Consumer Reviews of York furnaces

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Date created: 2010-11-02 Name: Craig Anthony
Location: Columbus, OH

Satisfaction Rating:
Review:
"Highly Impressed"
Recently purchased a new York modulating furnace, came highly recommended from the local contractor who said it was the best furnace currently available on the market. Replaced an old in-efficient Trane furnace that was less than 10-years old and had multiple failures. Unit is much quieter and efficient, bills are substantially lower, should pay for itself in a few years. Furnace also qualified for Federal Tax Credit of $1500.

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Date created: 2010-10-18 Name: Tom
Location: Milwaukee

Satisfaction Rating:
Review:
"I Worked There"
Believe me when I tell you it is complete junk.All my old customers have nothing but warranty issues that the factory never honors. The Micro Channel Condensers leak all over the place and cannot be repaired but have to replace the whole coil.So how would you like to buy a new car only to have the motor go out after 300 miles, and they tell you that you have to replace the whole motor .I think most people would not go for that not even the people at York.They would want a new Car. The other furnace companies out there Carrier,Rheem ,Lennox dont have these problems.So do yourself a favor and dont buy a York

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Date created: 2010-10-17 Name: C. Crawford
Location: Penticton, BC

Satisfaction Rating:
Review:
"97.5 % Affinity Series"
I too did research on Furnaces and came to the conclusion they all have issues. I choose by contractor, rather than brand and choose a contractor that had been in the business with a good rating for over 20 years. Based on everything I have read, I am thankfull I did. Thus far my York has been great. I was worried it would not heat as well as my old Lennox furnace but it has very even heat and if you want to be very warm you can be. Its a bit noisy when it ramps up, but boy does it push out the warm air and that is exactly what I want my furnace to do when I am cold!

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Date created: 2010-10-15 Name: Oliverson
Location: Layton, UTah

Satisfaction Rating:
Review:
"Bad"
I just purchased a York. It sounds like a jet is in my basement. I am just sick about this. I am calling then on Monday. They cam come and get it. $4000.00 dollars and I can hear it out side and it's in the basement.

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Date created: 2010-10-14 Name: Jon R
Location: North Carolina

Satisfaction Rating:
Review:
"Efficient, qiet, and no more cold rooms"
I had my 14 year old Trane furnace replaced for a more efficient York furnace last year. I chose York after a family friend reccomended it. It lowered my gas bills by at least 40%, add that up over 10 years and it should pay for itself. That is my thought anyway. I paid extra for the 10 year labor warranty, but so far have not needed it. Would highly reccomend

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Date created: 2010-10-13 Name: Brad Johnson
Location: Port Moody B.C

Satisfaction Rating:
Review:
"Installation"
As an installer myself. I blame the home owner and the contractor. Problems stated on this site are the result of bad choices by the contractor. The other half is the home owner. Check references, certificates etc. Just because a the company has all credits does the person installing the equipment have them? Ask find out. Do some homework. It's ok to ask to see license, certificates, gas number etc. It's your right. By protecting yourself this will put pressure on the non reputable companies to get training or close shop. Either way we will all win.

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Date created: 2010-10-05 Name: Dana Railey
Location: Powder Springs, GA

Satisfaction Rating:
Review:
"YORK Latitude system"
I had my lennox system replaced with a york furnace and york Affinity condenser. This system has saved me 20% on my energy bills! In my previous home, I had a trane. This system is the quietest system too! I would recommend a york system to anyone!

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Date created: 2010-08-24 Name: R. Buchanan
Location: Idaho

Satisfaction Rating:
Review:
"New York System"
Just installed a new 97%+ York Furnace with 14.5 SEER AC unit. Unit works great and hope to have years of great service from it. Too early to tell about heating as it is still summer weather. Is sized right for our home and was installed by excellent contractor so confident it will perform to highest standards.

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Date created: 2010-08-12 Name: Copernic

Satisfaction Rating:
Review:
"New furnace failed three times in two years, so far"
My wife and I purchased a new home in which a York Affinity 9.m series zoned heating and cooling system had been installed. In a span of less than two-years, the system has failed three times. The first time, after eight months of use, was because of a “defective ignition assembly”. On the second call, about a month later, the “pressure switch assembly” was replaced. The third call was for a failure of the air-conditioning unit. Total repair costs, so far, $465. We talked to the dealer about seeing if York would stand behind their product by extending our warranty because of all of the problems we experienced and they told us to contact the York Customer Service representative. The (rather rude) rep we contacted said that the problems we have been experiencing were “normal” usage/maintenance. End of story. Two service calls within the first nine months of usage for York's top-of-the-line residential HVAC system doesn't seem “normal” to us. How much can extending a (parts only) warranty cost York? With the economy being so great and all, I guess they don't have to worry about customer satisfaction.

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Date created: 2010-08-05 Name: D. John

Satisfaction Rating:
Review:
"Installed Correctly = works great!"
York Affinity Furnace - 97.5% efficient! Awesome. It is so quiet and even. I talked to a friend who has been a lead technician in the industry for decades, and he recommended York. Said it was in the top brand category, and uses a heat exchanger that is much more durable over time than some other brands. I've had friends with bad contractor experiences, but my contractor was awesome. Find a good contractor who sizes the equipment right, and your York will probably work just as well! Good luck!

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.