Consumer Reviews of York furnaces

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Date created: 2011-03-10 Name: john simpson
Location: federal way,wa

Satisfaction Rating:
Review:
"owner"
about 10 years ago, I bought this York gas heating system. For the first two years all was ok. After that, it has been an expensive machine to keep running. It is also difficult to find a competent repair shop too. This winter, it began cutting out and not restarting. it would get up to temp, but not come back on whne the ttemp dropped again. I checked and reset the rollout switch, but it only runs throuhg one cycle before acting up. The repair man replaced the rollout switch, and that imp[roved iut, but did not cure it. After being away for a week, i reset teh thermostat to bring it up to 68 deg. from 60deg. It ran up to 66 deg, then stopped, for five mins, then came back on, but blowing cold. Code #1 was flashing so I shut off the electric power, waited 30 secs, then switched it back on; it ran, with no code, on an off all night. This morning, back to same old problem and the repair shop now tells me just to replace th whole machine! It may be a few years old but I just don't believe that this constanbt procession o freplacement parts is the right way to diagnose or repair it. Is there some way I can diagnosis and repair instructions? I have quite a bit of experience with electronically controlled machinery, so can probably get to the bottom of it myself.

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Date created: 2011-03-08 Name: Linda Leaman
Location: Englewood, Ohio

Satisfaction Rating:
Review:
"Retired"
I had my old Janitrol replaced last year with a new "York" unit. This unit is very LOUD and noisy and I have been very unhappy with it since I bought it. There is absolutely nothing we can do about the NOISE level and it sounds like a jet engine taking off....never again will I purchase a "YORK" or recommend this unit to anyone.

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Date created: 2011-03-07 Name: D. Mellor
Location: Toronto, Canada

Satisfaction Rating:
Review:
"Very Expensive Piece of Junk"
York Affinity Furnace top of the line and everything is breaking on it from 5 Pressure Values so far seems every 4-6 months it goes, new Mother Board because its so high tech it can't figure out how to run properly and now a new blower motor. do not buy this furnace

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Date created: 2011-02-28 Name: j wise
Location: camillus new york

Satisfaction Rating:
Review:
"unsatisfactory"
bought a york furnance october of o7...since december of 10 and feb 28 th of 11 , have had 4 repair calls at a total of $550 dollars with a part that was under warrenty...still stops running , is not dependable , when i call my repair guy the next time, he will be bringing a new 2 stage heil. i have no recourse, the installer of the york retired and york offices, now owned by johnson contols, told me there is no lemon program...i have to keep replacing parts or have my present heating guy go to the supplier...mean while i use electric heaters when it stops working. i've had enough.i had a another furnace for 17 years and it rusted out. never failed, always kept us warm. this york is a big piece of metal junk.

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Date created: 2011-02-10 Name: N. Connors

Satisfaction Rating:
Review:
"Recurring York Furnace Problems"
Obviously, the positive reviews are york company representatives. My york affinity 9.m furnace is 6 years old. I've replaced the inducer fan + motor because the motor/bearings failed in the first one ($265 part). Tried bearing only replacement, but the motor is not truly serviceable, meaning you eventually have to replace the whole thing. At the same time, the pressure switch failed (3 blinking reds, pressure switch stuck open, another $20 part). That meant he furnace wouldn't come on during the coldest day of the year, it was 8 degrees outside. Now the error is "low flame sense current" meaning that the flame sensor is probably going bad. That'll be another $10-$20. My old furnace was 50 years old and it was more reliable than this piece of junk. stay away from york affinity!

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Date created: 2011-02-05 Name: David Krause
Location: Seattle, WA

Satisfaction Rating:
Review:
"Rumbling York Variable Speed Ele Furnace"
Spend $4,000+ on a new electric furnace from York. The Plus - It does provide heat. Neg - the variable speed fan rumbles for 5-10 seconds every time it starts up while it adjusts. Humm this is a feature? even the constant fan option is loud. When I reviewed the reviews of York there is a huge unsatified customer base. How about the York management come over to my house and check out my problem?

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Date created: 2011-02-04 Name: r. lawrence
Location: canada

Satisfaction Rating:
Review:
"tm9x"
I bought this furnace a year ago and am ready to replace it. It has to run on at least the third speed otherwise it overheats. On this speed the rushing air noise keeps us awake. Can't get rid of it fast enough. I am trying to get my money back.

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Date created: 2011-02-03 Name: Mrs. harris
Location: bridge city

Satisfaction Rating:
Review:
"york sucks"
My new York system is broke and leaking freon again. I'm calling BBB. Factory are lairs. Don't buy this brand.

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Date created: 2011-01-22 Name: J. R
Location: Can.

Satisfaction Rating:
Review:
"York Furnace, "ya right""
Bought a york furnace about 3 years ago, worked well for the first 2 winters but this winter the furnace just stopped working. It stopped working on a monday, had a tech come in and fix it, then the furnace started leaking the same week on the tue. tech came in on wed fixed the problem. then the furnace stopped running same week fri. night. tech came sat. said that the furnace needed a new motor. same day motor was replaced furnace ran for about 1 hour and then broke down again! never ever again will i buy a york furnace again. i change the filter every 6 months, so i know its not the filter, tech confirmed it was not the filter. should have left my old furnace in, gave me way less problems, but since it was 18 years old i thought getting a new one would save me time and money.....guess not!

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Date created: 2011-01-06 Name: Deb S.
Location: Wayzata, MN

Satisfaction Rating:
Review:
"Terrible Furnaces!"
We bought our house in summer of 2006. It had 2 York furnaces (one is zoned for the upstairs; the other is zoned for basement and main level). First time we turned on the furnaces, one didn't work. The HVAC service team was from the company that installed the furnaces in 2001 (their stickers were on the furnaces, so that's why we called them). Turns out a blower motor was burned out and had to be replaced. Since that winter, we have replaced five motors, and in early 2010 had to replace the SAME blower motor that we bought in fall of 2006. These are the worst furnaces we have EVER owned (this is our 4th home). In the past six weeks, one of the flame sensors has gone out twice ($200 a pop for a service call and flame sensor cleaning), and we've finally had it. I called two companies and are getting quotes next week on Carrier and Trane furnaces. It is ridiculous that after 9 years we are replacing furnaces, but they've been nothing but money pits for the 4 years we've lived here!

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