Consumer Reviews of RUUD furnaces

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Date created: 2011-04-02 Location: Albany, NY

Satisfaction Rating:
Review:
"Winter Means New Furnace Needed"
Last winter my existing furnace failed which left me with a cold house for the last two months of the season. Luckily, my property is fixed with a functional fireplace which was made use of during this period. However, in order to be prepared for the following season the decision to purchase a new unit was necessary. After browsing the furnace section of a local Home Depot, I came across a Ruud Rheem Zephyr unit which was also on sale. Without hesitation I made the purchase and within the next two days the unit was professionally installed in places of the former one. This particular furnace is much more modern than its predecessor and even comes with a Energy Star qualification which translates into annual savings. This is also one of the things I enjoy most about this furnace and as far as dislikes go, there are none to mention. I can't imagine going with any other company for this application and I would recommend it to anyone in the market for a new furnace.

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Date created: 2010-11-19 Name: John A
Location: Whiby ON

Satisfaction Rating:
Review:
"Ruud Gas Furnace"
We had a Ruud 95% gas furnace installed, and we are very happy for the unit and the job done perfect. So far, we don't have any complaint. We check the Consumer Report before we bought this unit, and we are going to have a A/C install next summer.

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Date created: 2010-11-10 Name: Mr RUUD
Location: Michigan

Satisfaction Rating:
Review:
"RUUD Achiever"
I own the rgrm Achiever Series 95+ 90Kbtu. Only problem was loose safety switch on bottom door panel. Unit wouldn't turn on when calling for heat. No dual green lights inside. tightened up the switch resolved issue. Also would get whistle noise but that was caused by air getting past the side of bottom door panel. Loosening the door screws fixed that. Overall this is a tank of a furnace. I love it!

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Date created: 2010-10-18 Name: C. Johns
Location: Spokane, WA

Satisfaction Rating:
Review:
"No problems"
I had the Ruud Achiever 90+ Efficiency furnace installed in Dec. 2004 for a cost of around $4000 & no rebates. It is a 2 stage modulating furnace. I also had a humidifer installed. I have not needed any repairs on either. The furnace comes on immediately, heats my house quickly, and operates very quietly. As to how much $ is saved over my previous 30 year old furnace it's hard to know due to constant rate increases. My house is around 2500 sq ft. and my heating costs in a moderately cold winter month here in Spokane, wa will average $125.

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Date created: 2010-10-13 Name: Jerry Samson
Location: Portland, OR

Satisfaction Rating:
Review:
"90% Gas furnace"
We have a 5 year old Ruud gas furnace had never given us any trouble. Very quiet unit. I would highly recommend these to anyone.

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Date created: 2010-09-28 Name: Matt

Satisfaction Rating:
Review:
"Installation"
We have installed Ruud furnaces for the last 8 years and have very few problems. If you read all of these unsatisfied ratings, you can see a pattern of unqualified installers. Trained installers, sizing the furnace, making sure the duct sizes are proper, venting it properly, and making sure the electric is proper are a must. A lot of old homes do not have good grounded circuits which the new controls need. I have read a lot of posts on here and almost all of the bad ones are installer issues, not the brand. Most would have the same problem with another brand if installed the same. Proper installation and routine maintenance, a furnace will last a long time. Just like your changing the oil in your car, your furnace needs attention yearly also.

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Date created: 2010-07-28 Name: Aaron

Satisfaction Rating:
Review:
"Aaron"
I am a Rheem/Ruud/Weather King installer for a local Community Action. I have installed many different brands of furnaces from Goodman/Janitrol, Payne/Bryant, Gibson, White Westinghouse, and several others. I have had problems with all of them, but over the last 4 years after switching over to the Rheem product line I can't recall a single call back that I have had due to equipment failure. Believe me, the people I install for would be the first to let us know. These furnaces if installed correctly, and sized for the individuals home not by some fly by night contractor trying to make a quick buck, will last if maintained properly. We test every furnace installed and every one has exceeded the manufactures efficiency unlike the others posted above. The average 92% furnace we test is around 95%-97% and they are much quieter than most base models. I recently installed one in my house last year and I am very happy with it.

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Date created: 2010-06-08 Name: Craig Rule
Years owned: 23

Satisfaction Rating:
Review:
"Ruud HVAC is great"
I expect that most people only review if they have had problems, but I installed a Ruud 90% furnace and air conditioner when I built my house in 1987. I have never done anything but change the air filters in the furnace. The air conditioner evaporator coil finally sprung a leak last summer. I had it replaced during the winter and I believe the repairman (who wanted to sell me a new unit) did something wrong when he installed the new coil. Two weeks later, I began having trouble with the compressor. So now, in order to get the government rebate, I had to replace a perfectly good furnace along with the ac unit. I hate to do it because both units have been great! I hope the new one will be as reliable as the last one.

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Date created: 2010-06-05 Name: Jones Andrew
Years owned: 15

Satisfaction Rating:
Review:
"onwer"
Very good

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Date created: 2010-05-25 Name: H. Russell
Years owned: 17

Satisfaction Rating:
Review:
"Happy With Ruud"
I had my Ruud heat and air system installed 17 years ago after a tornado did a number on my house. The unit has performed flawlessly for the entire time and is still running summer. Looking to upgrade and will definitely go with another Ruud.

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