Consumer Reviews of TRANE furnaces

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Date created: 2010-02-26 Name: 7979

Satisfaction Rating:
Review:
"looking to replace furnace........"
I am in the process of trying to replace my furnace and this is one of two companies that is offered by our provider. I have to say after reading these reviews, I am petrified of this product. I find it quite humorous that contractors are trying to use this excuse of improper installation as to the malfunctioning of these units. It seems to me that the problems people are describing have nothing at all to do with installation and everything to do with faulty parts.

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Date created: 2010-01-25 Name: D Quinlan

Satisfaction Rating:
Review:
"Trane Furnace XV-95"
Noisy unit

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Date created: 2009-11-17 Name: G.G. Richardson
Years owned: 10

Satisfaction Rating:
Review:
"Trane XE80"
Trane xe80 is one expensive furnace! It has a "hot surface direct ignition device", which means there is no pilot light that you can light manually. a service call to diagnose why the gas burners do not light costs approx. $100. If the gas sensor device is the problem, then that will cost an additional $520! Ridiculous, considering the furnace is only 10 years old!

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Date created: 2009-03-16 Name: T. McIver
Location: Kalamazoo, Michigan
Years owned: 9

Satisfaction Rating:
Review:
"many repairs needed"
We have a xv90 trane furnace that is being repaired as I write this. It's been circuit boards and now a blower motor controller.It's been jan 2003 controller replacement, march 2005 ifc ( part) replacement,dec 2005control board,and at least two calls inbetween the calls in 2005. All the problems have been electrical in nature but come on if I hadn't bought the extended warranty I would have spent about $2020.00 in repairs in the nine years we have had this money pit!

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Date created: 2009-02-04 Name: Miri
Location: Kentucky
Years owned: 1

Satisfaction Rating:
Review:
"XV90 - Flawed logic"
I just purchased a builder's model home that has a Trane xv90 (hybrid gas/electric) model, which is supposed to be super energy-efficient. I called the installer to come and put in a programmable thermostat for me so that I could have the house cool down for sleeping and while I am at work; and warm up for when I am awake/and for weekends. They said that it is not recommended that you use a programmable thermostat with the xv90, but they couldn't tell me why. I then called Trane, who couldn't really explain it to me either. I posed the question as to whether it would harm the unit if I used a programmable thermostat or if there was some other reason. Apparently it was some other reason, and that reason being energy efficiency. Well, to heck with that - I need to be comfortable so that I can sleep! The guy at Trane told me that the furnace is designed to run at 73 degrees f - constantly. This is way too warm for me for nighttime. He said that lowering the temperature by more than one degree may create conditions where it would never be able to warm the house up again until the weather got warmer. What the heck? If this thing ever dies I will replace it with a standard model. My programmable thermostat will more than make up the difference in energy consumption. Good grief! Aside from that, the unit does run quietly most of the time. I can hear it running (it's in the basement) only when I am in the room directly above it. It generates a nice amount of heat. So, if you are going to keep the thermostat at the same temperature for 24/7, then this model is acceptable.

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Date created: 2009-01-30 Name: D. Jasinski
Location: Lowell, IN
Years owned: 13

Satisfaction Rating:
Review:
"Trane quality"
I have replaced the igniter on my xe80 furnace twice since owning it. The first one lasted only 2 years. Second one lasted 4 years. So far no need to replace the last one. Overall, am satisfied.

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Date created: 2008-02-09 Name: Robert Fisher
Location: Pittsburgh, PA

Satisfaction Rating:
Review:
I purchased two Trane HVAC systems. One of the furnaces failed after six hours of operation. One of the AC units failed after 14 months of operation. Both items were covered under warranty but this is far from the premium performance they claim. Their dealer also denied me the offered $1000 rebate for my units. Talking to Trane HQ is a waste of time. They never responded to my complaints. I woudl recommend buying from someone that knows what customer service is.

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