Consumer Reviews of SEARS furnaces

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Popularity:
#60  of 70 brands of furnaces

5% of customers recommend
1 of 5 stars 18 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2010-10-31 Name: r d c
Location: n va

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied

Review:
"oil furnace"
My experience with the local (n va) sears was somewhat better than described in the other reviews. As a large firm, they have essentially bureaucratized the experience, and in my case the folks who showed up (for a forced air ac/heating) system were competent and got the job done quickly. I have had a break down every other year, which is about the same as for the older unit that was replaced, although the new unit is more efficient than the last one. I have had sears and other local guys do the repairs, and most are a bit dishonest--recommending more repairs than really needed. The sears guys have been toward the honest end of that spectrum although they are a bit more expensive.

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