Consumer Reviews of York furnaces

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Date created: 2012-10-29 Name: phathom35
Location: Toronto Ontario

Satisfaction Rating:
Review:
"I am a vendor for York-keeprite furnaces and AC's"
I am a York-keeprite unit salesman, and I've noticed that a lot of people have had some really bad experiences with York products, I'm not one to disagree but I am gonna say this, York has improved 99.9% with parts and labor, its 2012, York doesn't disappoint!!

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Date created: 2012-10-27 Name: Kari McGee
Location: Portland, OR

Satisfaction Rating:
Review:
"Piece of Junk!"
We installed our York Affinity 9.c Series 96% High Efficiency furnace in August of 2008 and have now had it "fixed" three times. It worked for 2 heating seasons but each subsequent fall when we turn the heat back on in October, it doesn't work. Initial problem has been local service men who don't know much about high efficiency furnaces and told us it was the pressure switch, but we just got a York specialist out who told us we needed an "upgrade kit" which improves the electric communication system. This kit costs $1100. So basically there is enough of a problem with this furnace that the company has created a fix but instead of admitting the faulty manufacturing of the unit, they call it an "upgrade" and demand you pay $1000 if you want your 2 year old furnace to do what it's supposed to do. This is insane.

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Date created: 2012-10-15 Name: Karen K
Location: Columbia Heights MN

Satisfaction Rating:
Review:
"Worst furnace ever"
My furnace is 5 years old. {builder installed} I bought the extended warranty and am I glad I did. I have had thousands of dollars worth of work done. I have had 2 blowers, the a/c was recalled, new circuit board, new switch, motor mounts and on and on. I live in Minnesota and am a senior citizen so I need my heat. I have it serviced in the fall and spring and had to replace a heating element the first year but nothing ever shows under routine maintenance. I had to go to the hospital and had a sensor put on but lived in fear. I can't take a winter vacation!!! Bad news...never again! My dealer had no emergency service this weekend also.

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Date created: 2012-10-12 Name: Mary Galbally

Satisfaction Rating:
Review:
"Model yp8co80c16mp11 - broke after 2.5 yrs. -lemon"
York owned by Johnson Controls. Heater broke after 2.5 heating seasons. York Will not admit the heater is a lemon and do the right thing - fix it. Central Air conditioner broke after 2 winters. Paid $6100 for both in July2009. Was hoping they would last at least 3 years. Bunch of corporate crooks.

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Date created: 2012-08-14 Name: Marie Kelley

Satisfaction Rating:
Review:
"Furnace"
Great product! Will definitely recommend to family and friends, in fact I have already! Would buy York products again.

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Date created: 2012-08-02 Name: J. Guy
Location: Raleigh, NC

Satisfaction Rating:
Review:
"Great product"
Couldn't find my exact model number in the listings so I picked the closest one... Anyway, we had our furnace installed along with a new heat pump as a hybrid heating system about 5 years ago and couldn't be happier with either piece. The company that put it in is awesome and really knows what they are doing. We have never had any problems with the furnace, and the only issues we have had with any part of the system were a motor (made by ge) and the thermostat (made by Honeywell). Our furnace is an advanced variable speed model that is super quiet and makes the house more comfortable than we ever thought possible based on what we had before. I tell all my friends to buy york, and I will do so again if I ever need a new ac system.

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Date created: 2012-06-24 Name: Veronica Bruce
Location: South Lake Tahoe

Satisfaction Rating:
Review:
"York HVAC Serial W0G7026460"
Installed Oct 2008, Freon replaced 8/2011 $294. Valves leaking, freon gone May 2012 $844. York doesn't care, no warranty. There is a class action suit forming against york on complaints.com. please sign up if you have paid for repairs that york has ignored. York blames their units problems on the installer, they have no warranty and we need to join up and get back companies who have warranties. We can all get rid of york if we join in together, power of the people!!

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Date created: 2012-06-21 Name: Corey
Location: Nebraska

Satisfaction Rating:
Review:
"Excellent Equipment- MADE IN THE USA"
I have to agree with the gentlemen below. We carry a few different brands of equipment. York is our best seller largely because our customers appreciate that this product is built 100% in the usa. One plant in Wichita, ks and the other in Norman, ok. York builds a great product. That said, homeowners that are in the market for new equipment should spend more time finding a quality installation company instead of stressing over brand. Installation, Installation, Installation. It's all that matters. There are few companies that do it right and several that don'T.

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Date created: 2012-06-12 Name: brian behrends
Location: illinois

Satisfaction Rating:
Review:
"best furnace out there"
I have installed over 1 million dollars of york equipment each year for the last 3 years. To this date I have only 2 warranty claims and they were on start up! To all you out there having problems with your york equipment 90% of warranty claims are install related!!!!!

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Date created: 2012-04-26 Name: A Greer
Location: Eureka, CA
Years owned: 6

Satisfaction Rating:
Review:
"Always breaking down. Don't buy York"
This unit has worked for a maximum of 5-6 months before pressure switches "stick open" or "closed" Have had everything replaced and it still breaks down. First time -had no furnace for 6 weeks in the middle of winter. York offered an extended warranty but this unit has major design problems. If I could, I would remove and put it on a pallet and ship it Johnson Controls and tell them where they can put it. They should have given us a new furnace- the problem is it is made by York. Don't buy York.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.