Consumer Reviews of TRANE furnaces

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Date created: 2010-11-02 Name: Craig Anthony
Location: Columbus, OH

Satisfaction Rating:
Review:
"Stopped the Trane Pain"
Recently replaced our less than 10-year old Trane furnace with a new York furnace per the contractor's recommendation. Had many expensive service calls and repair bills with the old furnace, not sure what model it was. It was also very noisy and in-efficient. Agree with others that it's not hard to stop a Trane, ours stopped frequently and expensively! Reading other posts I don't think it was installation related, new furnace has worked with no problems.

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Date created: 2010-11-01 Name: Matthew Thomas
Location: Champagne, IL

Satisfaction Rating:
Review:
"Good 15+ Years Ago... Now, seems like junk."
I too, had a Trane many years ago, and the product was very good. However, the more recent products coming out are not good. People rant and rave about good products that they have had for 20 years. They are correct - their 20 year old Trane products are great. The problem is, the NEWER Trane products coming out are complete garbage. I believe Trane has outsourced their product and tried to replace parts with cheap foreign parts that are not trustworthy. They have found "cheaper" components elsewhere and have now chosen to use these in their manufacturing process. It is unfortunate, as they WERE a great brand, however now, they have managed to sell people on a GLORIOUS name - which no longer applies. Unfortunately, they have done what many other companies have done - ride on a good name and a good history. It is unfortunate, as I'm sure the Trane family is turning in their graves to see what has become of their familiy's ORIGINAL dedication to high quality and prestige. While I cannot personally speak about American Standard, be CAUTIOUS as the American Standard product is the same thing. Both products are assembled on the same manufacturing line and are the identical product.

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Date created: 2010-08-14 Name: Terry
Location: mn.

Satisfaction Rating:
Review:
""Got Taken"
Got screwed over!

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Date created: 2010-07-10 Name: Denny J.
Years owned: 1

Satisfaction Rating:
Review:
"Don't Bother Buying Trane"
Just had a Trane xv95 and 16I a/c installed this winter. All these comments blaming the installers are a joke. I had what is considered the best company with a 20 yr reputation install this, and it's just giving me a lot of trouble. Yes, the installers don't know what they are doing, but shouldn't Trane be overseeing who is installing their products? So far, I had a rumbling and rattling that was really loud. They were out 3 times, insulating the cheap door on the furnace. Guess what, after all that I took off the door and started it up to find the gas pipe was installed so close to the cabinet it was making the rattling noise. Now that summer is here, I had the temp set at 71 and the best it would do is 74 degrees. The company says it's because of my venting in the attic needing more insulation. What a joke, I asked them 3 times before I bought this about changing the vent system in the attic, and if it was adequate or needed more insulation and was told no. The thermometer outside the house was mounted under the soffit on the west side of the house and is off by 10 degrees. They told me it's because it's mounted on the west side of the house. I could have told them that, why didn't they put it on the north side then? It's like the 3 Stooges are operating Trane and the furnace company. Try and call Trane customer service. Wow! They don't have any phone you can call. Good way to say, they don't have complaints. As for fuel efficiency, so far this summer this new 16I a/c is using more electric than last year at the same time. So much for spending 8grand on fuel efficiency and a new high end furnace. The installer has a 100% guarantee, and I think I might take them up on it. If this wasn't so aggravating, it would be funny. Save yourself a lot of trouble and get anything but Trane.

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Date created: 2010-06-28 Name: Jo
Years owned: 12

Satisfaction Rating:
Review:
"Trane missed the Train!"
Xe90 is poorly designed! The computer board is not encased. It's mounted below the condensate lines and in front of the blower. Therefore, if there is any condensation, a discharge line backs up or a-coil drips at all. The water hits the blower and fries the board. How about 4 of them in the past 5 years! Not to say the electronic ignition went out as well. The design is poor! I have a 2 ton air conditioner which can not keep up to a 1200 sq foot house! Never buy a Trane again!

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Date created: 2010-06-25 Name: E. Alber
Years owned: 2

Satisfaction Rating:
Review:
"Helping a neigbor, not a good idea"
Not only do we air condition the house but we air condition the garage! Our energy savings unit cost us way over what our 12 year old unit did. The warranty is worth nothing. The installer, Mike Hammer from Martinez has walked away and will no longer service our unit. It continues to freeze up when turned on. We took his advice when selling us the new system and went up a size and now it is too big for the house. He, of course wants to blame it on the duct system. The last unit the "right size" worked for 12 years. We are stuck with a $7,000.00 unit that doesn't work and he will not make it good. We used Mike because he promised good service because he lived in our neighborhood. Never again.

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Date created: 2010-06-22 Name: Chris
Years owned: 3

Satisfaction Rating:
Review:
"DO NOT buy a Trane system!"
Our builder used Tranes in all our houses in our neighborhood and we are all having the same problems over and over. Problems with the ac and furnace. Trane sent a part and two days later broke again. Has nothing to do with maintenance or repairmen. We have all used different people and had the same problem. We've started having problems with it in the first year. We had a Goodman and American Standard. They had no problems. We have had nonestop problems with the circuit board and transformers. Do not buy a Trane.

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Date created: 2010-06-17 Name: Inge Shmidt

Satisfaction Rating:
Review:
"NOT AGREE WITH ALLEN COLVIN"
I do not agree with Allen Colvin, dated 03/30/2010. It is Trane's job to assure their installers are qualified. How those problems are related with duct system are also questionable.

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Date created: 2010-06-03 Name: Tjay Baylor
Years owned: 5

Satisfaction Rating:
Review:
"Trane Heat Junk(PUMP)"
I built a new house from the ground in 2004. The builder installed a Trane heat pump. I was happy because it was to be so great. In the winter, the heat is not really hot just lukewarm. The blower and compressor on the a/c unit went over the weekend. I had a repair tech out who wanted to charge $3,000 to install a new one. It is not in the budget so I'm currently seeking alternatives to getting another one installed. When you build new, you expect the essentials in the home to last longer than 5 years. From looking here on the board, it appears as if this happens quite often with Trane Heat Junk(PUMP).

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Date created: 2010-04-24 Name: P.
Years owned: 2

Satisfaction Rating:
Review:
"Trane XR80 is Crap"
After two years in service, the circuit board and transformer failed on my Trane xr80 and thus needed to be replaced. Although under warranty, it still cost me $350 of labor and warranty service fees from an authorized Trane dealer (highway robbery at its best). My other unit is a Carrier--it's been in service for 13 years--with no major service required. The TRANE XR80 is a piece of crap!

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