Consumer Reviews of York furnaces

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Date created: 2010-01-20 Name: R Lavoie
Years owned: 1

Satisfaction Rating:
Review:
"would not recommend"
Had 98% effic. Affinity furnace and A/C installed in Aug 2009. Within 2 weeks, had to come back and repair A/C unit not welded properly, leaked all freon out. Late October, had to return and repair furnace. No heat, would not turn on. Now, it would not turn on, had no heat to wake up to. Service tech came after 1pm in the afternoon, repaired the problem and then adjusted the modulator valve or something so that the whole burner would not go on when not needed. So to date, I have used more gas this year than I did last year with a 15 year old furnace. The tech also noticed another problem and has ordered parts.. not very happy after spending $9000.00 Would not recommend.

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Date created: 2010-01-04 Name: Sherri
Years owned: 1

Satisfaction Rating:
Review:
"Very POOR Furnace and Service"
One year and 5 service calls. Throws out cold air and once it even had a puddle under it! Just turned one year old. The reason we replaced our old furnace was due to service calls. This new one wins the award for calls!

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Date created: 2009-12-15 Name: I. Ben Screwed.
Years owned: 2

Satisfaction Rating:
Review:
"@ years old and problems contiue"
I bought a high efficiency Affinity. In 1.5 years, we have replaced the inducer motor, pressure sensor, reconfigured vent pipes, replaced mother board and it still fails to work as needed. Have had service out numerous times for $1000 in cost. Will try to replace under lemon law.

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Date created: 2009-12-12 Name: J Smith
Years owned: 1

Satisfaction Rating:
Review:
"Guardain by York"
I have nothing but issues with my Guardian furnace by York. Furnace that was purchased just over a year ago. I stops running and then I have no heat. I have hadseveral furnace companies out to look at and even call York for suuport. York teck and Midwest manager was just a jerk on the phone when I called for help. He tried to tell we that they had sevice people with 35 miles of me yet they where over 80 miles away and would not service this furnace. I have several parts replace and labor service costs over $1000.00 They sted that they have no record of this furnace and the tech people told me that this furnace was discontinued back in 2007 because of to many issues. Yet the sold it to a heating contarctor in the fall of 2008 and had them install in my new home. What a shame. The worst is how can they install a furnace that was discontinued. well we will see what our state attornies say about this. Asfar as the York rep for the midwest you should really look for another job. If this was you that paid out over $7,000 dollars for a furance you would be upset to. York really only cares about one thing sale the product and who cares if it works. I also paid for 5 year parts and labor warrenty which they will not honor do to they furnace was discotinued prior to it being installed. Imagin that they sale it to a distributor that sales it to a dealer which installs it in my new home. And Thay stated that is my fault. Do not buy a York Furnace the is not support.

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Date created: 2009-12-11 Name: Jan Hinshaw
Years owned: 14

Satisfaction Rating:
Review:
"York most unreliable furnace I've ever seen"
When I built my house I made the mistake of listening to the "advice" of the hvac contractor who recommended going with two York furnaces. The Yorks have been, if anything, reliably predictable. We can rely on at least one of the two furnaces to crap out every heating season (or two at most). The most recent time one of the furnaces blew it's brains out completely, requiring $2000+ for a new "programmed" motor and all new electronics. York furnaces are junk.

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Date created: 2009-12-10 Name: WB
Years owned: 12

Satisfaction Rating:
Review:
"York furnance"
Piece of junk. It has never worked well. I had it repaired 3 times. Have to replace it. avoid York products.

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Date created: 2009-12-09 Name: S Adamson
Years owned: 2

Satisfaction Rating:
Review:
"Size matters"
After owning a Goodman furnace for years, we decided to look for a change. With the economy the way it is and the tax credits being available to us, we made the jump. We searched for 2 months and York was our choice. My space in which it had to go in made my choice easy. The company that installed the York system guaranteed it would fit in the space and that the unit that I was getting would save me on not only my utilities but I would not have to pay someone to come and retro fit the space. It's been 7 months now and all I can say is "wow". I just want to thank York for giving me such a great product. Savings about 30% a month...... Again thanks!

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Date created: 2009-11-17 Name: S. Bell
Years owned: 4

Satisfaction Rating:
Review:
"Heat Pump"
This heat pump has given us problems from day1. I have lost count on how many compressors have been replaced, etc. The second generation contractor who advised us on this purchase, seemed knowledgeable at the time, but later we found out that he didn't even have access to the York recalls/service notices, etc. I had to hire another contractor for that! Fan wasn't operating. Called again, and the contractor expected me to walk out and check to see if the fan was turning every 20 minutes. What a joke! Scam. scam. scam.

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Date created: 2009-11-10 Name: Ken Buck
Years owned: 16

Satisfaction Rating:
Review:
"Homeowner"
I think york is the worst product on the market. We've had troubles with it from day one. First the exhaust fan, then the electronic igniters. I can't count the number of cold mornings I've gotten up to find that the furnace had shut down completely. Finally, I was told that it may be a pressure problem and I should ask the gas company to take a look at it. They tested the line and then red taged the furnace. They said it was dangerous and needed repaired or replaced.

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Date created: 2009-10-08 Name: zew
Years owned: 2

Satisfaction Rating:
Review:
"York AC Compressor"
The compressor fail to work, I have to pay labor for $500.00. I hope this will be the last cost. Is there any recall? Can we start action law suit against york??

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.