Consumer Reviews of York furnaces

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Date created: 2011-03-24 Name: Joe Coppeta
Location: Rochester NY
Years owned: 15

Satisfaction Rating:
Review:
"Mr Happy"
I have had a YORK Diamond 90 gas furnace for 16 years and no service calls EVER. Quality to the end: 'It's time to get comfortable.'

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Date created: 2011-03-21 Name: Mark G.
Location: Manhattan, KS

Satisfaction Rating:
Review:
"York is good by me."
I have a York Affinity two stage gas furnace and central air conditioner that was installed in 2006. To date, it has been totally problem free. I have both units serviced once a year. Most of the bad mouthing of York products seems to come from ignorant home owners who don't realize these new high efficiency furnaces need regular maintenance and no brand will be as reliable and maintenance free as models built 30 years ago. If you want high efficiency, you will pay for it, both in new cost of aquisition as well as maintenance and a shorter service life. Such is progress.

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Date created: 2011-03-21 Name: Neil Henderson
Location: bowmanville ontario canada

Satisfaction Rating:
Review:
"not a bad furnace"
After many years in the HVAC trade I can tell you that most furnace problems are due to poor installation and not bad equiptment people should be writing reviews on installers not furnaces.

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Date created: 2011-03-21 Name: DK Otterbacher
Location: Hebron, IL

Satisfaction Rating:
Review:
"draft/inducer motors"
York gas furnace & AC installed Aug. 1998. June 3, 2004 - draft/inducer motor replaced June 8, 2004 - draft/inducer motor defective and replaced while under warranty, paid for labor. Dec. 20, 2004 - draft/inducer motor replaced while under warranty, paid for labor Aug. 13, 2010 - Capasitor replaced and freon added March 15, 2011 - draft/inducer motor replaced

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Date created: 2011-03-10 Name: john simpson
Location: federal way,wa

Satisfaction Rating:
Review:
"owner"
about 10 years ago, I bought this York gas heating system. For the first two years all was ok. After that, it has been an expensive machine to keep running. It is also difficult to find a competent repair shop too. This winter, it began cutting out and not restarting. it would get up to temp, but not come back on whne the ttemp dropped again. I checked and reset the rollout switch, but it only runs throuhg one cycle before acting up. The repair man replaced the rollout switch, and that imp[roved iut, but did not cure it. After being away for a week, i reset teh thermostat to bring it up to 68 deg. from 60deg. It ran up to 66 deg, then stopped, for five mins, then came back on, but blowing cold. Code #1 was flashing so I shut off the electric power, waited 30 secs, then switched it back on; it ran, with no code, on an off all night. This morning, back to same old problem and the repair shop now tells me just to replace th whole machine! It may be a few years old but I just don't believe that this constanbt procession o freplacement parts is the right way to diagnose or repair it. Is there some way I can diagnosis and repair instructions? I have quite a bit of experience with electronically controlled machinery, so can probably get to the bottom of it myself.

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Date created: 2011-03-08 Name: Linda Leaman
Location: Englewood, Ohio

Satisfaction Rating:
Review:
"Retired"
I had my old Janitrol replaced last year with a new "York" unit. This unit is very LOUD and noisy and I have been very unhappy with it since I bought it. There is absolutely nothing we can do about the NOISE level and it sounds like a jet engine taking off....never again will I purchase a "YORK" or recommend this unit to anyone.

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Date created: 2011-03-07 Name: D. Mellor
Location: Toronto, Canada

Satisfaction Rating:
Review:
"Very Expensive Piece of Junk"
York Affinity Furnace top of the line and everything is breaking on it from 5 Pressure Values so far seems every 4-6 months it goes, new Mother Board because its so high tech it can't figure out how to run properly and now a new blower motor. do not buy this furnace

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Date created: 2011-02-28 Name: j wise
Location: camillus new york

Satisfaction Rating:
Review:
"unsatisfactory"
bought a york furnance october of o7...since december of 10 and feb 28 th of 11 , have had 4 repair calls at a total of $550 dollars with a part that was under warrenty...still stops running , is not dependable , when i call my repair guy the next time, he will be bringing a new 2 stage heil. i have no recourse, the installer of the york retired and york offices, now owned by johnson contols, told me there is no lemon program...i have to keep replacing parts or have my present heating guy go to the supplier...mean while i use electric heaters when it stops working. i've had enough.i had a another furnace for 17 years and it rusted out. never failed, always kept us warm. this york is a big piece of metal junk.

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Date created: 2011-02-17 Name: Rob
Location: Edmonton

Satisfaction Rating:
Review:
"So far so good"
Installed yp9c not long ago, but way better than the old mid-efficient arcoaire furnace. Much quieter than the old mid efficient furnace with id fan, and single stage gas and blower. Used to have to turn up the radio/tv when the old furnace started, but not now. We'll see how happy I am in a year or two, but have 10 year/part/labor warranty.

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Date created: 2011-02-10 Name: N. Connors

Satisfaction Rating:
Review:
"Recurring York Furnace Problems"
Obviously, the positive reviews are york company representatives. My york affinity 9.m furnace is 6 years old. I've replaced the inducer fan + motor because the motor/bearings failed in the first one ($265 part). Tried bearing only replacement, but the motor is not truly serviceable, meaning you eventually have to replace the whole thing. At the same time, the pressure switch failed (3 blinking reds, pressure switch stuck open, another $20 part). That meant he furnace wouldn't come on during the coldest day of the year, it was 8 degrees outside. Now the error is "low flame sense current" meaning that the flame sensor is probably going bad. That'll be another $10-$20. My old furnace was 50 years old and it was more reliable than this piece of junk. stay away from york affinity!

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