Consumer Reviews of RUUD furnaces
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Location: Northville, MI
Years owned: 14
Satisfaction Rating:
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"Brian G. Northville Mich."
Purchased 90+ in 1994 -Nothing but trouble from day one, continual failures - factory techs from Arkansas even came to the house early on - couldn't figure it out. Several circuit boards, igniters, blower motors later the 20 year heat exchanger finally blew. Thankfully I enrolled in the utility Company service plan - so they had to cover the $2,000 -$3,000 of repairs over the past years. Horrible product
Location: Watertown, SD
Years owned: 2
Satisfaction Rating:
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"Piece of Junk RUDD"
Built a new house in 2006. Furnace quit working January 2008 called the person that installed fixed the problem in 15 minutes charged us $75.00. Went to turn the heat on yesterday Oct. 21, 2008 and no heat again. Very disappointed in this product. I shouldn't have to worry about a two year old furnace not working properly.
Location: Janesville, WI
Years owned: 3
Satisfaction Rating:
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We have owned our furnace for three years and each year there has been something wrong with it. We just had our second circuit board put in. If I would have known this piece of junk came with our new house I would have asked the builder to not even bother installing it.
Location: Appleton, Wi
Years owned: 6
Satisfaction Rating:
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I owned my rudd for 6 years and it is totally shot! the blower is totally shot and the inside is totally rusted out! What a piece of junk!
Location: Denver, CO
Years owned: 14
Satisfaction Rating:
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Had to replace mother board the second winter! (And had to fight with Rhudd in order to get them to replace it) And have had expensive repair work done ever since. Changing filters is a nightmare...stupid placement makes changing extremely difficult. Had to replace the capacitor motor...flame sensor has to be cleaned WAY too frequently...EXTREMELY noisy unit! I should have bought another furnace the first time I had problems with this one. Repair one thing, another falls off! I will NEVER even consider another Rhudd...which I know call KRudd! I've NEVER had such problems with a furnace.
Location: North-Central Iowa
Years owned: 12
Satisfaction Rating:
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The Heat exchanger went bad in a furnace less than 12 years old. We would not have known this if it had not been for our Carbon Monoxide detector. After contacting the company, when this model was produced, it only came with a 10 year warranty on the exchanger. Not only does this furnace sound like a jet taking off a carrier, but it has a dramatic tempurature drop even before the problems started.
Location: Lebanon, OH
Years owned: 16
Satisfaction Rating:
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While I know everything will not last forever, I expected a little more from a good company. I had to replace the heat exchanger about 6 years ago and now the burner is shot. A replacement burner can no longer be purchased. Obviously, this must have been a poorly designed part that Ruud eventually bagged.
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