Consumer Reviews of York furnaces

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Date created: 2011-01-19 Name: D Larente
Location: Ottawa

Satisfaction Rating:
Review:
"York Owner"
I'm amazed that people want to lay all the problems they have with their furnaces at the feet of the manufacturer.I have read most of the reviews and the running theme is the product is excellent when installed and maintained by a reputable contractor. You can take the best equipment,put it in the hands of a bad installer and it will never work properly. If your sales person does not size the unit correctly,again nothing but trouble. Paying for warranty work be it labour or otherwise is a ripoff and again you picked a bad contractor. York dealers include a 10 year parts AND labour warrant where I live.

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Date created: 2011-01-11 Name: Craig Schmidt
Location: media Pa.

Satisfaction Rating:
Review:
"packaged heater/air conditioner"
We bought one of these becasue it is really the only way to go for single floor homes. The unit was installed by a very professional company in the summer. the air worked great. we loved it. When it came time yo fire up the heater the pilot would not light reliably unless the side cover was off. (very wierd) the delaer just about changedc every part in the damn thing to no avail. the factory sent someone out and they did the same thing. Same problem. Finally i got a call from the dealer saying York wanted to give us a brand new unit totally free of any charges. the did just that and the new unit works perfectly and heats the place so much better than our old indoor oil burner. York certainly backs up their warrany and their product. i was sorry to have the problem but thank God i picked York. the dealer(who sells almost every brand) said no other company would have doen that!

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Date created: 2011-01-07 Name: Mary Smith
Location: Whitby, Ontario

Satisfaction Rating:
Review:
"Aire One heating & cooling Whitby"
My brother had York furnace and air conditioner installed by Aire One and was very happy with their quality service, so I decided to make the call to Aire One as well. I was very pleased with how professional Aire One staffs are. Arrived on time, showed me their I.D. Badge and done their job to exceed my satisfaction. They explained the operations of the furnace and air conditioner system, and they were very friendly, courteous, well mannered people. Overall an excellent job!!! I know of many people that would be happy to have service offered from Aire One like how my brother and I have received so far…

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Date created: 2011-01-07 Name: Roger Stone
Location: North York, Ontario

Satisfaction Rating:
Review:
"Aire One heating & cooling Markham"
Aire One took measurable steps in gaining my business, after my furnace had no heat, right away I made the call, and they had a sales guy who mentioned about the best furnace and efficiency unit for York. They quickly got the installer to get the job done next day. The technician was quick, clean and polite. Excellent job Aire One. I look forward to your continued excellent service!

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Date created: 2011-01-07 Name: Brandon Segull
Location: Scarborough, Ontario

Satisfaction Rating:
Review:
"Aire One heating & cooling"
Aire One provided very courteous service and very knowledgeable sales personal. Great warranty and installation was of high quality. Very happy that the job was done RIGHT and no mess left behind from the installers. Professional service from the very beginning to the end. I am now a proud owner of my York high efficiency unit for a fare price and extended warranty to give me the peace of mind.

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Date created: 2010-12-10 Name: W. Devisser
Location: Bangor, MI

Satisfaction Rating:
Review:
"Affinity 98%"
We are estatic with the York Affinity, the fuel savings,quiet performance,and outstanding installation crew. It heats evenly and you don't even know it's running. Very comfortable, and would highly recommend it to everyone who is going green!

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Date created: 2010-12-06 Name: outafewbucks
Location: Chicago, IL

Satisfaction Rating:
Review:
"Defective Inducer"
Replaced an older inefficient Furnance in 2007 with a York and have been happy with the cost efficiency of it with lower heating bills. It's louder than the old one, but heats and cools the house better. Lost heat in the coldest days of 2010 and found the inducer has a bad design. Part covered under warranty (labor isn't), but find it unethical that all furnace companies know about defects in their models yet don't notify customers. They make more money from allowing their products to run out of warranty and charge the customers.

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Date created: 2010-11-17 Name: CNS
Location: Ontario Canada

Satisfaction Rating:
Review:
" Contractor Set up"
I have a York furnace, it's my second. The present is a two stage 96%. As a contractor York admits they have had some quality control problems with some product, namely sticking pressure switches, vacuum hoses routed to wrong positions in manufacture and burner box assembly issues. York has adressed these and corrections have been made. On the whole the product is good. I have not yet had any major issues with either of my furnaces. I clean it annually including the flame sensor. The comments about selecting a contractor are very important, particularly, does the contractor set the furnace up properly? The York 2 stage and Modulating unitd have pins on the control board that can be switched in order to adjust fan delay and air flow during heating and cooling. These can be tailored to specific needs, (Size of AC, ductwork etc.) Most installers leave the pins in the factory default setting which is high. The second important thing do is adjust the pressure on the gas valve according to manufacturers specifications. Improper gas valve pressure can increase burner noise significantly and possibly create a booming sound on start up. A manometer and licenced technician is required. Set up correctly these furnace are a s quiet as any. Installed properly they are as reliable as anything in the industry.

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Date created: 2010-11-02 Name: Craig Anthony
Location: Columbus, OH

Satisfaction Rating:
Review:
"Highly Impressed"
Recently purchased a new York modulating furnace, came highly recommended from the local contractor who said it was the best furnace currently available on the market. Replaced an old in-efficient Trane furnace that was less than 10-years old and had multiple failures. Unit is much quieter and efficient, bills are substantially lower, should pay for itself in a few years. Furnace also qualified for Federal Tax Credit of $1500.

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Date created: 2010-10-17 Name: C. Crawford
Location: Penticton, BC

Satisfaction Rating:
Review:
"97.5 % Affinity Series"
I too did research on Furnaces and came to the conclusion they all have issues. I choose by contractor, rather than brand and choose a contractor that had been in the business with a good rating for over 20 years. Based on everything I have read, I am thankfull I did. Thus far my York has been great. I was worried it would not heat as well as my old Lennox furnace but it has very even heat and if you want to be very warm you can be. Its a bit noisy when it ramps up, but boy does it push out the warm air and that is exactly what I want my furnace to do when I am cold!

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.