Consumer Reviews of RUUD furnaces

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Date created: 2009-12-11 Name: J.J.
Years owned: 5

Satisfaction Rating:
Review:
"I HAVE PROBLEMS ALSO..!!"
Bought one of these units late 2003, in 2006 I started having problems. the first service tech that came out told the unit was on test mode (since installation) so unit ran all the time cycling through its test, they have been out 4 times in 2007,finally increasing the size of exhaust pipe and drilling another hole in the side of my house. ran ok for another year, now(dec 2009) their on they're way out to fix it again..they charged me for the first call and are now trying to charge me again.i'm ready to scrap this P.O.S. and look for a real furnace..i am not pleased with this,,i dont know who to blame, the installer or ruud...if you are looking at these units be clear on what the warranty is and everything it covers H.j limited in coralville iowa installed mine..find someone else to do yours..!!!

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Date created: 2009-12-11 Name: C. Smisth
Years owned: 4

Satisfaction Rating:
Review:
"Rudd Acheiver 90 plus"
This piece of junk has been a problem since day one. When it starts up there is a loud kaboom of exploding propane gas. The dealer installer has been here numerous times, but can't seem to get it fixed. I would never buy another Ruud.

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Date created: 2009-12-06 Name: jeanot
Years owned: 6

Satisfaction Rating:
Review:
"ruud??"
Got the furnace but in in 2006...most of replaced all the censors twice, should of seen the requests we got from servicemen...don't want to know what we paid in service calls, getting another furnace put in this friday and u can bet it won't be a ruud....imagine comin home after a weekend out at the cottage and the furnace is off..in winter...hmmmm my nieghbour owns his own heating company and he even won't come over anymore to check this furnace...time for a new one.....6 years????

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Date created: 2009-11-30 Name: Deborah Johnson
Years owned: 3

Satisfaction Rating:
Review:
"Cold and colder"
Ruud furnace owner, gets service every year since I had it. The furnace blows cold air, sometimes it blows heat but mostly cold air, Not a central air unit just a furnace I have had so many repair men over to fix the problem, anf I am colder.The model is a Ruud Silhouette,

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Date created: 2009-11-18 Name: s.moulton
Years owned: 14

Satisfaction Rating:
Review:
"ruud furance"
House was built in 1995. ciruit board burned out in 2002 and again in 2009. is this normal? Or what could be the reason for this?

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Date created: 2009-11-16 Name: Doug Whisenhunt
Years owned: 5

Satisfaction Rating:
Review:
"Re-lays keep tripping"
Very unhappy with my Rudd furnace. Several times a year I have to go into the attic and re-set the relays. This has been going on for two years. a service man comes out and re-sets them for my wife and charged a service fee for something I do after hours. Can't understand why the service man doesn't fix the problem.

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Date created: 2009-10-19 Name: Tony Sanchez
Years owned: 1

Satisfaction Rating:
Review:
"RUUD NOT WORKING"
We installed this furnace in Sept of 2008 and ever since it had problems. It would shut down about once to twice a month. The letter r would appear and to get it running again you have to turn power off and on again. This month of October we turned it on again and now it shuts down often. We had a service guy come out and he said it's the flame sensor. Ok, he replaced it and not the problem. Then he replaced the whole control board, not the problem. He has left and says he doesn't know what is wrong with it. This furnace is a pos. I can't get anybody to fix this problem. Code 13 and 12 flash all the time now. I am looking at replacing it with a Lennox.

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Date created: 2009-01-07 Name: Anonymous

Satisfaction Rating:
Review:
"Ruud"
I had a Ruud furnace installed 1 week ago and it has shut down twice in 7 days during the night. It was during - 40 below weather and it was pretty cold in the morning. I am still waiting for service man to come today, the 2nd time in a week.

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Date created: 2008-12-28 Name: T. Deringer
Location: Winnipeg, MB, Canada
Years owned: 3

Satisfaction Rating:
Review:
"Very Disappointed"
Had a Rudd Achiever 90 Plus with dual comfort control installed in Feb 06 and have had nothing but grief with this furnace. First service call Mar 06, 2 service calls in the winter of 07 and just called again Dec 08. This furnace will not keep running, comes on for 10 secs then shuts down then comes on after about 1 min then continues this cycle. The company that installed it says they need to come and clean the furnace every year or the warranty is void. What a crock. They want $75.00 every time they come out. We have owned several homes and have had 2 furnaces replaced before and never once had to call for service even on the furnaces we did not replace. I will never buy another Rudd product. We saved over $200 on our heating bill every year but paying $150 on service calls doesn't add up to much savings.

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Date created: 2008-11-20 Name: F. DeMarzo
Location: Clark, NJ
Years owned: 4

Satisfaction Rating:
Review:
"RUUD - Unsatisfied"
90+ 120k btu furnace will not stay on. This is the first year flames out and recycles it self and will not restart. Also have clicking sound while calling for gas. Company will not return calls. A/C system coil developed a small in cooper tubing $1,500 to replace unit. Ruud will only replace part of the coil. Furnace and A/C units only 4 years old.

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