Consumer Reviews of AMANA heat pumps

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Date created: 2011-08-08 Name: Sherrill Cook
Location: Ringgold, GA
Years owned: 2

Satisfaction Rating:
Review:
"Worthless piece of equipment"
This unit has constant repairs since installation in 2009. Unit completely down now hottest part of summer in Georgia. I'm told I can pay $150 to expedite needed parts. I'm held hostage. I'm a senior citizen and bought this unit highly recommended. I want it replaced at no charge - its a complete lemon.

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Date created: 2011-07-20 Name: Jim Hill
Location: Jacksonville, FL
Years owned: 2

Satisfaction Rating:
Review:
"Amana is awful: class action anyone?"
At the end of 2008 we replaced a 14 year old Carrier heat pump with a 3 ton Amana, at the recommendation of our ac dealer. We have had nothing but problems with this unit. In April 2009 the reversing valve went bad; in September 2009 the coil was replaced; In October 2010 the coil was replaced again; in December 2010 the txv went bad; now in July 2011 the unit is dead again. The ac dealer paid for a 10 year labor warranty after the coil was replaced the first time, but we're still expending time and energy getting this lemon repaired. I would be interested in hearing from anyone who is considering legal action against Amana.

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Date created: 2011-06-03 Name: Ed Freeman
Location: Clermont Fl.
Years owned: 1

Satisfaction Rating:
Review:
"Danger"
Danger! Do not buy this unit. I bought it yr. 1 mo. ago. It has been down 4 times. I have had 2 blower motors, 3 resistors an anti flood unit and the main coils replaced for a total of 18 days without air in the Florida summers. Now the unit is down again, who knows what is wrong now.

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Date created: 2011-03-17 Name: B. Saxton
Location: West Des Moines, IA

Satisfaction Rating:
Review:
"Amana Dual Fuel"
I spent over $9,000 for the Amana Furnace and Air Conditioner Dual Fuel Unit with the 10 limited Warranty. I am very unhappy with the overall performance of this expensive unit. When the Heat pump turns on, it makes a terrible noise like a 'sick cow' or a 'groan' that can be heard inside the house. My neighbors make fun of it and say "how much did you pay for that"!!! Also, the heat pump is supposed to turn off and the furnace kick in below 26 degrees. Well, it doesn't!. It can kick on at 22 degrees, 16 degrees, etc. and blows out cool air when the furnace should be functioning. I have had the company out looking at it making a lot of promises to fix it - that is, when I constantly call them to come look at it. Doing it over, I would go with either a Lennox, Trane or some other brand.

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Date created: 2011-02-13 Name: moe
Location: Washington

Satisfaction Rating:
Review:
"Heat pump Model VTH243B08AA"
There are 26 units in a new high end condo we live in, everyone, I mean everyone (underline twice) is dissatisfied with this units. The noise level is twice the DB as it is called for and this units are unable to heat a 1,600-1900 sq feet condo. Do not recommend this unit, do not waste your money buy an Amana brand.

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Date created: 2011-02-07 Name: s.o.l
Location: Atlanta,ga

Satisfaction Rating:
Review:
"got what i paid for"
My old unit went out on christmas eve. So i was in a mad rush to do research and buy a new system for the tax credit. From chrismas eve until the 31st my oven was the main source of heat and it did not move my bill as much as this crap. I am looking for a solution to this nightmare if anyone has any suggestions please post.

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Date created: 2011-02-04 Name: D. B. Brooks
Location: Atlanta, Ga

Satisfaction Rating:
Review:
"high power bill"
Let's take them to court

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Date created: 2011-02-04 Name: G Green
Location: Schertz, TX

Satisfaction Rating:
Review:
"pure junk"
Pure garbage! Am sitting in my home watching the temp drop because my 9 month old systems don't work. Two 3 ton units neither of them work below 40 degrees. Trash trash trash

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Date created: 2011-02-02 Name: Pattie
Location: PA

Satisfaction Rating:
Review:
"review"
Our original heat pump went this past June and we installed an Amana! Worst thing we ever did. Our upstairs is always 10degrees colder or hotter depending on the season. Now that winter is here it won't defrost. The defrost mechanisms aren't working. Now we're running on emergency heat which is extremely expensive. Our old unit which was 15 years old, worked better than this! Still waiting for a phone call from our service people since yesterday to see what they are going to do to resolve the situation. As far as I'm concerned, a totally different brand would be better than this!

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Date created: 2011-02-01 Name: S. Hall
Location: Powder Springs, GA

Satisfaction Rating:
Review:
"Icy indoors"
I bought this house 3 years ago, and the couple who owned it kept everything well maintained, including their almost-new Amana heat pump. It is now 7 years old and dead. I have had nothing but trouble. It leaks freon like a sieve, screams loudly and roars louder than any other unit in the whole neighborhood, and is colder than a well digger's backside in winter. Now it is dead, I have had no heat since Saturday, it's 50 degrees inside this house (with a temp of 47 outside), and it's going down into the 20's tomorrow night. Who the hell would buy an Amana heat pump? Maybe a stove or a dishwasher, but NOT A HEAT PUMP.

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