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Bryant Evolution Heat Pump
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Read more about Bryant Heat Pumps
With up to 19 SEER and 9.0 HSPF, all models of Bryant's Evolution series meet Energy Star guidelines for efficiency. These two-stage heat pumps maximize home comfort and energy savings by consistently operating on a lower function and automatically transitioning to high heating stage when needed.
This series uses Puron refrigerant and advertises sound as quiet as a vacuum with the noise softening features of the AeroQuiet System II. The Evolution line is also equipped with an easy to read thermostat with the ability to program 7 days of temperature, humidity, and air quality.
All units have a powder-coat finish and are finished with Bryant's DuraGuard Plus formula for extra durability and protection weather.
Consumer Reviews of the Bryant Evolution
Date created: 2013-03-06
Name: B.Towe
Location: NC
Satisfaction Rating:
Very Unsatisfied
Review:
"Terrible"
Purchased new system in May,2010, "top of the line" Evolution series. Cost $5,800. Ten Yr parts warranty. May 2011, system failed to cool,part replaced. Same scenario,May 2012, different part. Last week (2/26/13), defrost cycle stopped working,iced over, and I shut it off. Technician adjusted the sensor. March 4,2013 outside blower stopped. March 5,technician said all the Puron leaked out and the compressor has failed. Running on emergency heat right now (very $$$) on one of the coldest days of the year. My Dealer has been wonderful - no charge for all the service calls. They are deciding now about labor charges for the compressor. Called Bryant "customer service", and was treated rudely, acted as if they were doing me a favor by honoring parts warranty, "because we don't know what caused it." (How about caused by defective equipment!)No apology,very arrogant. cr had Bryant rated as better than average when I purchased this. Consumer Reports needs to re-evaluate. Wish I had found customer reviews then. Some people suggested class action law suit. do Not buy a bryant.
Date created: 2013-01-28
Name: L. Green
Location: bethesda, md
Satisfaction Rating:
Very Unsatisfied
Review:
"Model 285BNA030"
Outside unit freezes up until fan blades hit the sides of unit- what gives?
Date created: 2012-07-12
Name: R. BOggs
Location: Claxton Georgia
Satisfaction Rating:
Very Unsatisfied
Review:
"Don't Purchase a Bryant Heat Pump"
I purchased a Bryant Heat pump November 2010 and in 1 1/2 years the compressor has gone out. It was under warranty but I had to pay $350 for labor. It has been almost 3 weeks and now the ac technician says the motor in my fan is going bad and will have to be replaced. I wrote a lettter to Bryant on June 14, 2012 and have not gotten a response so as soon as I can find a phone number I will be calling the corporate office this is not acceptable.
Date created: 2012-01-12
Name: L Berninger
Location: Hamilton County, Ohio
Satisfaction Rating:
Neutral
Review:
"Can anyone please tell me why..."
Can anyone please tell me why the furnace auxilary heat comes on when it seems warm enough for the heat pump to be taking care of it? Today it was on at 33 degrees, & I think in prior years when even warmer. I thought they heat pumps took care of things to down around 25 degrees. We have the "Evolution" system, which is supposed to be near the top.
Date created: 2011-10-02
Name: van vuren
Location: Midland,ohio
Years owned: 2
Satisfaction Rating:
Very Unsatisfied
Review:
"Home Owner"
The Bryant heat pump 286ANA024-B and air handler was sold and installed by Babb in Wilmington, Ohio. The trap was installed to close to the drain output, on the air handler, when the air handler came on the water was sucked out of the trap and would get the main pib wet in the air handler. The main pib is located directly under the moisture drip pan. Babb sent there super technician out whose name is Jerry (would not give last name). His diagnostics was electric problem. The pib would be soaked with water. The main pib was replaced 3 times before trap was lowered. Still does not function correctly. Electric bill went from $175 to$362.
Date created: 2011-06-20
Name: craig little
Location: tuscaloosa,al
Satisfaction Rating:
Very Unsatisfied
Review:
"homeowner"
saves lot on energy very satisfied
Date created: 2011-05-03
Name: Susie
Location: Florida
Years owned: 16
Satisfaction Rating:
Very Satisfied
Review:
"Bryant rated #1 over Trane and 100 times better then a Goodman"
To all those negative reviewers on the Bryant systems. It sounds like your issues stemmed from poor installation and not the product or were victims of a shady contractor who told you your systems were bad or damaged them so you would either replace it or pay for parts you really did not need. It is always recommended to go with a factory authorized dealer for the brand you want installed as they have extensive instruction and schooling on the systems. Don't ever be fooled by the fancy adds with empty promises and offering higher then normal rebates or really cheap checkups - they are usually the ones that will sell you something you don't need, condemn a unit before its time and inflat their prices. I have owned a Bryant/Carrier unit over for 16 years never gave me any trouble except for the a contactor replaced (minor part) and just recently upgraded to a 2 stage 16 seer evolution system to take advantage of the tax credit and higher Seer efficiency. I have installed 1000's of bryants over the years with maybe less then 2% having any minor issues (no serious issues like coils or compressor issues)but have had tons of repairs on brands like Goodman (mostly for their evap coils), Gibson, Amana,tempstars. We also install Payne (Made by Carrier/Bryant) and occasional Rheem or Comfortmaker. We installs system we know our customers will be 100% satisfied and have the least amount of issues. We refuse to install Goodman, Gibson, Amana or Heils as they are the worst on the market due to their repair history.
Date created: 2011-04-18
Name: G Emswiler
Location: Charles Town, WV
Years owned: 2
Satisfaction Rating:
Very Unsatisfied
Review:
"2 1/2 ton 288 series failures"
I'm very unsatisfied with this "Top of the Line " hp. The Bryant dealer I used to install is not to blame. They did a great job of installing the new units and modifying existing ductwork to fit my needs. Their service is top notch. My problem. The unit was installed in Oct 09. Worked great until April 2010. Both 2.5 ton units would not cool. The outdoor units were loud and making a noticeable different sound. Both outdoor units were replaced.Under warranty. Summer and winter 2010 they worked fine. Now at the first sign of warm weather and turning to "cool" I'm having the same problem. They won't cool and the outdoor units make a loud noise. The tech says Bryant want to replace the reversing valves in both units. (WITH WHAT THE SAME TYPES THAT ARE NOT WORKING NOW?) And as far as energy savings? If I leave the units run waiting for them to cool....they don't. But they will spike up your electrical bill!!!! I have complete faith in my dealer but I'm wondering and contemplating what I'm going to have to do to get this settled. I thought I bought the best they could offer but am now feeling I have a lemon. As of now I wouldn't recommend. I'll follow up.
Date created: 2011-03-14
Name: Tina
Satisfaction Rating:
Very Unsatisfied
Review:
"More Bryant Evolution Trouble"
After investing $22,393.75 in March of 2006 on 3 Bryant Evolution heat pump systems, there has been several problems indicating that these systems are defective. In addition to the earlier August compressor replacement at $700 that I already reported the following has happened. August 8, 2010 $225 Repair Three days later, after replacing the compressor, the capacitor went out on the upstairs unit. November 18, 2010 Replaced defective compressor installed on August 6th. The new one quit working. December 21, 2010 Replaced defective defrost board. The outside unit was frosting so badly that frost was bulging through the wire grate cover on the unit. January 3, 2011 $525 Upstairs compressor quit working, we were without heat. My kind repair company tried to get some restitution from Bryant, but they would not budge since they do not warrant the compressors. It is clear Bryant doesn't warrant these parts for the mere reason that they are unreliable and defective. After spending over $22,000 as an initial investment, having our HVAC systems serviced twice a year only to have parts go bad and dump another 1450.00 into these Bryant Evolution units, that Bryant should offer some restitution and customers should know about the problems with these units before making such a large investment.
Date created: 2010-10-03
Name: G. Allen
Location: Point Venture, TX
Satisfaction Rating:
Very Satisfied
Review:
"Very Good System"
Too bad so many people have been rating Bryant heat-pumps so poorly when it's often been the service or installation company that has provided poor/incompetent service. That unfairly skews the picture. We installed a 17.5 SEER 5-ton Evolution system 7 years ago. Very quiet and energy efficient. The only issue we've had was the compressor starting to make an odd noise after about 2 years. Bryant replaced it under warranty.
Date created: 2010-09-08
Name: Jim F
Location: Alabama
Satisfaction Rating:
Very Unsatisfied
Review:
"Bryant -- All hype"
Installed a Bryant evolution 2-stage zone hvac system in winter of 04- 05. Had a lot of problems during the first couple of months getting it to work properly. Compressor went out in 08. Now, in 10, the auto dampers malfunction. The installing company techs seem to have no clue what is going wrong. They now won't even return my calls. No air flow on main floor of house. I won't buy another Bryant product, nor buy from my current dealer.
Date created: 2010-08-07
Name: Tina
Satisfaction Rating:
Very Unsatisfied
Review:
"Evolution Series Not Happy"
Yesterday the main unit compressor was fixed, today the upstairs (where the bedrooms are) went out. It's 80 degrees, humid and no breeze, For the past four years, I have been satisfied with all three of our Evolution systems which we have serviced twice a year. However, this past week, the beginning of August, the compressor went out on our main unit. It took 3 days to get here then the factory (Bryant) sent the wrong one. Since this happened over a weekend, we were on day 6 with no air and heat advisories. Friday morning, I called to see if a compressor could be rushed to us. They said it would be Monday before we could get it. Bryant wouldn't budge and said that they didn't even know which factory my dealer ordered it from. Pretty much, they didn't want anything to do with it and did not seem interested in keeping a customer who bought 3 of their top of the line systems happy. I will note that between two Air conditioning techs, I was told that if it was installed improperly with any type of moisture in the line that it would cause the compressor to go out early. However, the contractor our builder used was supposedly on of Bryant's approved contractors.
Date created: 2010-07-11
Name: Jason Supman
Location: Central Florida
Years owned: 2
Satisfaction Rating:
Very Satisfied
Review:
"Geat Deal Great system"
Bryant Evolution system running two years now. Central Florida area so it runs almost all year long. I saved over $1500.00 on my electrical bill so far compaired to my old junk Goodman system that failed in 4 years and had to be replaced. Great product and happy with the factory authorized dealer who installed it.
Date created: 2010-05-31
Name: Russ
Years owned: 1
Satisfaction Rating:
Very Satisfied
Review:
"Best HVAC unit ever!"
We had a Bryant Evolution heat pump system with a high-efficiency gas backup furnace. The system heats and cools unbelievably well, even in extreme temperatures. It is so quiet, I can seldom even tell when it's running. Definitely would buy again!
Date created: 2010-05-09
Name: Kit Wells
Years owned: 2
Satisfaction Rating:
Very Unsatisfied
Review:
"Save your time and money buy Trane"
In 2008, purchased Bryant seer-16/3 ton complete heat pump/AC with variable speed Evolution control panel. We had plan to buy a Trane system from our research but was talked into the Bryant and "Guarantee" of 25-30% electricity savings. New system used more electricity. Installer checked and recheck, nothing wrong. I had another dealership for Bryant come out and check again, nothing wrong. The installing company even had a tech, from Bryant check system; checked ok. It took two years to get the installer to take out the Bryant and install a Trane seer-16. Control panel is easier to work and our electricial cost has been less each month.
Date created: 2010-03-08
Name: Robbie
Years owned: 1
Satisfaction Rating:
Very Satisfied
Review:
"I Love My BRYANT Evolution System"
I can't believe the difference. I had the Bryant Evolution System installed in April of 2009. I watched my electric bill drop by almost $100 a month through the summer of 2009 compared to the summer of 2008. The air is more comfortable. It is extremely quiet and very easy to use. I set the programmable thermostat. I never have to touch it. I can tell you I did a lot of research before I purchase my system. I think I made the right decision. This site seems to be a venting station for unhappy people but I for one want to brag about how great my Evolution System is.
Other Evolution Reviews
From consumer posts to HVAC reviews, Bryant's Evolution series is thought to be a quality product. Webhvac.com goes as far to say the Evolution series is one among one of the best heat pumps in the industry. Others on heatpumprating.com note the Evolution models are not only effective for cutting energy costs, but are also reasonably lower in price than other brand's top tier heat pumps.
Consumers on hvac-talk.com did report individual issues with their unit, but did complement the system's on board diagnostic system. Folks on justanswer.com say that tool contributes to more efficient operation. Consumers on this thread also recommend the Evolution series to others looking for increased humidity control.
Bryant Evolution Model Numbers
The Evolution is available in different models which vary in efficiency and capacity.
| Model Number | HSPF | BTUs per Hour |
| 286ANA036-B | 9 | 34200 |
| 288ANA024-B | 9 | 22400 |
| 288ANA060-B | 9.1 | 59000 |
Evolution Warranty
The original owner is eligible to receive a 10-year limited warranty on parts and the compressor. The product must be registered within 90 days of installation on bryant.com or the warranty term is decreased to 5 years. Optional extended warranties to cover labor costs are also available upon request.
