Consumer Reviews of TRANE furnaces

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Date created: 2011-01-28 Name: Mar
Location: Toronto, Ontario, Canada

Satisfaction Rating:
Review:
"XV95 - not much of a heater"
I got a Trane high efficiency furnace in 2007. Expecting it to do a better job and the 20+ furnace. I was disapointed with the results, the clain of "no more hot or cold spots and better heat distribution" is a bogus claim. I was never able to get the temperature in the house as warm as I did with the old furnace.

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Date created: 2011-01-26 Name: C.LAMB
Location: ALLEN TEXAS

Satisfaction Rating:
Review:
"95+ gas furnace"
I have a Trane 95+ gas furnace model TUH3C100ACV4VAA, it is a little over a year and half old.The first winter it stopped heating four times, they NPF one time claimed there were no faults. The next time they replaced ignitor, then they replaced a pressure switch, then they came out and replaced the ignitor again. This was over about a four month time. But come this winter it all started again, first time they changed ignitor, the next time thy claimed it was my gas regulator on outside of house, three weeks later they are saying it is gas press. valve on unit. Bet it goes out within next month if it stays cold in Texas. If you talk to TRANE they just want to keep replacing parts. I dont believe they are know what they are doing and im not talking about the tech. Im talking about service reps and engineers for TRANE they keep telling tech to replace parts instead finding out what is causing problem. If i had to do over would not Use TRANE

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Date created: 2011-01-26 Name: Kevin McMahon
Location: Haddonfield, NJ

Satisfaction Rating:
Review:
"quality, customer service, and leadership very poor"
As part of an entire home renovation less than five years ago, we installed three heating / cooling zones, all with Trane equipment. One of the furnaces is on its third motor, and Trane has to date refused to back the product or admit a part problem. Using customer service via the website was useless. I also wrote directly to David Pannier, Pres. of Trane residential, with no response

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Date created: 2011-01-24 Name: Ryan
Location: Gun Barrel City, Texas

Satisfaction Rating:
Review:
"To respond to your complaints..."
As any of you complaining about this product may know, it is built on an assembly line in a timely manor. The products that are failing are a result in poor vendors quality that Trane puts their name on. I do not work for Trane, or any other brand, but can see a trend in A/C and heating parts in the last 7 years. They are coming out of Mexico and China due to price. I work on all brands all the time, and can say that Trane is the one I have seen the least of. In the complaints given, most seem like they can be avoided with annual maintenance. A dirty ignitor will fail when used. A motor that has a small leak in the bearings will fail. A poorly installed system will have plenty of issues with air loss and efficiency. So spend the time and money to have the system looked at regularly to protect your investment. In final, if your technician doesn't seem to know enough about the product or system, send them on their way and demand another.

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Date created: 2011-01-19 Name: Sylvia Krantz
Location: Rock Island, IL

Satisfaction Rating:
Review:
"Bad igniter on Trane XV95"
I thought this was suppose to be the best furnace when I bought and had installed it 2 years ago. Installed a xv95 and air conditioner too. had my first service call today and had a bad igniter. which was covered under warranty but labor which came to 18 dollars (as it only took him 10 minutes to diagnos the problem and fix it.) which cost me 59 dollars. so it only cost me $77.00 for repairman to repace the igntor. I think this is a racket as they all must know that these igniters are junk. The repairman was at my house less than 15 minutes, so he already was prepared to replace the junk igniter. What is Trane going to do with all these ignitor issues that I read about?

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Date created: 2011-01-13 Name: Will Decker
Location: Toledo, OH

Satisfaction Rating:
Review:
"Efficient but Expensive to Maintain"
We have had good luck with our Trane xv90 High Efficiency and xl14i AC. We have had just 2 problems. We save on our gas bill but yearly inspections at $90 each and two breakdowns in five years are a concern. The first breakdown was a $15 cleaning of a flame sensor that ended up being a $144 billing. Today, this second breakdown is a gas valve at $268 that is costing $370. The repair technition said this valve should not breakdown in five years time. Whatever I am saving in natural gas is being consumed by these costs to maintain. I will try the warrenty route with Trane on this gas valve but do your best research on installers, product, and service reputations before you buy.

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Date created: 2011-01-12 Name: paul arnold
Location: 50 stuart ridge rd. cle elum wa.

Satisfaction Rating:
Review:
"furnace repairs"
3 year furance, motor went out last year $250.00 switch went out this year $25200

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Date created: 2011-01-10 Name: P.N.
Location: Illinois

Satisfaction Rating:
Review:
"Trane XE80 Lemons"
Stay away frtom a Trane. XE80 we have replaced ignitor, circuit board, blower motor and inducing motor plus problems with high limit switch. On the A/C unit, fan motor and several contactors. All of this JUST past warranty. I contacted the original installer and he sent me to Trane. They said "tough luck" and were willing to give me a FREE service if I paid for a service call and labor. How is that Free??

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Date created: 2011-01-07 Name: Richard
Location: Auburn Hills, MI

Satisfaction Rating:
Review:
"Humidifier leaks onto motherboard"
I have this furnace over 2 years. It might be the installers but here are the problems: Trane humidifier doesnt fit snug so it leaks on to the top of the furnace. Then into the area where the pilot is, then down onto the electricals and fan motor, then down onto the wires and circuits on the motherboard. Terrible design, terrible installers! They replaced the motherboard once- two months ago and the new motherboard is toast right now as I write this. Red light stays on and does not blink. I called Trane and they said someone will get back with me. Garbage customer service too!

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Date created: 2011-01-07 Name: Chilly Willy
Location: Ann Arbor, MI

Satisfaction Rating:
Review:
"Trane Furnace is garbage!!"
I had this installed in 2007. There have been 7 service calls since. 3 motherboards, 2 flame sensors, an igniter.... what a piece of junk. I researched trane and their name was good when I bought. Those days are over. The installer did a great job, and has been good about the service calls but you can't make a silk purse from a sows ear. Do yourself a favor, stay away from Trane. Almost ALL of the "satisfied" comments here are from DEALERS of Trane garbage. YOU'VE BEEN WARNED. TRANE IS JUNK!!!

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