Consumer Reviews of RUUD furnaces

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Date created: 2013-02-23 Name: J. Peterson
Location: Roseburg, OR

Satisfaction Rating:
Review:
"Furnace"
We installed a new furnace in our rental home 6 years ago and it has been absolutely trouble free. What a change the last unit was a 10 year old Trane that we nearly had repairs done on annually.

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Date created: 2012-02-21 Name: RC
Location: Denver, CO
Years owned: 21

Satisfaction Rating:
Review:
"Thanks for the 21 years RUUD!!"
Replacing our Ruud system that was originally put in our house 21 years ago! It may have been noisy and not the most efficient (60%) but it never let us down. Looking forward to a new system, but I have nothing but thanks to our Ruud system.

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Date created: 2011-11-21 Name: John Crane
Location: Kitchener, Ontario
Years owned: 2

Satisfaction Rating:
Review:
"Excellent Furnace Great Installation"
Live in Kitchener Ontario where the winters can be brutal. Had a Ruud rgrm-06 (60,000 btuh) 2-Stage gas valve, variable speed blower motor- furnace and 14ajm 1.5 ton air conditioner and coil installed (16.00 seer system overall). Furnace is quiet, system is matched with the proper thermostat (Honeywell Vision Pro IAQ) which also allows dehumidification, will also run my humidifier in the winter and also controls my hrv-all from the thermostat. Only one of the sales representatives that came by our home even mentioned that a variable speed Ruud furnace would be able to dehumidify in the summer months- and then humidify in the winter months- he knew everything about the Ruud furnace and air conditioner, knew the best controls (T-Stat)and measured everything properly for a quick and well done installation which included enlarging our return air duct as the existing one was too small to allow proper air flow back to the furnace. A good furnace need a great company to install it! The local (20 years in business) Kitchener contractor also sells Trane as their primary brand and when we did the comparisons, we chose the Ruud based on the fact that you could believe the sales-comfort advisor. He didn't try to sell us, only presented the facts about the two brands of systems. We were replacing a Lennox high end system that was only eight years old every year from the first year on- something else would go on it- then finally the heat exchanger went- after only eight years- trouble from year one.

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Date created: 2011-09-10 Name: Duluth mn
Location: Duluth Mn
Years owned: 22

Satisfaction Rating:
Review:
"Can't beat a Ruud!!!"
Most of these reviews are bogus and self inflicted by poor installation!!! I installed a Ruud furnace in my house 22 years ago when I bought it, the first season I blew a board, I thought well it can happen so it was replaced under warranty. :] The second heating season same thing blew another board, crap, but it was covered under warranty. The repair man suggested I have my electric box checked because these boards just don't fail like this. Sure enough my ground circuit was loose and 20 years later same board furnace is great. In those 22 years I replaced one hot surface box and 2 ignitors.

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Date created: 2011-06-15 Name: John
Location: Atlanta, GA

Satisfaction Rating:
Review:
"Wonderful Furnace"
Two of these units were installed in our new home 15 years ago and they are both fantastic work horses. I had to replaced the igniter in the downstairs unit this year and will be replacing the blower motor in the upstairs unit soon. Total of about $250 in repairs over 15 years is fantastic. Not other maintenance has been done to the units. I will definitely replace them with similar units whenever they finally wear out.

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Date created: 2011-05-12 Name: henry mason
Location: olean, ny
Years owned: 16

Satisfaction Rating:
Review:
"Great furnace"
Very happy with this furnace. In 16 years have had the ceramic igniter replaced twice, and the circuit board replaced after 12 years. Heats 1 to 2 degrees over therm setting and comes back on 2 below setting. Does a nice job. Guessing that negative experiences due to faulty installation.

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Date created: 2011-04-21 Location: Denver, Colorado

Satisfaction Rating:
Review:
"Ruud Furnace Lasts for Years"
I have a ruud furnace in my 2300 square foot house that is nineteen years old. It has a twenty-five year expected life span, and I do expect it will last for another six years. The furnace still runs as well as the day it was new, even in my long, cold Colorado winters. That's pretty amazing, since I don't do any annual maintenance and don't even use filters. I have had a few parts replacement over the years. At about year 16, it stopped working and I had to have the combustion blower replaced. About 2 years later, it stopped working and I had to have the ignition module replaced. After both repairs, it continued to work fine. I didn't like having to pay approximately $1000 for repairs over the life of the furnace, but the value of the repairs, compared with the high replacement cost for a new furnace was worth the cost. I talked with the repair person when I got the last repair done, and he indicated a replacement furnace would run about $4000. I will definitely consider buying a ruud again, when it comes time for this one to go.

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Date created: 2011-04-20 Name: Mike
Location: Minneapolis, MN
Years owned: 2

Satisfaction Rating:
Review:
"Very Satisfied"
Had my furnace installed by a professional company and couldn't be more pleased with it overall. Great system and cut my gas bill by 25%! I read all the negative reviews and disagree with most of them. If you don't maintain them, they will give you problems, just like a car. Take 20 minutes to read the owners guide and you'll get extended life out of most products you own. I will be replacing my a/c unit this spring with a RUUD product as well.

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Date created: 2011-04-14 Name: Claire Lavoie
Location: North Bay,Ca
Years owned: 7

Satisfaction Rating:
Review:
"Great Furnace"
One of the best furnaces on the market in my opinion. 7 years and not an issue. Just have to be installed properly by a qualified technician.

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Date created: 2011-04-02 Location: Albany, NY

Satisfaction Rating:
Review:
"Winter Means New Furnace Needed"
Last winter my existing furnace failed which left me with a cold house for the last two months of the season. Luckily, my property is fixed with a functional fireplace which was made use of during this period. However, in order to be prepared for the following season the decision to purchase a new unit was necessary. After browsing the furnace section of a local Home Depot, I came across a Ruud Rheem Zephyr unit which was also on sale. Without hesitation I made the purchase and within the next two days the unit was professionally installed in places of the former one. This particular furnace is much more modern than its predecessor and even comes with a Energy Star qualification which translates into annual savings. This is also one of the things I enjoy most about this furnace and as far as dislikes go, there are none to mention. I can't imagine going with any other company for this application and I would recommend it to anyone in the market for a new furnace.

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