Consumer Reviews of RUUD furnaces

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Date created: 2008-12-28 Name: T. Deringer
Location: Winnipeg, MB, Canada
Years owned: 3

Satisfaction Rating:
Review:
"Very Disappointed"
Had a Rudd Achiever 90 Plus with dual comfort control installed in Feb 06 and have had nothing but grief with this furnace. First service call Mar 06, 2 service calls in the winter of 07 and just called again Dec 08. This furnace will not keep running, comes on for 10 secs then shuts down then comes on after about 1 min then continues this cycle. The company that installed it says they need to come and clean the furnace every year or the warranty is void. What a crock. They want $75.00 every time they come out. We have owned several homes and have had 2 furnaces replaced before and never once had to call for service even on the furnaces we did not replace. I will never buy another Rudd product. We saved over $200 on our heating bill every year but paying $150 on service calls doesn't add up to much savings.

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Date created: 2008-12-18 Name: R. Balaski
Location: Kamloops B.C.
Years owned: 12

Satisfaction Rating:
Review:
"Somewhat Happy"
Those with the 90-plus, I will solve your clicking noise. Your intake and exhaust pipes are to small. Either replace them with bigger ones or do what I did. I just leave the top door slightly opened so the furnace is getting extra air, its using air from inside the house so you might have to leave a window slightly opened if your house is airtight.

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Date created: 2008-12-05 Name: B. Bennink
Location: Milan, MI
Years owned: 4

Satisfaction Rating:
Review:
"Great piece of Equipment"
I had a 92% 2-stage 60,000btu furnace installed in my house in 2004. Works wonderfully. I haven't had a single issue w/ it. Way quieter than the Bryant I replaced it with. I know Ruud has had its issues in the past w/ their early-mid 1990's 90+ models, but they did a great job w/ this furnace.

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Date created: 2008-11-20 Name: F. DeMarzo
Location: Clark, NJ
Years owned: 4

Satisfaction Rating:
Review:
"RUUD - Unsatisfied"
90+ 120k btu furnace will not stay on. This is the first year flames out and recycles it self and will not restart. Also have clicking sound while calling for gas. Company will not return calls. A/C system coil developed a small in cooper tubing $1,500 to replace unit. Ruud will only replace part of the coil. Furnace and A/C units only 4 years old.

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Date created: 2008-11-18 Name: Ryan
Location: Windsor, Ontario
Years owned: 2

Satisfaction Rating:
Review:
"Ruud Modulating Furnace"
This modulating Furnace is Amazing. My gas bills have really dropped. I would not change my Ruud furnace for any other. I paid good money for it, but you get what you pay for!

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Date created: 2008-11-07 Name: Rhonda
Location: South Dakota
Years owned: 1

Satisfaction Rating:
Review:
"Ruud - clicks off and on continuously"
In October 2007, We bought a brand new Ruud Ultra Series 90 Plus Modulating Gas Furnace with Contour Comfort Control. When it needs to "modulate" it clicks off and on continuously and without pause, anywhere from 1 to 20 minutes. Sometimes it works like I imagine it should, and it's a beautiful sound. This clicking has been going on since the day it was installed. Our installer cannot figure out why this is happening and has not been able to get answers from the Ruud people. The furnace has saved us over $200 in gas bills over the past year, but we have to adjust the temperature on the thermostat up to 20 times a day because the clicking noise is so disruptive. We replaced the thermostat but nothing changed. We've used this furnace for 10 of the 13 months we've owned it.

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Date created: 2008-11-03 Name: r.robb
Location: Milwaukie,OR
Years owned: 8

Satisfaction Rating:
Review:
"owner"
Ruud Silhouette11 Plus 2 lxe gas. Had to replace a high pressure switch in Jan 04, worked okay until May 08, a service tech came out to see why unit was not working, checked out okay and sold me an expensive digital therm. When we started heating again this fall had no ignition, replaced pressure switch again., lasted one week now waiting for the tech to come out today Nov 3 to see why its not working.

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Date created: 2008-10-30 Name: Brian G.
Location: Northville, MI
Years owned: 14

Satisfaction Rating:
Review:
"Brian G. Northville Mich."
Purchased 90+ in 1994 -Nothing but trouble from day one, continual failures - factory techs from Arkansas even came to the house early on - couldn't figure it out. Several circuit boards, igniters, blower motors later the 20 year heat exchanger finally blew. Thankfully I enrolled in the utility Company service plan - so they had to cover the $2,000 -$3,000 of repairs over the past years. Horrible product

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Date created: 2008-10-22 Name: J. Burghardt
Location: Watertown, SD
Years owned: 2

Satisfaction Rating:
Review:
"Piece of Junk RUDD"
Built a new house in 2006. Furnace quit working January 2008 called the person that installed fixed the problem in 15 minutes charged us $75.00. Went to turn the heat on yesterday Oct. 21, 2008 and no heat again. Very disappointed in this product. I shouldn't have to worry about a two year old furnace not working properly.

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Date created: 2008-10-08 Name: Wood
Location: Williamston, MI
Years owned: 10

Satisfaction Rating:
Review:
"money pit"
Motherboard has fried twice. Now exhaust motor is fried. Not to mention the rust inside the unit. An hvac person told me that the problems were due to high moisture in my basement, but I found that the exhaust motor condensation was not draining properly and the other condensate hose was loose and leaking in the unit causing electrical failures. I periodically pour a cap of bleach in the condensate trap to keep algea away. The parts for my unit are , I think , outrageously priced.

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