Consumer Reviews of TRANE furnaces

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Date created: 2011-10-26 Name: TERESA
Location: PORTLAND,OR
Years owned: 3

Satisfaction Rating:
Review:
"LOUSY"
This Trane XV95 unit was purchased 3 or 4 years ago. It had the main board go out within the first year, now it will not run. I paid almost 6000.00 for this thing ??? I guess it's better than putting oil in the old one. But not by much, this was supposed to be top of the line? I don't think I would buy another one.

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Date created: 2011-10-22 Name: Cezar
Location: Ontario, Canada
Years owned: 1

Satisfaction Rating:
Review:
"Never buy a TRANE furnace again"
Trane xv95 control board and ignition broke after 13 months. It costs me almost 500$ in labor because only parts are covered and if Trane breaks 10 times you will pay the labor every time. Very bad deal, very bad product, it took 3 days to have it repaired. Trane does not a phone where you can call only email. This is a company with bad products which relies only on the fame of the past. The components and the service is the worst in the industry. The answer I have got by email is to pay more money to have labor covered. This company will go into the grave of low quality products where all American industry is lately. Maybe Obama and Bernanke will bail them out too like gm, aig and other icons of the past which became a living shame of the former American brands and quality.

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Date created: 2011-10-03 Name: M. Dunbar
Location: Ottaw, ON
Years owned: 6

Satisfaction Rating:
Review:
"Faulty Furnace"
I bought my Trane High Efficiency Furnace in November 2005 (sorry I do not have the model #). We had serious problems from the get-go. We had no heat the first day after the installation, another technician came back the next day and still no heat, a third technician came and again no heat. We waited a week before they finally got the furnace to work....this all happening in the dead of winter. Then fast forward 5 years and bit later (Apr 2011) we had our annual maintenance and to our surprise we were told that there was a crack in the Heat Exchange and it would cost $700+ to repair. I was furious since I had an annual inspection every year and then to be told just after the warranty had expired about the repair. I only end up paying half of the repair cost. I was very upset when I learned that the Trane furnaces that were model years 5-6 years had defective Heat Exchanges and that the company had to repair a lot of them. I just turned on my furnace for the first time since the repair of the Heat Exchange last April and sure enough I only had cold air blowing from the register. It turns out I needed a high limit switch as the furnace was overheating and the cost again is about $350. Very disappointed with this Trane furnace product.

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Date created: 2011-09-27 Name: Joe G.
Location: Kent, WA
Years owned: 2

Satisfaction Rating:
Review:
"XV95 Unreliable"
Our unit Trane TDH2B080A9V3VA has proven to be very unreliable and I am glad we live where the temperatures does not get below freezing very often. I would consider this unit unsafe as our unit has not lasted through the winter without the furnace failing. There is no fail-safe operational setting or by-pass mode to ensure heat is supplied during freezing conditions. This unit is on its fourth circuit board ($165.00/board) and second wire bundle.

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Date created: 2011-09-19 Name: Dan D
Location: Hudson Ma
Years owned: 9

Satisfaction Rating:
Review:
"Best I ever had"
Changed out my old Lennox for this Trane XR90 also had the ac installed and never had any problems. Change the filter once a month and it runs great!!! Would buy another one in a heart beat.

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Date created: 2011-09-16 Name: Trina S
Location: Corunna, MI
Years owned: 2

Satisfaction Rating:
Review:
"Stopped working only 2 years old!"
Bought a Trane furnace to replace our 25 year old Lennox. Never had any problems with the Lennox but wanted higher efficiency and did not want it to break down and be stuck out in the cold. Well, here we are 2 years later and the Trane has stopped working. Repairman coming out Monday so we are without heat for 4 days! I wish I would have went with another Lennox. I can't afford hundreds of dollars in repairs on a 2 year old furnace. That is why I bought a new furnace. This is ridiculous!

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Date created: 2011-09-14 Name: Douglas Lobel
Location: Belleville
Years owned: 1

Satisfaction Rating:
Review:
"Control Board malfunctions after 6 months"
We bought a Trane furnace in January of 2011 and 6 months later, our furnace was not working. Our local distributor who installed the unit came and said it may be due to water damage from a "third party failure". The board which should have been sent to Trane for analysis to confirm this was never sent. Instead, we got a bill for $1000 and told the damage was not covered under warranty because it was a "third party failure"! The analysis on the board was never done by the manufacturer! So we have no idea if it may have been caused by a device failure instead. Has anybody else had an issue like this?

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Date created: 2011-09-09 Name: M. Perkins
Location: Amesbury, MA
Years owned: 8

Satisfaction Rating:
Review:
"good but I also feed duped..."
I also feel duped.....Our Trane furnace was installed in 2003 and has functioned well, with one part needing to be changed at the one year service date, until last spring. Then I was getting no heat, so I called my service provider who told me the fan motor needed to be replaced. He was going to order the part, and assured me it wold be low cost. I turned on the furnace two nights ago - nothing...... back and forth for a couple days has resulted in the information that the original unit has been discontinued by the company and the only replacement available costs $1000.00. Bit of a shock!!! Since these furnaces are supposed to last at least 20 years, it seems strange that a company would discontinue a part for a furnace that is less than half that age.

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Date created: 2011-08-24 Name: J. Harding
Years owned: 8

Satisfaction Rating:
Review:
"Duped Customer"
I like this product as it met with out idea of an economical heating system that qualified for the rebate program. What I dislike about this product 8 years into ownership is discovering that Trane's use of a sub quality furnace motor, that was recalled by them and replaced in later models, now as a faithful customer it will now cost me at least 1040.00 to replace this faulty motor.

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Date created: 2011-08-02 Name: cdorr
Location: St. Paul, Minnesota

Satisfaction Rating:
Review:
"Trane furnaces are rated # 19 out of 67?"
I am researching furnaces and central air conditioners. I now have a Lennox furnace and central air since 1982. I've only had one problem with the furnace for the last 29 years, a part was replaced (probably 10 years or more ago) which involved the electronic ignition. Every so often (estimated 2 years) I have to sand the ignition with sand paper which lights the pilot light, otherwise it keeps clicking. The furnace repairman told me to do that so it would light. I see the Trane is rated #1, but is #19 out of 67 furnaces! What are the names of the other 66 furnaces that are said to be ahead of Trane? I noticed there are a lot of negative reviews on all the furnaces! I think I will keep my old Lennox for that reason! Looks like all they make now is junk!

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