AMANA ASZ14 Heat Pump
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Overview of the ASZ14
The Amana ASZ14 heat pump achieves a SEER performance of fourteen. The unit features a compressor sound cover to reduce noise and a two-speed condenser fan motor. The ASZ14 uses R-410A refrigerant. Some of the features included are:
- High-efficiency scroll compressor
- Factory-installed suction line accumulator
- Factory-installed compressor crankcase heater
- High-density foam compressor sound blanket
- High- and low-pressure switches
- Two-speed quiet condenser fan motor
- Factory-installed filter dryer
- AHRI certified; ETL listed
Consumer Reviews of the AMANA ASZ14
Date created: 2013-11-19
Name: Bob Barker
"No Major Issues Here"
I've had this Amana heat pump for about six years now. I don't think the installers were very competent (they had to send out a specialist to get it working the next day) and I had a dead external thermostat in short order that was replaced under warranty. After 5 years, it needed a new start capacitor, typical of any unit, imo. Other than that, it's been running perfectly fine. I honestly think these sites are biased because the people with lemons are looking to vent and people who have units that work fine don't visit these sites. I ran across it while looking how to adjust the defrost cycle. Otherwise, I wouldn't be here.
Date created: 2013-08-03
Name: Susan Price
Location: McDonough, GA
"Piece of Crap"
I had this unit installed April 2010 per recommendation of A/C dealer. Said it was a great unit and carried a 10 year warranty, did not offer me an extended warranty. System worked fine until last month July 2013. Had to pay for dealer to come out to check, said blower motor was bad, part is covered but not labor ($225.00) labor was only covered for 2 years. After getting that fixed, the next week started blowing hot air in the cooling setting. Part covered not labor ($75) for that. Dealer tells me that they don't sell Amana anymore because of all the complaints and problems. And sorry, I'm stuck with it unless I won't pay to buy another brand. Really? This system is only 3 years old. Going to call Amana and complain a lot!! I don't have the money to keep paying for labor, much less a whole new system!
Date created: 2013-05-24
Name: Angelo Cannata
Location: Blairsville Ga 30512
"Air Handler Drip Pan"
S/n0811044505/mdlAEPf426016: installed 8/09 and now this is the 4th year in a row that the aluminum drip pan needs to be replaced! The current one is on warranty but every year its a labor cost and a complete nuisance and inconvenience! I am a retired Energy Management Specialist and a certified A/C duct repair inspector as well, 20 years in certifying A/C rebates for a Florida Power Company. Now I'm like the shoe repair guy with holes in his shoes! This is complete nonsense. I had a Trane 16 Seer when they were first made and it lasted 14 years with no problems whatsoever. I chose Amana since the warranty on the compressor seemed very reasonable. I called customer service to complain and was not even allowed to talk to a tech support person. Really? If this happens next year I'll replace this system with a Trane unit again. I'm not looking to paying over $100.00 for continued replacement of this failing part (drop pan). I cannot in good faith recommend Amana to those now building on our street. I would not buy the same product again!
Date created: 2013-03-12
Name: Chris Arndt-Kohlway
Location: Mount Airy, MD
"Will never buy an AMANA product again!"
Installed for 5 years, major repair every year after the first two years. Grand total of $1850 in labor. Now the compressor is shot for a total of $1200.
Date created: 2012-08-16
Name: P. Andrew
Location: Daytona, FL
"See between the lines"
It amazes me to read the reviews I see on web-sites like this. And the amount of ignorance I read from the people who are "unsatisfied". I am a residential hvac contractor who has 19 yrs experience, Fl Master Contractors license and was an hvac instructor for 3 years at a technical school. I have worked on every brand of heating/cooling equipment (gas/electric/oil furnaces, gas/oil boilers, heat pumps, air- conditioners, geo-thermal systems, and all of the accessories). What people first fail to realize is that most comparable systems (ie furnace to furnace or heat pump to heat pump) are built with very similar parts. And that the vast majority of these parts are made by other companies. Honeywell, ge, White-Rodgers, Robertshaw, etc. Think of your automobile. How many of the parts in your car are really made by "Ford"? Think of your computer, who makes the chips and other electronic components? The point is that all of the brands of hvac equipment are considerably equal. You could line up 5 different branded heat pumps of the same tonnage and seer rating and they could potentially have all of the same parts, down to the Copeland Scroll compressor. Yes certain brands use better quality components and they all have higher tiered units based on that, seer ratings and warranties. That being said, compare the warranty on an Amana asz16 16 seer heat pump with a Copeland Ultra-tech, 2-stage compressor to a Carrier 16 seer Infinity heat pump with a Copeland Ultra- tech, 2-stage compressor (yes the same exact part!). Carrier offers a 10 year warranty on the compressor. If it fails a new compressor will be provided to rebuild your existing unit. If the same component fails in the Amana unit, they will provide a new heat pump. If your engine were to fail in your car would you rather have a techinician replace the engine or would you rather have a new car?? By the way, Carrier offers a program that in lieu of providing a replacement compressor under warranty you can opt for a replacement heat pump. You will have to pay $1200.00 for that!! Installation not included. Trane (American Standard) sell great systems as do others. The biggest point that I can make here is that none of this matters: warranty, brand, seer, etc unless the system is installed properly!!! Improper installation is by far the biggest problem with all systems. You could have the "best brand" out there, if it is not installed properly it is now the "worst". It is humerous to read all of the "unsatisfied" comments. They all say the same thing. "They kept having to come back in the first year or two and has never saved me any money. The contractor was so fed up with the unit, they stopped returning my calls". Get a clue. It has nothing to do with the brand of your equipment!!!
Date created: 2012-08-10
Name: Anthony Lee
Location: Montreal, Quebec - Canada
"Follow Up review after 4 years owned"
In July of 2009 I wrote a favorable review after owning my Amana heatpump for approximately 1 year of good use. Since then, I've had to call our servicing company (n & r Sol) about 5 times for various problems. The last visit was about 3 months ago for the a/c not working. The tech told me my unit was missing freon and thought the service seal was leaking a bit and changed it. The tech came again today for the same problem and had to charge it up again. He wants to come back in the Fall and do a coil leak test which means the unit will not be able to work for a week. If (when) he does find the leak it'll take another week to get the part. Although very annoying, it's fine for now because every service call is free for 10 years. I have about 5 1/2 years left and then it's on my nickel. I suppose when I have to start paying for service, I'll get what I originally wanted to buy - a Trane! I was lulled into a false sense of security because of Amana's 10 year warranty and the lifetime compressor warranty. My question is: What's the point in a warranty if it's always breaking down? I keep hoping the damned compressor will go so I'll get the new unit but that probably won't happen. I regret buying the Amana and will not buy again.
Date created: 2012-07-08
Location: Tampa, FL
"Nothing but problems"
Really, can't believe they are still in business. We purchases a complete system in 2008 and every year it breaks and costs about $500- $1000. Just stay away and spend the extra money on a better quality system, you will thank yourself in the long run. Or better yet you will never know how good you have it because the unit will not be a money pit. Just garbage and Amana corporate is useless. The dealer really cannot help you, if you do buy one then get the extended warranty that INCLUDES LABOR. JUST REALLY SUCKS, SO DISAPPOINTED. You will have this in the back of your mind the whole time you own your house. In addition, will be worry about waiting for the next $500 fix.
Date created: 2011-12-27
Name: Troy R
Location: East Tennessee
Years owned: 3
"Select an installer, not a brand name"
I have two of these units, a two ton and a three ton. Both are souped up to 15 seer. The three ton has performed very well. The two ton failed the first winter and started sounding like an air compressor, something about the defrost cycle. After two service attempts, the installer replaced the entire outdoor unit. Last spring, the same unit began to operate on aux heat and I expected that it was low on freon. When cooling season began, I confirmed that it wasn't working and called the installer. A small copper tube in the indoor unit had failed and they replaced the inside coil. After talking to others about their heat pump problems, I wisely decided to purchase the 10 year extended warranty on both units so my costs have been virtually nothing. Service has been impeccable. I was advised to select a good installer, not a brand name unit, and that really has paid off. Reading these reviews, Amana is no worse than the other brands, and based on the reviews, I would probably choose Amana again if the installer was highly regarded. These are high tech devices and just don't operate like those old 70's models anymore. They operate in temperatures well below freezing, have multiple stages and perform pretty well. Obviously, if you have natural gas available, you would shut these units down around 40 degrees, use aux gas heat and avoid these noisy defrost cycles. I don't know if the defrost cycle of these Amana units is noisier than other brands but in its normal cycle it sounds about normal for outside units. Unbalanced heating or cooling, high or low air velocities and various other problems mentioned in these reviews are caused by poor installations, not by the brand of the unit. Select a top rated installer from Angie's list or based on customer reviews, buy the extended warranty, and don't worry about the brand. The absolute best unit will perform poorly if installed badly. One other bit of advice. In marginal cooling zones with high humidity periods like E Tennessee, don't get hyped about high SEER ratings. You need longer run times to get the moisture out.
Date created: 2011-10-17
Name: D. Sullivan
Location: Perry, Fl.
Years owned: 3
"piece of junk"
This Amana ASZ140601A* unit has been a problem since day one, I've had more problems with this new unit than with my 12 year old ac unit.This unit is a piece of junk and you can't get the contractors to work on them because they are so undependable. Don't buy this product!!!!!!!!
Date created: 2011-08-18
Name: Jay Greenspan
Location: Tacoma, WA.
Years owned: 1
Cut our energy bill by 2/3rds. Love how quiet it is compared to our old carrier.
Date created: 2011-07-20
Name: Jim Hill
Location: Jacksonville, FL
Years owned: 2
"Amana is awful: class action anyone?"
At the end of 2008 we replaced a 14 year old Carrier heat pump with a 3 ton Amana, at the recommendation of our ac dealer. We have had nothing but problems with this unit. In April 2009 the reversing valve went bad; in September 2009 the coil was replaced; In October 2010 the coil was replaced again; in December 2010 the txv went bad; now in July 2011 the unit is dead again. The ac dealer paid for a 10 year labor warranty after the coil was replaced the first time, but we're still expending time and energy getting this lemon repaired. I would be interested in hearing from anyone who is considering legal action against Amana.
Date created: 2011-06-03
Name: Ed Freeman
Location: Clermont Fl.
Years owned: 1
Danger! Do not buy this unit. I bought it yr. 1 mo. ago. It has been down 4 times. I have had 2 blower motors, 3 resistors an anti flood unit and the main coils replaced for a total of 18 days without air in the Florida summers. Now the unit is down again, who knows what is wrong now.
Date created: 2009-10-16
Name: Florinio Manela
Years owned: 3
My Amana Heat Pump Model asz14 was installed on 8/25/06. It provided cooling during summer and heat during winter. However, in less than a year it started to give less cool air during summer and less warm air during the winter. When I called Clark & Rush, who installed the system, for service, they discovered that the unit has lost a lot of refrigerant. And I was further told that there was a leak somewhere and for them to find the leak, they will have to charge me $800+. So I said no, and got another air conditioning mechanic to look for the leak. It cost me half of what Clark and Rush was chargning me to find the leak. Apparently, the leak was not in the evaporator or the line going to the evaporator but at the heat pump. To make a long story short, the Clarke and Rush people, came, charged the system with refrigerant as well as a dye they said would help them locate where the leak is coming from. They returned after a month or so and indicated that the leak was coming from the braze of the line that is connected to the heat pump. After they fixed the braze, they charged the unit with refrigerant. This was on 11/11/08. About September of 2009, I noticed that the heat pump is not giving cold air or warm air. My a/c mechanic checked the system and had to charged it with 7 lbs. of refrigerant. Apparently, the heat pump is still leaking. Now, even after being charged, the system is still not giving cold or warm air. I should have gotten Carrier instead which is what I had before and had very few problems with it.
Date created: 2009-07-08
Name: Anthony Lee
Years owned: 1
"Amana ASZ-14 Heatpump"
I replaced a Rheem central a/c unit last October with a 2 ton Amana asz- 14 heatpump. The primary motives in going with the Amana brand were price and warranty. I read many negative reviews but concluded after much reading that most heatpumps are basically built the same - the reliability of whatever you choose to buy is mostly dependent on the quality of the installation. I have to say, I'm very impressed. It kept us warm and saving lots of money last Winter. So far this summer it has no problems keeping our 1300 square feet like the artic. The only negative thing I have to say about it is that in the very cold months when it goes into a defrost mode (after 90 minutes of running time) - It's a little loud when it kicks in and reverses the refrigerant flow - scared the bejeezus out of me when I was shovelling the back deck once last Winter! Other than that small issue, it's been a gem.
Other ASZ14 Reviews
One homeowner asks a question about the Amana ASZ14 on hvac-talk.com regarding various bids for a new heat pump. The quote for the ASZ14 is the cheapest, so the questioner is a bit skeptical. One of the experts mentions that Amana offers one of the best warranties in the industry. Another poster writes that Amana heat pumps are manufactured by Goodman.
Another consumer writes a similar question on gardenweb.com, comparing various quotes for a heat pump in Florida. One expert responds by saying he is "not a fan" of Amana heat pumps.
Another poster on hvac-talk.com asks about the defrost cycle of the ASZ14. The expert contractors provide answers, with one negative comment about Goodman products, and one positive comment. The positive comment comes from an HVAC contractor who owns a Goodman heat pump.
Diychatroom.com reveals a question from a homeowner regarding a new heat pump. Several contractors have recommended the ASZ14 due to the warranty and lower price. The homeowner has seen various negative reviews of the Amana product. The experts reply to check out other brands such as Trane, Lennox, and York.
AMANA ASZ14 Model Numbers
The ASZ14 is available in different models which vary in efficiency and capacity.
|Model Number||HSPF||BTUs per Hour|
The ASZ14 compressor is guaranteed for life for the original owner, providing it is installed properly and the product is registered within sixty days of installation. All other parts are warranted for ten years. Registration may be completed online; registration is not required in California and Quebec.