Consumer Reviews of York furnaces

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Date created: 2013-01-25 Name: D. Jazz
Location: Fayetteville, NC

Satisfaction Rating:
Review:
"Affinity series"
Had this unit installed in April 2008. After reading all these reviews, there seems to be more problems with units from that year. We have had problems with the relay to the thermostat. Had it replaced, had problems with the blower motor, replaced, now it is not working again !!! Hvac repair says it is either the blower motor again or the circuit board, however because they work as a continual entity, both need to be replaced and they are going to trouble shoot it and see if it is just one or the other or both. This unit together with the a/c and all duct work was close to 12g. It has been 4 days and parts are ordered, however Supplier had none available and none could find the circuit board and are waiting part . I was told they went to the manufacturer to have one sent. Bad news to me...none available? Why? Is it a part that is has so frequently needing replacement that there is none available. Why wouldn't anyone have these parts?? The unit is less than 5 years old. and I shouldn't have to pay labor all the time. What happened to companies standing by their products??. Is this York so crappily made that they keep having problems? And for the money that was paid for it, there shouldn't be such problems ... at 90 / hr for tech labor... it is all a ripoff. After this bill I will have paid an extra 1300.00 for all the repairs to it !! what a load of Junk is that? I promise this - never again a york.

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Date created: 2013-01-21 Name: Keith Freeburg
Location: Shorewood, IL

Satisfaction Rating:
Review:
"Things keep breaking"
I bought my york furnace 2 1/2 years ago, I had some minor adjustments that the installer took care of. but the install is now out of buisness. Last January the capacitor and limit switch had to be repalaced to the tune of $300+. And now a year later I get up in the morning and the temperature in the house is 51. So I call my hvac guy and several visits later I have to have the low and high pressure switches replaced, which but to the grace of the hvac guy would have been $550. I don,t understand how a furnace that is only 2 1/2 years old should have this many problems.

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Date created: 2013-01-06 Name: Henri de Marne
Location: Essex, VT

Satisfaction Rating:
Review:
"residential gas"
Furnace was installed in the summer of 2010. The condensate pan developed a leak in the winter of 2012, causing flooding of the furnace room. The fan broke down a few weeks later and we were without heat for several days during the coldest snap of the end of the year. Parts were covered by the warranty, but labor was not. We paid our HVAC contractor $300 to get the furnace repaired. Obviously, we are very dissatisfied with the product and would neither buy that brand again or recommended it to anyone.

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Date created: 2013-01-03 Name: Don A.
Location: Canton, MI

Satisfaction Rating:
Review:
"I agree, York is a piece of crap"
Had furnace installed just over 2 years ago, woke up yesterday to no heat. Had repairman out and he got it started, said it was a faulty wire. Woke up this morning, no heat again!! Should have read these reviews first.

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Date created: 2012-12-17 Name: Rayman Joshi
Location: Calgary, AB Canada

Satisfaction Rating:
Review:
"York - High Efficiency - Terrible!!!"
3 visits to try to fix. Will not maintain heat. 1. Have had the limit switch replaced. 2. Have had the control board switched out. 3. Another visit - can't remember what was done during that initial visit. (issues starting from just under year 2) Having issues again this year. Have had the unit 5 years.

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Date created: 2012-12-04 Name: Byington
Location: Nevada

Satisfaction Rating:
Review:
"Awesome"
I have had Bryant, Lennox, Rheem furnaces in the past in different houses and everyone of these brands had to have service repair work done at some point. I have now owned a York yp9c modulating gas furnace for about 2 years and had a drain pan replaced under warranty that took 15 minutes for the service guy to replace which was free. Look at every brand and you will find issues if you want to but this York modulating furnace is just awesome. Evenly heats the home and I never know that is is running. Most of the problems that I see with all the new technology furnaces that are out there now is install error. Lots of clueless hacks out there installing. Buying a labor warranty for any of the new furnaces or a/c out there is wise. If the dealer doesn't offer any just run! There is a good reason why they won't offer a labor plan.

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Date created: 2012-11-20 Name: Shirley Atkins
Location: Rochester, NY

Satisfaction Rating:
Review:
"York products are Junk"
This unit is junk. Have had it serviced at least twice a year since it was installed. The blower had to be replaced, the inducer motor had to be replaced twice, 3 pressure switches had to be replaced along with various other parts. Had this unit less than 6 years and will never buy another York product.

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Date created: 2012-11-16 Name: Robert B
Location: Roanoke Va

Satisfaction Rating:
Review:
"York Gas Furnace"
I had my home built 6 years ago and the builder installed a York furnace. The unit worked fine for the first three years. After than I have had to replace the inducer motor, igniter amd control board twice. Once under warranty (2009) and then again in 2011 at my expense $1600. When I started to run my furnace this year I woke up one cold morning with no heat! The service tech came and informed me that once again the inducer motor was bad and he suspected there was more wrong. I wasn't about to spend more good money on a bad investment. I had them replace the York junk with a Trane. I will never have anything built by York in my home again.

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Date created: 2012-11-01 Name: K.Warren
Location: Charlotte,NC

Satisfaction Rating:
Review:
"Terrible Gas Unit"
I had this house built about 7 years ago and this York gas furnace have been nothing but trouble. Just today I had to replace the control board, at a cost of $536.76. Every service technician have told me if I want to ever change out the unit, don't ever buy a York!! I will take their advice!

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Date created: 2012-10-29 Name: phathom35
Location: Toronto Ontario

Satisfaction Rating:
Review:
"I am a vendor for York-keeprite furnaces and AC's"
I am a York-keeprite unit salesman, and I've noticed that a lot of people have had some really bad experiences with York products, I'm not one to disagree but I am gonna say this, York has improved 99.9% with parts and labor, its 2012, York doesn't disappoint!!

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