Consumer Reviews of TRANE furnaces
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Location: Ontario, Canada
Years owned: 1
Satisfaction Rating:
Review:
"Never buy a TRANE furnace again"
Trane xv95 control board and ignition broke after 13 months. It costs me almost 500$ in labor because only parts are covered and if Trane breaks 10 times you will pay the labor every time. Very bad deal, very bad product, it took 3 days to have it repaired. Trane does not a phone where you can call only email. This is a company with bad products which relies only on the fame of the past. The components and the service is the worst in the industry. The answer I have got by email is to pay more money to have labor covered. This company will go into the grave of low quality products where all American industry is lately. Maybe Obama and Bernanke will bail them out too like gm, aig and other icons of the past which became a living shame of the former American brands and quality.
Location: Ottaw, ON
Years owned: 6
Satisfaction Rating:
Review:
"Faulty Furnace"
I bought my Trane High Efficiency Furnace in November 2005 (sorry I do not have the model #). We had serious problems from the get-go. We had no heat the first day after the installation, another technician came back the next day and still no heat, a third technician came and again no heat. We waited a week before they finally got the furnace to work....this all happening in the dead of winter. Then fast forward 5 years and bit later (Apr 2011) we had our annual maintenance and to our surprise we were told that there was a crack in the Heat Exchange and it would cost $700+ to repair. I was furious since I had an annual inspection every year and then to be told just after the warranty had expired about the repair. I only end up paying half of the repair cost. I was very upset when I learned that the Trane furnaces that were model years 5-6 years had defective Heat Exchanges and that the company had to repair a lot of them. I just turned on my furnace for the first time since the repair of the Heat Exchange last April and sure enough I only had cold air blowing from the register. It turns out I needed a high limit switch as the furnace was overheating and the cost again is about $350. Very disappointed with this Trane furnace product.
Location: Kent, WA
Years owned: 2
Satisfaction Rating:
Review:
"XV95 Unreliable"
Our unit Trane TDH2B080A9V3VA has proven to be very unreliable and I am glad we live where the temperatures does not get below freezing very often. I would consider this unit unsafe as our unit has not lasted through the winter without the furnace failing. There is no fail-safe operational setting or by-pass mode to ensure heat is supplied during freezing conditions. This unit is on its fourth circuit board ($165.00/board) and second wire bundle.
Location: Corunna, MI
Years owned: 2
Satisfaction Rating:
Review:
"Stopped working only 2 years old!"
Bought a Trane furnace to replace our 25 year old Lennox. Never had any problems with the Lennox but wanted higher efficiency and did not want it to break down and be stuck out in the cold. Well, here we are 2 years later and the Trane has stopped working. Repairman coming out Monday so we are without heat for 4 days! I wish I would have went with another Lennox. I can't afford hundreds of dollars in repairs on a 2 year old furnace. That is why I bought a new furnace. This is ridiculous!
Years owned: 8
Satisfaction Rating:
Review:
"Duped Customer"
I like this product as it met with out idea of an economical heating system that qualified for the rebate program. What I dislike about this product 8 years into ownership is discovering that Trane's use of a sub quality furnace motor, that was recalled by them and replaced in later models, now as a faithful customer it will now cost me at least 1040.00 to replace this faulty motor.
Location: Penfield, New York
Years owned: 2
Satisfaction Rating:
Review:
"Trane Insane - who would do this?"
Trane furnaces require a lot of PLUMBING. They are NOT quiet, sounds to the neighbors like a jet plane landing when it kicks off, I have to admit, it is very loud outside the house. They plumbed the furnace to dump all the excess water into my floating slab basement. I kept complaining because of the moisture and mold that I believed was a result of pumping water into my foundation. They said this is normal. HELLO? The insulation on my basement walls got so soaked they rotted and fell off the walls. My floor joists swelled and caused my wood floor to crack, and even the supporting wall in my living room developed a 1/4" crack. My new boyfriend took one look around, and we attached a cheap garden hose to the furnace to siphon off the water that was being poured into my slab to the sump pump (which never ran until now) and a dehumidifier which in 2 days time sucked out 4 gallons of water in the area. The ceiling and wall came back together, and the wood floors are almost all together again. My family room rug doesn't "squish" any more when you walk on it, but it's too late, the pad under neath is all rotted, and everything has to be replaced. And installers say this is NORMAL, and the problem is my house wasn't built properly to handle the excess water. Kumquats. I'm looking for enough people to make a class action suit against TRANE and their installers. Don't buy this furnace!!! It will wreck your whole house!!!!
Location: Washington State
Satisfaction Rating:
Review:
"DEFECTIVE PART"
Thought it was supposed to be a good brand, then it stopped working after....maybe 4 years or less. I needed the circuit board replaced to the tune of about $200. If this was a quality product, the board should not have burnt out. I feel the part is defective, and saw the new part was not the same as the installed one, which leads me to believe they realized the first board was a clunker. I think there should be a class action lawsuit over this and not a gazallion links about how to fix it and make it start again yourself. I contacted Trane, and they said, of course, it's not a defective part. When I mentioned class action law suit, I never heard from them again.
Location: cle elum wash.
Years owned: 4
Satisfaction Rating:
Review:
"owner"
I called train about my furnace, it went out 3 times in 4 years < 4 year old furnace> I called in jan. and they said they would get back to me 5 days. It took 5 months for someone to called to say they couldn't do anythind.
Location: Michigan
Years owned: 15
Satisfaction Rating:
Review:
"XL 80"
I had this unit installed 15 years ago and have spent $1,500 in service calls on it. It seems to quit working just about the coldest season. However, it quit again this Spring & I'm shopping for a dependable, quiet furnace (unlike the Trane) to replace it. We should have an automatic sound-raiser on the TV when the furnace kicks on. 'Nothing stops a Trane'... it stops all by itself. And sounds like a train. Our dog barks when it comes on.
Location: Highmore SD
Years owned: 1
Satisfaction Rating:
Review:
"Junk"
What a pile of sh t I have owned it for 3 months and it has quit me 2 times and it hasnt been covered under warranty yet. I paid $2800 for it and have been billed $729 for repairs in the first 3 months of ownership.Anyone looking for a new furnace I would not recomend a Trane
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