Consumer Reviews of TRANE furnaces

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Date created: 2010-12-04 Name: Neil
Location: CA

Satisfaction Rating:
Review:
"X95"
I got one X95 installed little over an year back and today the system stopped working on Saturday morning. I called up the dealer, his automated message says they work M-F. Now we have to spend 2 days without heating in this cold weather.

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Date created: 2010-12-02 Name: CMoffatt
Location: Calgary, AB

Satisfaction Rating:
Review:
"Dealers should be excluded from ratings"
The dealers ratings are skewing the results.

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Date created: 2010-12-02 Name: CMoffatt
Location: Calgary, AB

Satisfaction Rating:
Review:
"XR80"
Am waiting for a tech to be available to come back again to restore heat. Sensor rods have been cleaned, replaced and a fuse has been replaced. The furnace has had problems since the get go from installation in 2002. If I have to replace the furnace it will definitely not be with a Trane. In my work, I see furnaces in homes that are 25+ years old. What has happened to quality these days.

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Date created: 2010-12-02 Name: Larry Coffman
Location: Solon Ohio

Satisfaction Rating:
Review:
"Heat exchanger"
Had the furnace two years. Bought the service contract which they told me would cover materials and labor should it fail. Looked at the furnace last week and had a puddle of water underneath. I thought there was something wrong with the humidifier. Called the company that installed it they told me the heat exchanger was cracked. The part was covered by Trane but not the labor to install!!! Two years on a $7000 furnace investment! That is what is wrong with business today. Sell a product that won't last!!! Very disappointed:(

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Date created: 2010-11-30 Name: G. Anderson

Satisfaction Rating:
Review:
"XR 90"
3 zones, expensive, starts and stops up to a dozen times before it will fire 3 years straight since new, tech replaced every component, still starts and stops, now i'm being billed for a piece of crap they can't fix! Never again!!!

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Date created: 2010-11-24 Name: B. Zurek

Satisfaction Rating:
Review:
"Xv95"
Noisy (really unbearably so); and heats much slower than an old lennox that used to shudder and groan every time it came on. I cannot believe I miss a furnace that was at least 25 years old. Avoid the trane at all costs. I wish I had my money back.

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Date created: 2010-11-19 Name: k carlson

Satisfaction Rating:
Review:
"no customer service number online"
they have no customer service number online. need i say more.

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Date created: 2010-11-19 Name: Wiser09
Location: Drumheller, AB

Satisfaction Rating:
Review:
"Works very well"
I had an xv95 installed Jan. 2009 to replace an old 1960's vintage furnace. I like it very well, except had to replace the circuit board about a month after I bought it. Other than that it has worked exceptionally well, and it uses way less gas.

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Date created: 2010-11-14 Name: Brian Schaumburg
Location: Chenoa, IL

Satisfaction Rating:
Review:
"New purchaser of a Trane Wreck!"
I had the 95 installed by a highly respected local company and 2 times now we have had the furnace go out. These installer/defenders of the product that say "you don't understand, this is a very high tech system and things go wrong." All I understand is that it is Sunday am and it is cold and a tech won't be here for several hours. That and it is only the 14th of November. What happens in January and the snow is 3 foot deep and they cannot get here to fix it? Deeply disappointed? No I am mad!

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Date created: 2010-11-12 Name: t hart
Location: doraville,ga

Satisfaction Rating:
Review:
"discount store junk"
overpriced discount store junk. I have spent a average of $1000 per year in repairs for the last 7 years. everything from thermostat to circuit board have been replaced. Warranty??? Trane doesn't have a warranty- If something wasn't mailed using a secret code- no warranty. Trane might of had a good name 20 years ago-not today after Home depot and the discounters took over. Pure unreliable- unrepairable junk. No product support, no usable manuals or guides, no parts. I had a carrier unit that ran perfect - with normal easy to do maintenance for 30 years. Got talked into this overpriced, over complex junk. Here is the best part - my gas bill and electric bill went up instead of down. Tom

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.