Consumer Reviews of UTICA BOILERS furnaces

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Date created: 2012-04-03 Name: Robert P Breen
Location: Falmouth Ma
Years owned: 4

Satisfaction Rating:
Review:
"Enginering defect on Utica UB90 200 gas boilers"
I purchased a ub90 125-200 Gas Utica Boiler in early 2008. it has been a constant problem from day one. Utica or ERC International should have the good business practice (or guts) to admit and correct the mistake. I would be glad to share my complete story and details with anyone.

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Date created: 2012-02-29 Name: Diane Paul
Location: cohoes,ny
Years owned: 3

Satisfaction Rating:
Review:
"UB90-100 Series"
This is the worst product and company to ever Dealt with. They want us to pay $1,500.00 to ship there defected product back to them to examine when we have a 15 year warranty. They should be coming to us and taking care of this product. I'm telling everyone whose thinking about dealing with this company don't they are very Rude and Do Not care about you they just want to make more money off of you. They don't Honor there Warranty!! I am taking every action I can against them!!!

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Date created: 2011-01-12 Name: Paul Geenen
Location: Milwaukee, WI

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Review:
"Failed Venting System"
I put in two Utica boiler gas fired furnaces in my rental. The vent system failed on both, with the 3 yr unit failing first, and now the 7 yr old unit failing 1/11/11. The repair man grumbled that the vent system was designed to save heat, closing when the furnace was off, but they often fail. In the 3 yr unit, I had a $300 repair bill. In the 7 yr old unit, it failed to open and the furnace over heated. The attempt by the repair man failed and my tenant is still without heat. It looks like we need a new part to solve the problem.

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Date created: 2010-07-18 Name: C. R. Willis

Satisfaction Rating:
Review:
"Third Boiler in 5 years"
I moved into a newly constructed home in March 2005. The home is equipped with a Utica 90-200 boiler. In the 5+ years I have lived in the house, I have had more service calls on this boiler than all other heating systems combined over the last 43 years. The original boiler failed with a bad igniter. Then it leaked. It was replaced in November 2007 with an entirely new unit that leaked upon startup. Next, the igniter on this second boiler failed and the service company was unable to locate a replacement. It was Good Friday. We were having eight for dinner on Easter Sunday and we had no heat and no hot water. Subsequently, this second boiler failed in June 2010 in the same manner as the first. Three boilers in less than 6 years! I expect the third boiler will fail in 2013.

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Date created: 2010-01-08 Name: Sue
Years owned: 7

Satisfaction Rating:
Review:
"Utica Boiler"
Ignitor tanked after less than 7 years. Told I had to contact a plumbing contractor for a new part. Have spent a week waiting for it. No one calls back. Every time I call the plumbing contractor, he tries to convince me to buy a new boiler. Who replaces a boiler after 7 years? What a piece of crap. I would never buy another Utica Boiler.

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Date created: 2009-12-02 Name: C. Romaine
Years owned: 7

Satisfaction Rating:
Review:
"Twice bitten with Utica Boilers"
Replaced the old furnace with a utica steam boiler in 2002 only to have a defect crack in the cast iron. Utica paid to replace boiler in 2005, but not labor. In Oct 2009, same problem with the replacement boiler, crack in cast iron. I have documented pictures of both right through. Would not have another utica boiler installed. If there is a class action suit against the company, I would like to join it!

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Date created: 2009-07-16 Name: George White
Years owned: 7

Satisfaction Rating:
Review:
"3 Utica Steam Boilers Within 7 Years"
This is our experience with the Utica Starfire iii Oil-Fired Steam Boiler. The original installation was in October, 2002. The system worked well until November 2005, when it developed a serious leak and had to be replaced under the warranty. This replacement block again worked well until this past spring (2009)when it also developed a serious leak, and again has to be replaced under the warranty – although it’s not too reassuring that the warranty has only 3 years remaining. Although the blocks have been provided under the warranty, the labor has been a major expense. The original cost in 2002 was $5,750.00. The next installation in 2005 was $1800.00, but a service contract with the oil company paid for half. The third installation cost $2,575.00.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.