:
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Neutral |
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Very Satisfied |
Review:
I purchased a top of the line Carrier Split system 3 ton heat pump in
1987. It has operated 365 Days a year without a problem for the past 23 years until this spring. It has never been repaired or serviced despite annual reminders from the installing dealer to do semi-annual
maintenance. I believe if it ain't broke, don't fix it! Recently, it
simply quit working after a few weeks of making some unusual noise when the compressor starts. I am told that this split system is no longer available which is too bad because it is the quietest unit I have ever seen (or heard). The compressor is indoors in an insulated cabinet next to the furnace. It is so quiet when the compressor runs that you have to put your hand on the case to feel if it is vibrating. Outdoors is only a fan and coil. It is virtually silent. The only indication it is running is the leaves in the adjacent bushes are moving. I don't know why Carrier would not want to continue selling such a fantastic machine.
With all of the negative comments I am reading, I am not sure which brand to choose.
I am hoping it can be repaired. However, one dealer I called told me that they could look at it and possibly fix it. However, there was no guarantee and because it was so old, I should probably just put that money into a new Lennox machine. From what I read, these are real lemons.
Date created: 2010-05-05
Name: Chris C.
Years owned: 12
Satisfaction Rating:
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Neutral |
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Very Satisfied |
Review:
This has been my first experience with a heat pump after growing up in
Indiana (gas furnace/AC). The house I bought has a Carrier unit and it
has not been impressive. Granted this unit has 10+ years of life on it, I have easily spent $800 in hired repair in the last 3 years and more than that on repairs that I have done myself. IC board in condensor was replaced, relays in main unit were replaced, contactor was replaced, defrost sensor was replaced and just this week the reversing valve coil needed repairs as it had come apart. Also, the contacts on the compressor rotted off and I had to replace the contacts and the wiring from the contactor. I understand that stuff breaks over time but this unit as a whole seems very cheaply made and when it comes time for replacement, another Carrier will not be considered as a candidate.
Date created: 2010-05-04
Name: J. DesJardins
Years owned: 5
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
5 years and 7 months ago, I bought a new Carrier system with a 10-year
compressor warranty. The compressor is shot, with 4 years and 5 months
remaining on the warranty. The company that originally installed the
unit will charge more than the original unit cost to replace the
compressor (which is still under warranty!!). Other companies I called
will charge even more. Carrier's customer service rep was rude and
dismissive when I called them seeking some kind of help. Will never
spend the extra money for a supposed "top-quality" Carrier unit or the
extra money for the worthless 10-year warranty again. Might was well buy the cheap unit and plan on replacing it every 5 years--the cost will be the same or cheaper. Very disappointed.
Date created: 2010-05-03
Name: Joe P.
Years owned: 7
Satisfaction Rating:
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Very Satisfied |
Review:
After everything said and done. Most brands of heat pumps or air
conditioners will probably be designed efficiently. Although some
specific units will come out of the factory as having something slightly out of wack and will in short be a lemon. Cars are like that too. I tend to agree with those appealing to you to hire proper contractors. 90% of your problems are untrained retards doing all sorts of installation errors. I work as an maintenance technician in a plastic factory. And I have other men around me. Believe me when I tell you they'll do piss poor jobs all the time. I'm constantly going behind them to correct their mistakes. I'm about to replace a unit because my homework tells me that when the cost of repairing the unit is 50% or greater it's best to replace it. My father had a Carrier unit for 25 years and has had no problems except having to re-charge the coolant once due to a small leak.......do your homework!
