Consumer Reviews of York furnaces

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Date created: 2013-04-30 Name: Michele
Location: PA

Satisfaction Rating:
Review:
"Leaking Coil"
Had a York furnace and air conditioning unit installed May 2010. First summer all went well. Start of 2011 summer, air conditioning unit would freeze up and shut off. Found out there was a leak in the system. HVAC tech added coolant and back to business for the remainder of year. Start of 2012, everything's fine until came home during hottest part of summer and found water (condensation) pouring down the front of my gas furnace. Called HVAC tech and was told the coil has leak which York is known for having problems with the coil. Added more coolant to finish out summer and had new coil and new air conditioning compressor installed this month (April 2013). Was told parts covered by York under warranty but labor for repairs is on the customer. I paid $6,000 for my new system and here I am covering the labor costs for repairs to be made because of their defective parts. Finally, the housing unit to the air conditioning compressor vibrates when the system shuts off, which all my neighbors get to hear! Nice quiet unit..NOT! Very unsatisfied with this product. Should have researched more instead of taking the word of my HVAC tech that York is a good product.

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Date created: 2013-04-24 Name: Todd pierson
Location: Andover, Kansas

Satisfaction Rating:
Review:
"Your installer sucked"
My York furnace has worked flawlessly every single day I've had it, approximately 8 yrs so far. No issue at all. My utility bills are the lowest I've ever had, even though it's the largest house I've owned so far. I can’t imagine what went wrong with some of the peoples systems. I've seen reviews on here. Have a reputable installer to do the work, and you'll be very happy with York. I am in no way affiliated with York at all. In fact, I hadn't even heard of York, I don't even believe on it until I bought this house. I think there is a lot of slamming here by people with vested interests for other companies. Just my thought.

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Date created: 2013-03-12 Name: RG
Location: Sanford, NV

Satisfaction Rating:
Review:
"Horrible!"
Outdoor heating and air unit nothing but trouble and only 6 years old. New unit being installed Monday by reputable company, and yes, it will not be a York

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Date created: 2013-02-22 Name: Jill R.
Location: Louisville, CO

Satisfaction Rating:
Review:
"Warm"
After twenty one years freezing and constantly spending more money to heat my house, we have installed a York furnace. The house is warm in every room and it is so quiet. We love our new York furnace that was installed. The company that installed it and our new York air conditioning did a neat and wonderful job!

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Date created: 2013-02-22 Name: bewley

Satisfaction Rating:
Review:
"York Furnace"
Purchased in 2010 has broke down every year and is still not fixed. I have been robbed of 7,500 and no one will do anything about it. Installer will not even answer phone.

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Date created: 2013-02-22 Name: Nancy Vinson
Location: Boulder, CO

Satisfaction Rating:
Review:
"Love this furnace"
I had my old furnace replace with this new York furnace and I love it. The model I purchased was a high efficiency variable speed type recommended by the contractor. It does a much better job of keeping the house at an even temperature. It runs the fan slower much of the time, but really speeds up sometimes to distribute the heat throughout the house. Also I have seen a definite savings in my gas bills. Unit was also eligible for the tax credit and local rebates. Happy customer!!

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Date created: 2013-02-08 Name: K FORBES
Location: Tornoto,Canada

Satisfaction Rating:
Review:
"NEVER BUY A YORK"
This gas furnaces breaks down several times a winter.im so sick of waking up to a cold house NEVER BUY A YORK

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Date created: 2013-02-08 Name: Joe DeCosta
Location: New Jersey

Satisfaction Rating:
Review:
"York products are junk"
I replaced my Lennox heater with a York gy9s approximately 6 years ago. From the day I install, it has been a problem. Coldest night of the year, a vacuum valve stuck causing no heat. a year later the blower fan blew apart during a major cold front (2 degree weather for 5 straight days). Part was under warranty but York would not policy adjust the labor. I came home last night to the house at 50 degrees and vibrating. Again, York piece of crap blower blew apart! I had previously contacted York and they were the most arrogant, ignorant, non customer service company that I have ever dealt with. I'm in my 25th year of customer service so my expectation level may be high but to have York basically tell me to pound sand was over the top of crappy customer service. Now that I have to replace this part again tells me that the product is absolute junk and the "fine" folks at York won't stand behind their product. Other reviews criticize the installers but since this is a sealed unit, there is absolutely no way that it is an installer issue. Bottom line, don't piss your money away, stay away from York products.

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Date created: 2013-02-05 Name: David Mount
Location: Haliburton Ontario

Satisfaction Rating:
Review:
"worst furnace"
This furnace was installed in 2008. Every heating season we have had no heat 2-4 times. We won't go away in fear the pipes will freeze. Dealer always has an excuse. What a piece of crap. Never buy a York.

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Date created: 2013-01-26 Name: dana jones
Location: Minooka Illinois

Satisfaction Rating:
Review:
"york infinity high efficiency"
This was installed 4 years ago, several thousand dollars. It breaks down on average of 4 times a year, three times in last 6 months, now today again broke down, 14 degrees out. Do we consumers have rights when it comes to a lemon??? York never again.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.