Consumer Reviews of WEIL-MCLAIN furnaces

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Date created: 2011-03-14 Name: Always Cold
Location: Central Massachusetts

Satisfaction Rating:
Review:
"Avoid Weil-McLain"
Installed Ultra Series 3. Boiler is junk. Has never worked right. Cold water, cold house. Repeated service calls, rebuilds and poor customer service by Weil McLain. Learn from our misfortune. Avoid Weil-McLain.

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Date created: 2009-12-29 Name: P O'Dowd
Years owned: 12

Satisfaction Rating:
Review:
"Weil-McLain not reliable; lock outs persist"
This gv-7 high efficiency furnace has had lock out problems from the start. The control module ($250) has been replaced three times without change. Ironically, it performs worst in cold weather - locking out multiple times in a now cold house. I found that using basement air as the intake air (it's supposed to be a sealed outside air intake only but if the air is cold it doesn't work). I virtually eliminated the lockouts. I have a co-meter near the unit which registers zero (as expected). You would think a furnace manufacturer would design a unit that works in the cold weather...duh. Never again Weil-McLain.

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Date created: 2009-12-16 Name: Ernest Mallett
Years owned: 1

Satisfaction Rating:
Review:
"Owner"
This is my second propane Ultra Weil-Mclain furnace. I experience high temp lock down too often. The furnace is not dependable. Please advise. I have contacted my local rep for your company and waiting for a return call.

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Date created: 2009-12-15 Name: Dermot Burke
Years owned: 2

Satisfaction Rating:
Review:
"old one better"
I replaced my 30-year old unit for a new Weil-McLain. We had it for two years and it has broken down 9 times. That's right 9 times, a piece of junk. Do not buy from this company.

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Date created: 2009-02-25 Name: Vance Fritz
Location: Thornton, Pennsylvania
Years owned: 11

Satisfaction Rating:
Review:
"never buy a weil-mcclain boiler"
I purchased brand new 468 model in 1997. It cracked in lower section in 3yrs. Area rep said they will replace it, it was a defect. Year 2000 they had a boiler delivered, I had to pay a plumber for all costs to install boiler. Jan. 2009, 8yrs later new boiler cracks again in front r/s section behind door hinge, I called my oil co. technician out to service and check it out, he said it was a factory defect. He said he had another one crack in the same area about a month ago. So they contacted Weil-Mcclain rep and he said that they will just replace front section. So I called Weil-Mcclain attn: Ed Saunders, Bill Price=mgr,@mid-atlantic area they did not want to accomodate me in any way at all. They asked me for the cp serial no. and they checked it out and then told me that the boiler was a 1995 unit. So in year 2000 when they replaced it they put in a older model than I originally purchased in 1997??? So in year 2000 they screwed me then and now they want me to go and purchase a new Weil-Mcclain unit at my expense and pay a plumber to take out the cracked unit and reinstall new unit, if they give me a new one from 2008?? Or will they give me another 5 year old unit??? And then they will take back and analyse it and pro-rate it. I repeat they will pro-rate it. hmm- mm, let me see, 2-cracked units. Should I try another unit, sooner or later a squirrel finds a nut.

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Date created: 2009-02-17 Name: Bob Kloiber
Location: Tolland, CT
Years owned: 12

Satisfaction Rating:
Review:
"Weil-McClain Gold series oil furnace"
Furnace started to leak water after 12 years. Compartment seals gave out. I now have to replace. I went to the website and could not find out what the warranty was. They should have a contact number to call. No help. Poor website and one would think this furnace would last longer than 12 years. Model# p-wtgo-3 Serial # 2 cp 3174024

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Date created: 2008-11-14 Name: Marjorie Bavaro
Location: Massachusetts
Years owned: 8

Satisfaction Rating:
Review:
"Nightmare"
A WEIL-McClain furnace was installed in my house 8 years ago when I moved in. It ran fine the first two or three years. After that all I've had is problems. For the past 5 years I have had to call repair people out about 6 or 7 times every winter and while they can get it going they usually cant't figure out why it stopped working. I've had to have numerous parts replaced on it especially the roll out switch which has been replace three times already. I've dumped a couple thousand into it just to keep it working and no surprise it just gave out again yesterday. Unless I want to go through this nightmare every winter I have no choice but to buy a new furnace. I will never buy anything from this company again. Is there any company out there makes a reliable furnace? One that doesn't just stop working for no reason?

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Date created: 2008-02-11 Name: Vince Rizzo
Location: Scranton, PA
Years owned: 15

Satisfaction Rating:
Review:
The Furnace worked well for the first 6 years but then began to fail. I agree with others that the electronic controls seem to be the problem. We have replaced the Honeywell unit twice. But here is the problem, for the past three years the furnace cuts out at night and doesnot fire. We have spent over $16,000 with local contractors and W-M reps on the case and it has not been resolved.

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