Consumer Reviews of York furnaces

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Date created: 2010-08-04 Name: Tyler

Satisfaction Rating:
Review:
"Junk"
These units have nothing but problems. Try Rheem or Carrier instead. 90 percent less problems.

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Date created: 2010-07-08 Name: L. Beamer
Location: Ottawa, Canada
Years owned: 19

Satisfaction Rating:
Review:
"York Furnace"
I bought my home with the York furnace installed. 19 years ago, the buzz words like "high-efficiency" and "quiet" were not the rage. I have owned my home for the last 12 years and have had the furnace service/cleaned every year professionally. Last winter was the first time I started having problems. The igniter died and had to be replaced and because it was part of my service plan I didn't have to pay for the call out or the replacement part. Here in Ottawa, Ontario, it can get down to -35 c esp in the months of February. I'm told the life expectancy of my furnace is between 17-20 years. It's served me well, but now I must go and read up on buzz words like "high efficiency and quiet" for my next furnace.

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Date created: 2010-07-05 Name: Aimee Hinton
Years owned: 1

Satisfaction Rating:
Review:
"customer # 1 york 96%er"
Very quiet operation. The inducer fan is in a sealed compartment pulling in outside air.

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Date created: 2010-06-09 Name: Jose Perez
Years owned: 4

Satisfaction Rating:
Review:
"thanks york"
I have 3 12,000 btu mini split units, and never cool the rooms. The problem is the power of fan motor. I know one guy that worked for a dealer and he told me that this company sold the units knowing this manufacture defect. I would like start a class action lawsuit in court against this company. This is my email address josefelixperez@yahoo.com, all of you interested in this case, send me an email with email address and a brief of your problems with this company.

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Date created: 2010-05-06 Name: Michael Durso
Location: Barrington, Illinois
Years owned: 2

Satisfaction Rating:
Review:
"york furnace"
To the president of York! Dear Sir: I have owned your furnace for 2 years and have had nothing but problems. Your circuit board has been replaced 5 times since. Also, the unit does not run properly as the fan blower does not blow with any force to heat efficiently. Comfort Air installed the unit and has tried to satisfy me. However, I am not satisfied with your unit and would like a REPLACEMENT. Dan Martin, owner of Comfort Air advised me that he has been in contact with your office and a replacement was forthcoming. I e-mailed your office from inside your booklet (address different from your home address - never received a REPLY!)In the event I do not receive a reply by mail, I intend to contact the bbb. Respectfully Yours, Michael Durso 513 Park Barrington Way, Barrington, IL 60010

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Date created: 2010-03-27 Name: J. Drybrough
Years owned: 10

Satisfaction Rating:
Review:
"York"
I have read all the York reviews on this site and I can tell you, from the majority of the bad reviews that your heating contractors are full of bs ! Registered York dealers are able to offer you ten years parts and labor warranty. From some of the terms described in here, your contractors are the ones scamming you. It doesn't take 2 months or more to get any part and it shouldn't take 2 months to replace any part. They are feeding you a bunch of crap! Look into your contractors people and get yearly maintenance. York is a fantastic product. Well worth the money. Take it from someone who has serviced all brands.

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Date created: 2010-03-04 Name: Mike Novak
Years owned: 25

Satisfaction Rating:
Review:
"york reliability"
Seems to me every reveiw in here is due to negligent installation. Heat exchanger, inducer, blower motors etc. All of these issues are a direct result of a bad install. A reputable experienced quality contractor can make any furnace last with a good installation.

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Date created: 2010-02-27 Name: Ken
Years owned: 2

Satisfaction Rating:
Review:
"HVAC CONTRACTOR"
I have installed and repaired all brands. They all have issues. My new York yp9c100 is a 98%er. also installed complete a/c unit. Two years gone but not one problem. We sometimes blame the equipment, but in fact, some contractors have not a clue on proper installation practices. In addition, to troubleshoot a poor installation is hard. My advice, (30 years as a contractor-retired) is do not go with lowest price. You have to live with this system for many years. Ask other people about your so-called expert contractor. Not the ones he gives you. If no one in your area knows him, there’s a reason for that.

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Date created: 2010-02-15 Name: S. G.

Satisfaction Rating:
Review:
"poor reliability"
Installed 2 furnaces 1999, 120000 and 80000 btu, less than 1 year had to replace the blower. 10 years later, the entire heat exchange looked like swiss cheese with punched out multiple holes. The same happened a year later with the 2nd furnace. York were generous to replace the furnaces at no cost, not including labor.

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Date created: 2010-02-11 Name: M. Redeker

Satisfaction Rating:
Review:
"York Furnace pain in the A**"
I have a new York furnace, Model ym8m080b12mp11, that hasn’t run properly since install about 6 months ago. The installing company doesn’t seem to know what’s going on. They’ve blamed everything from the thermostat to the prefan, (whatever that is,) to a “vacuum modulator" and still it doesn’t work right. It will randomly short cycle for up to an hour and never get into a “normal” run, i.e. the main fan comes on and blows heat till the house is at temp. At last test, it ran for 60 seconds then shut down for 3 seconds and did this 25 times before it started to run normally. After the temp reached the set point, it will run a sporadic version of short cycling for up to an hour before it finally shuts down. Example of shut-down: (time in seconds) 60 on, 7 off, 30 on, 7 off, 15 on, 7 off, 15 on, 20 off, 3 on, 45 off, 2 on, 75 off, 10 on, and then off. On two separate occassions, the thing has refused to start at all. Both required a tech. This unit is supposed to be saving me money on my utility bill but has in fact raised it by over 10 percent. I’ve replaced all the bulbs in my house with compact fluorescents and still my electric bill was up 12%. This has to be due to the furnace.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.