Consumer Reviews of WEIL-MCLAIN furnaces

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Date created: 2012-03-05 Name: Mike Gray
Location: Washington Court House OH

Satisfaction Rating:
Review:
"MOST boiler problems are installation, NOT the boiler!!"
I install boilers for a living, mostly Weil McClain and Burnham. I work on the rest. I have found that nearly all of the problems I read about on these review sites are installation / service related. The boiler manufacturer gets blamed when the installer or servicer is generally at fault. NO product will work properly if it is not INSTALLED CORRECTLY or is not serviced by someone who truly knows what they are doing!!!

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Date created: 2011-07-11 Name: lee
Location: ct
Years owned: 3

Satisfaction Rating:
Review:
"WTGO"
I bought a new 3 piece weil mclain in 2009. it works fine so far but the noice is very troublesome. They claim it was one the quietest in the class but it is th eopposite. It is louder than my old 45 year old by two folds. Does anyone know why that is? Is it because it runs on high pressure pump? Read reviews before you invest.

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Date created: 2011-04-26 Location: Mountain Top, PA

Satisfaction Rating:
Review:
"My Weil- Mclean Furnace"
I like my furnace. I have not had any major issues with it. The home I purchased two years ago had the furnace in for eight years. I have had to repair the igniter a month or so ago but that is a simple fix. I like it because it seems to be well made. This furnace has been working for about 10 years now. The prior homeowner has not had to replace anything.

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Date created: 2011-03-14 Name: Always Cold
Location: Central Massachusetts

Satisfaction Rating:
Review:
"Avoid Weil-McLain"
Installed Ultra Series 3. Boiler is junk. Has never worked right. Cold water, cold house. Repeated service calls, rebuilds and poor customer service by Weil McLain. Learn from our misfortune. Avoid Weil-McLain.

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Date created: 2010-11-21 Name: D. Andres
Location: Ohio

Satisfaction Rating:
Review:
"bad control module"
this unit is 2 years old. No heat and no hot water today. Have to wait until tomorrow to get the part and hopefully get it fixed. Also, I have tepid water in the summer and blazing hot water in the winter even though the water heater with it has a control for temperature.

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Date created: 2009-12-29 Name: P O'Dowd
Years owned: 12

Satisfaction Rating:
Review:
"Weil-McLain not reliable; lock outs persist"
This gv-7 high efficiency furnace has had lock out problems from the start. The control module ($250) has been replaced three times without change. Ironically, it performs worst in cold weather - locking out multiple times in a now cold house. I found that using basement air as the intake air (it's supposed to be a sealed outside air intake only but if the air is cold it doesn't work). I virtually eliminated the lockouts. I have a co-meter near the unit which registers zero (as expected). You would think a furnace manufacturer would design a unit that works in the cold weather...duh. Never again Weil-McLain.

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Date created: 2009-12-16 Name: Ernest Mallett
Years owned: 1

Satisfaction Rating:
Review:
"Owner"
This is my second propane Ultra Weil-Mclain furnace. I experience high temp lock down too often. The furnace is not dependable. Please advise. I have contacted my local rep for your company and waiting for a return call.

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Date created: 2009-12-15 Name: Dermot Burke
Years owned: 2

Satisfaction Rating:
Review:
"old one better"
I replaced my 30-year old unit for a new Weil-McLain. We had it for two years and it has broken down 9 times. That's right 9 times, a piece of junk. Do not buy from this company.

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Date created: 2009-03-25 Name: WEIL-MCLAIN
Years owned: 30

Satisfaction Rating:
Review:
"Weil-McLain"
I bought a house four years ago with a 30 year old wm boiler in it. I was worried that I'll have to replace it soon after I move in. But it is still working like a champ. I am now preparing to replace my burnham unit with a wm in my other unit but something in the reviews here is concerning me. Based on the reviews here it appears that most of the older wm units are running well with minimal complains where as the newer units have a lot of complains. Now I have to think hard before I go with wm because of what I read here!

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Date created: 2009-02-25 Name: Vance Fritz
Location: Thornton, Pennsylvania
Years owned: 11

Satisfaction Rating:
Review:
"never buy a weil-mcclain boiler"
I purchased brand new 468 model in 1997. It cracked in lower section in 3yrs. Area rep said they will replace it, it was a defect. Year 2000 they had a boiler delivered, I had to pay a plumber for all costs to install boiler. Jan. 2009, 8yrs later new boiler cracks again in front r/s section behind door hinge, I called my oil co. technician out to service and check it out, he said it was a factory defect. He said he had another one crack in the same area about a month ago. So they contacted Weil-Mcclain rep and he said that they will just replace front section. So I called Weil-Mcclain attn: Ed Saunders, Bill Price=mgr,@mid-atlantic area they did not want to accomodate me in any way at all. They asked me for the cp serial no. and they checked it out and then told me that the boiler was a 1995 unit. So in year 2000 when they replaced it they put in a older model than I originally purchased in 1997??? So in year 2000 they screwed me then and now they want me to go and purchase a new Weil-Mcclain unit at my expense and pay a plumber to take out the cracked unit and reinstall new unit, if they give me a new one from 2008?? Or will they give me another 5 year old unit??? And then they will take back and analyse it and pro-rate it. I repeat they will pro-rate it. hmm- mm, let me see, 2-cracked units. Should I try another unit, sooner or later a squirrel finds a nut.

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