Consumer Reviews of AMANA heat pumps

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Date created: 2009-07-05 Name: G. Mann
Years owned: 1

Satisfaction Rating:
Review:
"Home owner"
We bought the heat pump in October 2008, and this is the third time we've had to call to repair it. Yesterday, we tried to turn the cool air on, and the unit was completely shut down. We paid $10,000 for this product, and we are extremely disappointed and wish we had gone with another manufacturer. I would not recommend the Amana heat pump to anyone.

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Date created: 2009-06-14 Name: Roseanna Cornett
Years owned: 1

Satisfaction Rating:
Review:
"Roseanna Cornett"
Purchased a year ago, nothing but problems! Would never purchase again! In less than a year 6-7 service issues, unresolved! Even Amana represenative involved! I purchased from a company that said two year money guarentee or they will remove and replace the $8-9,000 dollar unit! Now I am asking for removal!

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Date created: 2009-05-04 Name: jamie
Location: Montreal
Years owned: 2

Satisfaction Rating:
Review:
"AMANA HEAT PUMP PROBLEMS"
Bought this unit new in the box. Found a nice installer who semed to know what he was doing. One winter passed. 2 Winters passed. I Live in montreal, so we have cold cold and humit hots. this spring I noticed the furnace would run indefinately and not hot oir cold air, jsut air coming from vents. I called repairman who opened up the heat pump. Loa nd behold, vibrations caused teh electric cables inside that control compressor to chafe against a copper pipe. THis caused the pipe to make a hole, leaking out all the refrigerant r410a. This costed 35$ a pound * 14 pounds refrigerant. service fee over 650$. Go with Name brand equipment with name brand reseller. Do not save 50$ to spend 700 later. Go with old refrigerant, not R410A (very expensive).

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Date created: 2009-04-25 Name: AMANA
Years owned: 2

Satisfaction Rating:
Review:
"Amana"
This second year of my Amana heating pump it started freezing and had to call the repair man many times, it cost me around 500 with no success , this winter it had trouble heating , we were always freezing at home. It had lost coolant as I was told. Nothing was covered with the warranty . I have a Warranty of 5 years but it seems it is a joke. This spring it stopped compeletely , I dont know what to do anymore, it is a hopeless machine! I never had such an abnormal experience with any product than Amana!

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Date created: 2009-03-15 Name: WILLIAM G COCHRAN
Location: Rossville, Georgia
Years owned: 2

Satisfaction Rating:
Review:
"William G Cochran"
Brought a 4 tom Amana heat pump model gph1348m21 on 3/13/2007. first year it did great. second year had trouble heating and cooling. had repair man come out and check it and it had a leak in coil. it had lost 7 lbs coolant. it was less than two years old and nothing was covered under warranty, or so I was told. it cost me $400.00 to put in stop leak and charge it up. warranty is no good on amana products. will never buy another amana product. repaired on 3/9/2009

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Date created: 2009-01-07 Name: J. David
Location: Florence, SC
Years owned: 32

Satisfaction Rating:
Review:
"Homeowner"
My 1976 Amana finally gave up the ghost. I have the original installations papers. I've used the unit for 18yrs. myself and had very few problems. I have slightly less that a $1000.00 in repairs over that time period. Even with an approximate seer rate of 7 my averaging utility bill has been $155 a month with year end adjustments usually going in my favor. This 4 ton unit heated and cooled a story and half of 2300sq ft. Wish I could get a duplicate unit.

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Date created: 2008-11-25 Name: D. Kinser
Location: Knoxville, TN
Years owned: 1

Satisfaction Rating:
Review:
"Never again!!"
We just bought our Amana 18 seer heat pump less than 4 weeks ago and have already had 4 service calls! The Unit freezes up, then just recirculates the air continually (will not defrost). Our repairman has replaced the circuit board, then the last time brought out an Amana rep who "recalibrated" the freon pump?? Lasted 1 week, then same result...We are demanding a new heat pump today!! I would definitely not recommend this system. What good is a warranty if you have to have weekly service calls??

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Date created: 2008-11-20 Name: Richard P.
Location: Atlanta, GA
Years owned: 17

Satisfaction Rating:
Review:
"Owner"
We have 4 Amana Heat pump units for 17 years and have not had one problem with the outdoor units. One indoor unit had to be replaced because of corrosion. It wasn in the crawel space with a lot of moisture. Like any equipment, it has to be designed properly and installed correctly. If you have high moisture conditions, you are going to have indoor coils/air handlers go bad, no matter the manufacturer. Most of these problems sound like design and or installation problems. My dad was in the ac business for 50 years and I have seen a lot of poor installations that we had to redesign and install new equipment.

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Date created: 2008-10-25 Name: Wm Lieske
Location: Cleveland, Ohio
Years owned: 2

Satisfaction Rating:
Review:
"AMA Heat Pump"
We have had our Mana heatpump replaced 3 times in the years that we had our home built. Compressor died twice-unit replaced. now unit keeps cycling on/off- sorry we invested in it.

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Date created: 2008-08-05 Name: David Filges
Location: New Kent, VA
Years owned: 7

Satisfaction Rating:
Review:
"Amana junk pumps"
I have two of these Amana heat pumps installed by the contractor. In 7 years, the upstairs unit has had two evaporator coils and an outside fan motor replaced at a cost of about $2,000. The downstairs unit has had an outside fan motor and evaporator drip tray replaced at a cost of about $750. These units are nothing but trouble, I would never buy one again.

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