Consumer Reviews of TRANE furnaces
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Satisfaction Rating:
Review:
"flow through humidifier"
Entire heating system from Trane installed 5 weeks ago. After first day I had to turn the water off to the humidifier after it flooded my basement. Researching has revielled this type of humidifier wastes a lot of water. 25 - 30 gallons per day in my case. My drainage is septic system therefore I am not willing to over saturate my property and waste that much water at the cost of this type of humidifier. I was not advised this when it was sold to me. Trane and the contractor dance circles around the issue. They have even advised me to install a different type of humidifier, one that they do not sell. I also cannot get the humidity in the house above 30%. Trane suggested to have the humistat set at 25%. What is the use in having the humidifier?
Location: Pacific Northwest
Years owned: 6
Satisfaction Rating:
Review:
"somebody ought to stop TRANE"
Have repaired this furnace so many times I could have probably afforded a complete new unit instead.
Location: Aurora, Indiana
Satisfaction Rating:
Review:
"Poor Quality/No Support"
Constant repair for this furnace. 3 blower motors, 2 transformers, 4 exterior thermostats(finally just removed), replaced orifices, switches, and on and on. Found a pinched wire installers had ran between duct work and floor joist...plenty of room on either side of the joist....?? No help from the company that installed...only another bill. We are again without heat this morning...it is the last week of December after all...expected :) We now understand the logo..."Can't stop a Trane"...because you can't get one to start :)
Location: Indianapolis, IN
Years owned: 5
Satisfaction Rating:
Review:
"TRAIN DOES NOT STAND BEHIND THERE PRODUCTS"
We have 1o train units at our church. And all 10 of them have the same problem. At the motor where the wires go into it, the wires are being rubbed and cut into because train or Bryant heating left the rubber groment out. We started looking at it and saw that the blower motor was completely burnt to a crisp. It was black it blew the fuse and breaker. Would hate to think if one of the breakers or fuse has failed. I could see if the furnace had this problem but all 10 are cutting into the wires and I wonder how many more are out there are like this, if all 10 of ours are cutting into the wires. We have called the installer and they have contacted Traine and no reply at this time from them. I think this could be a fire hazard. I don’t know for sure but someone could at least call to offer help or at least give a price on repairs. I think their needs to be a recall on the furnace. Customers with children need to have this Traine furnace checked model tux100c960c upflow/horizontal direct or non-direct vent gas furnace like I said I could see 1 out of 10 with this problem but not all 10 and I’m sure their are thousands of them out their. Please if you have this model have checked even if you have to pay for the service no child is worth loosing
Location: Oakville, Ontario
Years owned: 6
Satisfaction Rating:
Review:
Do not buy a TRANE i dont know why everybody likes them they are loud and parts fail all the time i have spent more the $800 in 2 years on repairs
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