Consumer Reviews of York furnaces

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Date created: 2011-11-26 Location: Mankato, Minnesota

Satisfaction Rating:
Review:
"Affinity 8.S Furnace Review"
I bought this furnace brand new last winter (Winter of 2009), mainly because I wanted to convert my commercial building/apartment from LP to gas. I also wanted to save money on my month-to-month heating costs with a higher efficiency model. The first thing I could tell about this furnace was how much quieter it was upstairs and downstairs than my previous model (an older Affinity, don't remember the model number). The heat was noticeably warm and free of any odors. It operated at such an efficiency that I was very impressed at how few and far between I could hear it kick on; it seemed to be running roughly half as often as my older Affinity! This was reflected immediately in the bills I began receiving that winter. My place is very large and relatively expensive to heat. My month-to-month bills went from an average of $250-$275 a month down to never being more than $150. The furnace was a pretty expensive one-time cost that I will be paying off for a little while, but I got some help from the government for making this improvement and in another winter it will have almost paid for itself. I would recommend this furnace very highly to anyone in the market for a new one.

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Date created: 2011-11-11 Name: D. James
Location: Vancouver, Washington
Years owned: 2

Satisfaction Rating:
Review:
"Best furnace I have ever owned in 50 years"
I have never been more comfortable. This York furnace runs longer and slower eliminating any airflow noise, drafts and has greatly reduced my utility bills being 97% efficient. Apparently, the furnace matches its capacity to heat loss of the house. All I know is I have never been more comfortable and the unit has operated over 2 years without a flaw.

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Date created: 2011-11-04 Name: John
Location: Denver
Years owned: 20

Satisfaction Rating:
Review:
"Junk"
York p2mpd14n08001b forced air gas furnace is Junk. Has needed service every other year. Have payed 6x the purchase price in ongoing repairs. Don't waste your money!

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Date created: 2011-11-01 Name: Matt Baginski
Location: Philadelphia, PA
Years owned: 2

Satisfaction Rating:
Review:
"Never worked from day one"
Bought this YP9C120D20MP11 heater in 2009 and had it serviced 7+ times for the same problem. The unit would blow out cold air for hours and never shut off. My dealer tried to fix this heater 7+ times with no success and he never got any help from York. When I called York direct all I got was a rude answer from there service manager Bill March. One time he laugh at me on the phone. I am very disappointed that they think this is a funny matter. My family will never but another York product again.

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Date created: 2011-10-27 Name: Jason
Location: New Lenox, IL

Satisfaction Rating:
Review:
"Good Equipment"
Most of the complaints are caused by poor installation and not product quality. Excessive noise, having to remove screws to access a filter or being charged $400 for a furnace that is available with a 10 year parts warranty are all examples. Most contractors make their job as easy as possible so they don't offer extended warranties which in the case of York is a factory warranty. I suggest you ask questions about the contractors professionalism in effect insurance, training and technical experience. Stay away from the one man business. We are very happy with York products as we have been using Affinity for years and will put them against any other unit. If you want to pay for a name then maybe Trane is for you.

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Date created: 2011-10-24 Name: Vickie Williams
Location: eastpointe, MI
Years owned: 6

Satisfaction Rating:
Review:
"York 80% Efficiency Single Space Combination 2.5 Rooftop Heat/cool System"
Within the 6 years we have owned this York d1np036n05606 unit it has been serviced 4 times. The parts always seemed to break down after the warranty expired so that meant we had to buy them again or pay a good price to have the unit repaired. When we purchased the York; we were told that all we needed to do every 3 months was to remove the filter. The so called easy way was not true it was just a lie. In order to replace the filter we must take a panel of the machine the furnace requiring us to remove multiple screws. Plus we found out there is another filter we must replace at the same time which is at another location and it also requires removing additional panels. We live in a cold freezing winter state and really do not want to be changing filters during that type of weather! We bought York unit because it was supposed to be a number one brand on the market and to me it should be listed at the bottom of the list. I would never buy a York furnace again!

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Date created: 2011-10-08 Name: Bill Todd
Location: Central NH
Years owned: 8

Satisfaction Rating:
Review:
"We're happy with it"
We found this site looking for a replacement pressure switch for our furnace Diamond 90 series (the original has started to stick closed - thanks for the detailed information, diagnostic led - and the furnace won't start unless we rap it gently to unstick it). And we replaced an ignitor a year or so ago. Nonetheless, as we enter our ninth central New Hampshire heating season we're happy with it (though not with the current price of propane, which is causing us to start looking at standing-column well heat pumps and pellet stoves; folks with access to natural gas should still find operating costs attractive, though): we've performed no routine maintenance at all (probably should at least get a brush to check the flame tubes for carbon, but there's been no loss of efficiency so it's probably not too bad), the two repairs we've had to make have been inexpensive (on eBay) diy jobs, and otherwise our DIY-installed $1150 furnace (plus a few hundred more for installation hardware: we used to heat our open-plan house quite comfortably with a centrally-located wood stove and just ran a single duct to the same location) has served us well.

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Date created: 2011-09-01 Name: A. Cohen
Location: Kirkland, WA
Years owned: 1

Satisfaction Rating:
Review:
"Failed less than two years"
After one year of operation the furnace stopped heating. Luckily we were at home and it happened during summer in Seattle. We need to heat the house during night time even in August. I don't want to think what if this happened during winter when we could be away for lengthy period. We called the company that installed it. The technician found a water collector box made from plastic leaking. Since we are over the one year labor warranty, it cost us around 400$. Reading their website, York make the impression that they offer maintenance contract to include parts & labor. I tried to call the number they provide to reach them, 405 3644040, during working hours, there was no response. As the furnace is a complex machine, I wonder how many more bad parts will fail and cost us few more thousands.

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Date created: 2011-07-19 Name: S. Dougan
Location: Spokane, WA
Years owned: 3

Satisfaction Rating:
Review:
"I sleep with a jet engine!"
My husband and I bought a new home -- loose term for PoS building--that included, amongst many other low and bad quality equipment and workmanship, a York furnace. It runs without problems and we had a humidifier + electronic air cleaner added because of the environment we live in--Spokane, WA. I have never heard a furnace that is so noisy in my 54 years of life! The master bedroom happens to have three of the closest vents to the furnace and when it comes on, especially during the night, it sounds like you're standing behind a jet getting ready for take- off. It is important that we run the fan regularly because we have a radon gas abatement system that works by air pressure, forcing the air to exchange from the basement to the outside. I absolutely hate this pos and would never buy another, or another home with one in it!

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Date created: 2011-06-28 Name: John
Location: Ohio

Satisfaction Rating:
Review:
"Never again"
Built a new house and had a York system installed. The system lasted 4 years before it became so expensive to repair that we replaced with a new system(Trane). The York system was OK for the first two years then everything started falling apart. Ignitors, Capacitor, Blower, Compressor, coils, your name it, seemed like major parts were failing a couple times a year. No warranty follow through. We heard that bad installs are often the reason for issues, so we hired the best local company to replace. The did a complete assessment and found everything to specifications and even commented that the prior equipment was installed correctly. Oh well. We had also used this company to do all the repair work. The new installer was very clear in stating that they get most of their repair business from York and said that if you want to get solid equipment but Carrier or Trane, but stay away from the their lower tier'd equipment.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.