York Affinity Furnace
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Overview of the Affinity
York's Affinity line consists of two gas furnaces offering 80% and 98% AFUE. Winner of the Consumers Digest "Best Buy" award, the 98% AFUE model is Energy Star rated and has a multi-position configuration.
Both the high-efficiency and base-line unit use a variable speed EMC blower motor for quiet, efficient operation and a modulating design that constantly adjusts heating levels for maximum comfort.
Additional components of the Affinity series include: reinforced cabinets, gasket doors, and York's Climatrak Comfort System, a feature that customizes operation to the conditions of any region. With its compact 33-inch height, the Affinity series can also fit into tight spots around the home.
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Consumer Reviews of the York Affinity
Date created: 2014-10-11
Name: A. Smith
Location: Wayne, PA
"Expensive piece of junk"
Furnace has been in service less than 2 years. This is already the second service call. This time it is going to cost us over $600.00 to fix this piece of junk. Switched from oil to natural gas to save money. Should have stayed with our old, reliable oil furnace. Do not buy this lemon!
Date created: 2014-09-18
Name: L Larsen
Location: Sandy, UT
"After 75 years, worst furnace ever"
In the six years that the furnace has been installed, I have had the contractors replace switches, mother board, gas valve, igniter, etc. Charges have reached over a thousand dollars. In my previous new home with a Trane furnace, I never had a service call. I am very disatisfied with this new York furnace/AC.
Date created: 2014-09-16
Name: Terry Herman
"York furnace dealer"
I've been a York dealer for 35 years and I install equipment the way it should be installed. I have very few problems with the equipment I install! It's too bad there are so many fly by night installers out there.
Date created: 2014-09-15
Location: Clinton Township, MI
"Utter nightmare for 7 years!"
We replaced the 50-year-old furnace because parts became unavailable. Even though it broke infrequently (every 7 years or so), we couldn't risk it. So, the York. Reviews looked good. They sold us on the air cleaning unit. From installation on, it was a nightmare. Didn't work the first month. Didn't work after that. Techs came out every week, sometimes every day. Water was pouring out of pipes into the crawlspace. Mold developed in the crawlspace (had to get encapsulation and mold removal, $10,000). Back to the furnace itself - they moved water drainage to a bizarre system where tubes run up my wall, around the ceiling, into the washing tub! And still, that didn't work either. 1. Had the board replaced, and fought York to honor that warranty. Finally they did, but total labor costs to us the first year were in the thousands. 2. Had other parts, one after another, replaced. 3. The water drainage flooded itself and rusted out everything again and again. Water leaked out of the thing all over the floor. 4. It doesn't work better than it did. It's just that we pay and pay and pay, like idiots, only because we can't find another furnace that anyone really likes. All the furnaces look like the same thing could happen, from reading reviews. Now, we have to get a new one. Furnaces are only supposed to last a few years, right? Certainly not 10 years or 15 years. It can be fixed this time - but at a cost half that of a new furnace. Why don't we all just buy a new furnace every few months? Is that what they are aiming for?
Date created: 2014-08-25
Name: SCOTT WILLIAMS
Location: ALLENTOWN, PA
Well built, quiet, made to last for years of comfort.
Date created: 2014-08-22
Location: Erie, PA
No issues, 2 years now. Very quite and efficient. Replaced a 40+ yr unit that was working fine, but killed my wallet with gas usage.
Date created: 2014-08-17
Name: R B
Location: Edmonton, AB
This furnace is extremely quiet. Noise is a large concern for myself and this furnace is quieter than my hot water tank heating water while the furnace is running the blower on low. I cannot speak on efficiency of this unit yet as we have not received our first bill.
Date created: 2014-08-12
Name: Leah Shaw
Location: British Columbia
This unit was everything that was promised; quiet, efficient. It was very carefully installed by a reputable contractor.
Date created: 2014-03-03
Name: B. Stevenson
Location: Kelowna, BC
"NEVER BUY A YORK"
I have had this piece of crap for 3 years and have had contractors replace 6 pressure switches, 1 mother board, 1 gas valve and 1 igniter. Even though I have a 10 year warranty, York does not cover "diagnostic charges", so I have paid out $800 in fees.
Date created: 2014-02-19
Name: RM Beato
Location: Rochester, NY
The York yp9c furnace is as advertised. Very quiet, very efficient. Anyone would be absolutely happy with the Affinity system. As an added bonus, the Liberties Plus Dealer gives a 10-year labor plan for free last year. I understand the same promotion is going on in this area in 2014.
Date created: 2014-01-03
Name: Roger Adkins
Location: Springfield, OH
"Dual Fuel Gas Furnace-Heat Pump"
Apparently York doesn't care who sells their equipment until you have tons of complaints about an installer. I was a victim of a terribly poor installer. The technicians installed my furnace and heat pump three times before it came close to a correct installation. It's my fault for taking low bid. Just remember that the next time you're in an elevator in a building. It was low bid! We started off at $6400. Now that I have had the system for almost three years I have out spent the original savings. Originally installed without a txv valve. Cost: $330 to find this out. At the start of the second cooling season No Cooling. Cost: $675 to repair a small copper bleed line left laying on a larger copper line inside the heat pump apparently at the manufacturing process. $325 1st visit to recharge it (couldn't find a leak), $350 on the 2nd visit (3 weeks later) to recharge and repair the leak(they wanted $500 until I complained that it should have been found the first time). Christmas eve 2013 it quit heating with outside temp at 15 degrees. $160 for the first visit to get it operational. Needed a condensation chamber on the front of the furnace that was leaking on the burners and some incorrect wiring as originally installed. $142 for the second visit to replace the cracked condensation chamber and the igniter. Parts under warranty but not the labor. That's a smidge over $1300 that I have spent on this junk so far if you're keeping track. If you still want to buy a York then I highly recommend a thorough and complete check of the hvac installer and put back a couple thousand to handle repairs that you're sure to need.. I will never purchase another York product. They didnít respond to any of my inquiries on their website either.
Date created: 2013-12-10
Name: Mr. & Mrs. Very Upset
Location: Joliet, IL
We purchased a York Affinity modulating furnace, model yp9c MP,in 2009. We have had three frustrating winters with it. Have already replaced the mother board, inducer motor and parts for gas jets. Have also paid for numerous service calls. The installer never returned our phone calls the first winter so we've been using a different furnace repair company. We've tried to email York several times, but the email pops back to us saying the address failed. I would never buy a York furnace again. What a piece of junk.
Date created: 2013-11-13
Name: Warren S.
"Excellent Product, But Installer is Key!"
We built a new home with a York system and used it with only 2 service calls over 16 years. After selling that house and building a new 4750 sq.ft. custom home, we went with a York Affinity Dual Fuel (heat pump with propane furnace) System. We have been in this home for over 7 years and are very satisfied with our York system. We have never had any trouble with it and our York dealer/installer is top-notch. The same technician installed in both homes and is a career heating and cooling technician. He is in his early 60's and only services the systems he installs, no others. What's that tell you. I say this because, I think the experience, knowledge, and reputation of the installer is of utmost importance. This has proven true with my 2 York systems over the last 23+ years. I would purchase the same Affinity series heat pump and propane furnace again. We love the extra warmth of the propane when the heat pump switches over. Our temperatures range from 100+ in the summer to below zero in the winter and the system always handles everything very well. Only using between 250 and 300 gallons of propane per year which includes the kitchen use. The electric side of things tops out at about $300/month in summer ac months. Less other times of the year. Very good for a 4750 sq.ft. house with 2 full kitchens and two electric 50 gallon hot water heaters. I hope this information is helpful.
Date created: 2013-02-05
Name: David Mount
Location: Haliburton Ontario
This furnace was installed in 2008. Every heating season we have had no heat 2-4 times. We won't go away in fear the pipes will freeze. Dealer always has an excuse. What a piece of crap. Never buy a York.
Date created: 2013-01-25
Name: D. Jazz
Location: Fayetteville, NC
Had this unit installed in April 2008. After reading all these reviews, there seems to be more problems with units from that year. We have had problems with the relay to the thermostat. Had it replaced, had problems with the blower motor, replaced, now it is not working again !!! Hvac repair says it is either the blower motor again or the circuit board, however because they work as a continual entity, both need to be replaced and they are going to trouble shoot it and see if it is just one or the other or both. This unit together with the a/c and all duct work was close to 12g. It has been 4 days and parts are ordered, however Supplier had none available and none could find the circuit board and are waiting part . I was told they went to the manufacturer to have one sent. Bad news to me...none available? Why? Is it a part that is has so frequently needing replacement that there is none available. Why wouldn't anyone have these parts?? The unit is less than 5 years old. and I shouldn't have to pay labor all the time. What happened to companies standing by their products??. Is this York so crappily made that they keep having problems? And for the money that was paid for it, there shouldn't be such problems ... at 90 / hr for tech labor... it is all a ripoff. After this bill I will have paid an extra 1300.00 for all the repairs to it !! what a load of Junk is that? I promise this - never again a york.
Date created: 2012-12-04
I have had Bryant, Lennox, Rheem furnaces in the past in different houses and everyone of these brands had to have service repair work done at some point. I have now owned a York yp9c modulating gas furnace for about 2 years and had a drain pan replaced under warranty that took 15 minutes for the service guy to replace which was free. Look at every brand and you will find issues if you want to but this York modulating furnace is just awesome. Evenly heats the home and I never know that is is running. Most of the problems that I see with all the new technology furnaces that are out there now is install error. Lots of clueless hacks out there installing. Buying a labor warranty for any of the new furnaces or a/c out there is wise. If the dealer doesn't offer any just run! There is a good reason why they won't offer a labor plan.
Date created: 2012-10-12
Name: Mary Galbally
"Model yp8co80c16mp11 - broke after 2.5 yrs. -lemon"
York owned by Johnson Controls. Heater broke after 2.5 heating seasons. York Will not admit the heater is a lemon and do the right thing - fix it. Central Air conditioner broke after 2 winters. Paid $6100 for both in July2009. Was hoping they would last at least 3 years. Bunch of corporate crooks.
Date created: 2012-06-12
Name: brian behrends
"Best furnace out there"
I have installed over 1 million dollars of york equipment each year for the last 3 years. To this date I have only 2 warranty claims and they were on start up! To all you out there having problems with your york equipment 90% of warranty claims are install related!!!!!
Date created: 2011-12-13
Years owned: 1
I put this furnace in my rental property, based on the high efficiency and promise that the modulating technology would help heat the house (in two units) evenly. It has done that brilliantly. The cold spots upstairs have been massively reduced, the first winter bill has been far less than last year, and it is also by far the quietest furnace I have ever seen. One of these is going in my primary residence next year.
Date created: 2011-11-28
Name: Mark C.
Location: Lima, OH
Chose this unit over Trane and Lennox based on dealer recommendation, works great and we saved a bunch on gas last winter.
Date created: 2011-11-11
Name: D. James
Location: Vancouver, Washington
Years owned: 2
"Best furnace I have ever owned in 50 years"
I have never been more comfortable. This York furnace runs longer and slower eliminating any airflow noise, drafts and has greatly reduced my utility bills being 97% efficient. Apparently, the furnace matches its capacity to heat loss of the house. All I know is I have never been more comfortable and the unit has operated over 2 years without a flaw.
Date created: 2011-11-01
Name: Matt Baginski
Location: Philadelphia, PA
Years owned: 2
"Never worked from day one"
Bought this YP9C120D20MP11 heater in 2009 and had it serviced 7+ times for the same problem. The unit would blow out cold air for hours and never shut off. My dealer tried to fix this heater 7+ times with no success and he never got any help from York. When I called York direct all I got was a rude answer from there service manager Bill March. One time he laugh at me on the phone. I am very disappointed that they think this is a funny matter. My family will never but another York product again.
Date created: 2011-10-27
Location: New Lenox, IL
Most of the complaints are caused by poor installation and not product quality. Excessive noise, having to remove screws to access a filter or being charged $400 for a furnace that is available with a 10 year parts warranty are all examples. Most contractors make their job as easy as possible so they don't offer extended warranties which in the case of York is a factory warranty. I suggest you ask questions about the contractors professionalism in effect insurance, training and technical experience. Stay away from the one man business. We are very happy with York products as we have been using Affinity for years and will put them against any other unit. If you want to pay for a name then maybe Trane is for you.
Date created: 2011-10-24
Name: Vickie Williams
Location: eastpointe, MI
Years owned: 6
"York 80% Efficiency Single Space Combination 2.5 Rooftop Heat/cool System"
Within the 6 years we have owned this York d1np036n05606 unit it has been serviced 4 times. The parts always seemed to break down after the warranty expired so that meant we had to buy them again or pay a good price to have the unit repaired. When we purchased the York; we were told that all we needed to do every 3 months was to remove the filter. The so called easy way was not true it was just a lie. In order to replace the filter we must take a panel of the machine the furnace requiring us to remove multiple screws. Plus we found out there is another filter we must replace at the same time which is at another location and it also requires removing additional panels. We live in a cold freezing winter state and really do not want to be changing filters during that type of weather! We bought York unit because it was supposed to be a number one brand on the market and to me it should be listed at the bottom of the list. I would never buy a York furnace again!
Date created: 2011-04-20
Name: Joe Anderson
Location: Tukwila, Wa
Years owned: 1
This is by far the best furnace that I have ever had. I use a Bear Media MERV 13 filter in the unit and I use a 1" filter on the return air. This unit heats my home perfectly and the air quality with the two filters I use is outstanding. I purchase the Bear Media MERV 13 filters from Amazon for $56 for a 2 filter pack, and I puchase the roll of 1" filter from Grainger for $120 (which will last me at least 3 years per roll). I cut my return filters from the roll and replace them once a month.
Date created: 2011-03-21
Name: Mark G.
Location: Manhattan, KS
"York is good by me."
I have a York Affinity two stage gas furnace and central air conditioner that was installed in 2006. To date, it has been totally problem free. I have both units serviced once a year. Most of the bad mouthing of York products seems to come from ignorant home owners who don't realize these new high efficiency furnaces need regular maintenance and no brand will be as reliable and maintenance free as models built 30 years ago. If you want high efficiency, you will pay for it, both in new cost of aquisition as well as maintenance and a shorter service life. Such is progress.
Date created: 2011-03-07
Name: D. Mellor
Location: Toronto, Canada
"Very Expensive Piece of Junk"
York Affinity Furnace top of the line and everything is breaking on it from 5 Pressure Values so far seems every 4-6 months it goes, new Mother Board because its so high tech it can't figure out how to run properly and now a new blower motor. do not buy this furnace
Date created: 2010-08-05
Name: D. John
"Installed Correctly = works great!"
York Affinity Furnace - 97.5% efficient! Awesome. It is so quiet and even. I talked to a friend who has been a lead technician in the industry for decades, and he recommended York. Said it was in the top brand category, and uses a heat exchanger that is much more durable over time than some other brands. I've had friends with bad contractor experiences, but my contractor was awesome. Find a good contractor who sizes the equipment right, and your York will probably work just as well! Good luck!
Date created: 2010-02-27
Years owned: 2
I have installed and repaired all brands. They all have issues. My new York yp9c100 is a 98%er. also installed complete a/c unit. Two years gone but not one problem. We sometimes blame the equipment, but in fact, some contractors have not a clue on proper installation practices. In addition, to troubleshoot a poor installation is hard. My advice, (30 years as a contractor-retired) is do not go with lowest price. You have to live with this system for many years. Ask other people about your so-called expert contractor. Not the ones he gives you. If no one in your area knows him, thereís a reason for that.
Date created: 2010-01-20
Name: R Lavoie
Years owned: 1
"Would not recommend"
Had 98% effic. Affinity furnace and A/C installed in Aug 2009. Within 2 weeks, had to come back and repair A/C unit not welded properly, leaked all freon out. Late October, had to return and repair furnace. No heat, would not turn on. Now, it would not turn on, had no heat to wake up to. Service tech came after 1pm in the afternoon, repaired the problem and then adjusted the modulator valve or something so that the whole burner would not go on when not needed. So to date, I have used more gas this year than I did last year with a 15 year old furnace. The tech also noticed another problem and has ordered parts.. not very happy after spending $9000.00 Would not recommend.
Date created: 2009-12-15
Name: I. Ben Screwed.
Years owned: 2
"@ years old and problems contiue"
I bought a high efficiency Affinity. In 1.5 years, we have replaced the inducer motor, pressure sensor, reconfigured vent pipes, replaced mother board and it still fails to work as needed. Have had service out numerous times for $1000 in cost. Will try to replace under lemon law.
Date created: 2009-11-25
Name: J Litwin
Recently had a York yp9 variable speed modulating gas 98% eff furnace installed in my house I can barely hear the furnace running. I have read some of the complaints about others it could be the company that had installed it. These guys were very proffesional clean up after themselves. Someone wrote about the radiator thing that would be your coil which provides your ac in the summer warm air running accross does cause condensation and needs to be clean but I read its like that for all manufacturers. My neighbor is very envious of what I have and may want one of his own now.
Date created: 2009-03-14
Name: Steve S.
Location: San Carlos, CA
Years owned: 1
Last month I had a York (now owned by Johnson Controls) Affinity variable speed furnace installed and it has been a great furnace thus far. The 95-97% efficiency is tremendous and it is far superior to the Rheem it replaced. The variable speed blower/modulating fan allows the heat to be distributed evenly and relatively quietly as the fan is not overworked. The furnace is very quiet, although in the morning when it first goes on after having the thermostat turned to 60 degrees in the night, it is audible, but only for a couple of minutes as the fan is on high. After the temperature set is reached, it is on cruise control, in effect, and is hardly audible as it continually maintains the desired level. The venting is interesting as the carbon monoxide is vented through pvc pipe which is under the house and then discharged through a hole in the wall, while the water is discharged via a small sump pump into the garage sink. The furnace is fine and the noise level is extremely low. The efficiency qualifies for tax credits and it is the best furnace we have owned.
Date created: 2009-03-05
Location: Chicago, IL
Years owned: 2
"Do Not Buy York Affinity"
I purchased a York Affinity 2-stage furnace from an authorized York dealer in Skokie, il. The unit has never functioned properly. It shuts itself down before bringing my home to temperature. My dealer made more than a dozen trips to my home and never fixed the problems... although he always charged me for the privilege. In 2 years, I have been charged over $1000 in service fees, and my furnace still does not work. After writing a letter to the Better Business Bureau, I received a call from York's midwest sales manager. He agreed the furnace was a lemon and has agreed to replace it, although with a lesser model that doesn't even show up in York's full line furnace brochure. The dealer, however, says he will charge me another $1000 to install it. I am beyond being aggravated with these incompetent rip-off artists. I am contacting an attorney.
Date created: 2008-06-26
Name: Ontario homeowner
Location: Ontario, Canada
Years owned: 2
I purchased a York Affinity. It is reliable but extremely loud. I ended up having it permanently set to never go into the second stage because it would wake us up at night. Unless you have very large house, I wouldn't recommend it.
Other Affinity Reviews
Generally, the Affinity series is regarded as a high quality product across the web. Hvac-for-beginners.com gives the product line its highest rating for efficiency, comfort, and solid warranty. Gasfuranceguide.com also notes the product's attractive design, quiet operation, and efficiency.
A consumer thread on hvac-talk.com carries more mixed reviews of the product. A handful of people express frustration with their Affinity furnaces. Multiple malfunctions, including odd noises and loud vibrations were among the complaints. Poor customer service with York service contractors also added to the list of issues.
Others on the thread report no problems with Affinity line and site poor contractors as the potential source of system issues.
York Affinity Model Numbers
The Affinity is available in different models which vary in efficiency and capacity.
|Model Number||AFUE||BTUs per Hour|
The Affinity series carries a 10-year limited parts and lifetime heat exchanger warranty. The product must be registered online within 90 days of installation. Failure to register within the allotted time frame results in a 5-year parts warranty.
Both models also carry the Good Housekeeping Seal, which guarantees product replacement or refund if the product is found defective within 2 years.