Consumer Reviews of TAPPAN furnaces

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Date created: 2013-03-14 Name: Diane Miller
Location: southampton, pa

Satisfaction Rating:
Review:
"Tappan Heating less than 2 years old."
Tappan Heater less than 2 years old. Service 6 times. Flame sensor cleaned 4 times then replaced it at my own expense and now heater has stopped working twice again less than 2 months after replacing sensor. Installer has spoken to tech support who refuses to allow him to replace the board which registers low flame signal. I have spent this whole winter being cold. Tech support refuses to speak to customer/homeowner.

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Date created: 2013-01-03 Name: Mike
Location: Evansville, IN

Satisfaction Rating:
Review:
"I will NEVER buy TAPPAN or NORDYNE again!"
Ok, I built a new house in 2007. I have a complete Tappan system installed with Honeywell zone controls. The installation was engineered for maximum efficiency, comfort and control. It is a dual fuel, 4 zone system. When it works it is great, when it doesn't better get out the checkbook. Apparently, I only purchased the parts warranty, not the labor warranty! Failures so far: -A-coil 2 times $750 each time for labor and refrigerant -Service Valves -Reversing Valve -Blower 2 times -Squirrel cage -Now some new failure where the heater will only light on occasion THE BEST PART is that Nordyne has no record of the repairs so they don't know the unit has had so many failures. I asked how many failures have to happen before something is investigated and perhaps a "lemon" is replaced, but they have no record of it...I will NEVER buy TAPPAN or NORDYNE again!

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Date created: 2012-04-06 Name: Anonymous
Location: Ithaca, NY
Years owned: 4

Satisfaction Rating:
Review:
"Tappan Furnace Problems"
I don't believe Tappen is very well known for its quality. The furnace motor fan gave out after 4 years. We couldn't use the warranty because we were new homeowners.

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Date created: 2012-01-20 Name: E.Smith
Location: Illinois
Years owned: 10

Satisfaction Rating:
Review:
"Upset Customer"
Very upset with this furnace, always needs servicing. Had for 10 yrs. serviced twice before 5 yrs old, 3 times in one year. Already paid more for service than what the furnace was even worth. Would never purchase another Tappan product, and I tell everyone to stay away from this unreliable brand!

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