Consumer Reviews of York furnaces

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Date created: 2009-03-14 Name: Steve S.
Location: San Carlos, CA
Years owned: 1

Satisfaction Rating:
Review:
"York Affinity"
Last month I had a York (now owned by Johnson Controls) Affinity variable speed furnace installed and it has been a great furnace thus far. The 95-97% efficiency is tremendous and it is far superior to the Rheem it replaced. The variable speed blower/modulating fan allows the heat to be distributed evenly and relatively quietly as the fan is not overworked. The furnace is very quiet, although in the morning when it first goes on after having the thermostat turned to 60 degrees in the night, it is audible, but only for a couple of minutes as the fan is on high. After the temperature set is reached, it is on cruise control, in effect, and is hardly audible as it continually maintains the desired level. The venting is interesting as the carbon monoxide is vented through pvc pipe which is under the house and then discharged through a hole in the wall, while the water is discharged via a small sump pump into the garage sink. The furnace is fine and the noise level is extremely low. The efficiency qualifies for tax credits and it is the best furnace we have owned.

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Date created: 2009-03-05 Name: RGB
Location: Chicago, IL
Years owned: 2

Satisfaction Rating:
Review:
"Do Not Buy York Affinity"
I purchased a York Affinity 2-stage furnace from an authorized York dealer in Skokie, il. The unit has never functioned properly. It shuts itself down before bringing my home to temperature. My dealer made more than a dozen trips to my home and never fixed the problems... although he always charged me for the privilege. In 2 years, I have been charged over $1000 in service fees, and my furnace still does not work. After writing a letter to the Better Business Bureau, I received a call from York's midwest sales manager. He agreed the furnace was a lemon and has agreed to replace it, although with a lesser model that doesn't even show up in York's full line furnace brochure. The dealer, however, says he will charge me another $1000 to install it. I am beyond being aggravated with these incompetent rip-off artists. I am contacting an attorney.

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Date created: 2009-03-02 Name: William H. Davis
Years owned: 5

Satisfaction Rating:
Review:
"Great equipment"
This is the 9th York furnace and air conditioner that we have purchased (for our house and rentals), we have yet to be anything but completely satisfied with our purchases. All of our equipment has operated flawlessly. Most of the problems that I have read sounds to me that your installation company is your problem not the equipment. Maintenance people!!! Your equipment has to be maintained.

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Date created: 2009-02-23 Name: Rob Cordone
Location: Saratoga Springs, NY
Years owned: 15

Satisfaction Rating:
Review:
"15 years no problems"
I had a Stellar Plus installed when I built the house in 1994 and other than a bad ignitor during initial testing I never did anything more than filters and maintenance. Judging from the number of complaints either I was Lucky or the installer was good. I am building a new house and am again going to install York.

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Date created: 2009-01-23 Name: K. Vincent
Location: Santa Rosa, CA
Years owned: 1

Satisfaction Rating:
Review:
"Cold in California"
The blower stopped working on my York furnace eleven months after it was installed. Installer couldn't fix it without a new pressure switch he said. Two months went by and the part was still unavailable. It finally came in and now two more parts are needed. It is a piece of junk and I'm ready to have it yanked out.

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Date created: 2009-01-18 Name: MMONTALVO
Location: Indiana

Satisfaction Rating:
Review:
"WHATS RIGHT /THE FURNACE OR THE CUSTOMER"
This is the many time I have froze. ( was put in my house on dec 18 2008)My repairman does not want to fix the furnace for free labor, of course. I am ready to take my one-year warranty and drop the furnace off to the supplier for credit/ my blower wheel is broken/control interrupted gone two times. it's just not the unit it's the repairman too. give me back my standard.

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Date created: 2009-01-08 Name: R. H.
Location: Newnan, GA
Years owned: 1

Satisfaction Rating:
Review:
"YORK FURNACES NOT GOOD"
I had a York furnace installed in October 2008 and it blew cold air all the time. I called the company that I bought it from and they came out and finally replaced some parts two months later. When I turned it on again, the furnace blew up. I bought another one from another company and now things are fine.

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Date created: 2008-12-31 Name: Frustrated customer
Years owned: 1

Satisfaction Rating:
Review:
"Lemon"
We built a brand new house and just moved into it in September 2008 (3 months ago). Twice now the furnace started blowing ice cold air and we woke up freezing. One repairman we spoke to said that he didn't know how to fix it (it is still under warranty with our 1 year new home warranty). He said that many that they have installed have the same problem. The next day his manager called and tried to downplay it. Whatever the case may be, it looks like we are not the only ones that are experiencing problems with this furnace.

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Date created: 2008-12-19 Name: G. B.
Location: NJ
Years owned: 5

Satisfaction Rating:
Review:
"York Forced Air Furnace Manufacturer Defect"
Purchased a York Deluxe Diamond 80 Furnace in 2003. The weld on the blower bracket has failed on two seprate blower units in the middle of winter in the last 5 years. Repair people said the unit is notorious for this. Stay away

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Date created: 2008-11-21 Name: K Blair
Location: Ware, MA
Years owned: 16

Satisfaction Rating:
Review:
"piece of junk"
I built my house in 1992. I have had to have repairs done to my york stellar plus furnace fourteen of the sixteen years I have owned it. I am now looking to replace the flame sensor for the third time. It is Friday 11/21/08 it is about 10 degrees outside and 49 degrees inside. And as always I cant seem to find a dealer that has this part. My York furnace has been anything but stellar.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.