Consumer Reviews of RUUD furnaces

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Date created: 2011-01-06 Name: Drew Landaeta
Location: Minneapolis, MN

Satisfaction Rating:
Review:
"Poor Quality Product"
Had a new Ruud Achiever 90 Plus professionally installed with a new a/c unit in 2005. In the five years it's been in my house I've had more than 12 failures when it's 20 degrees or below. So far two circuit boards, 1 pressure switch and 1 ignitor have failed. Please do research when buying major appliances, I trusted the installer for quality products- big mistake.

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Date created: 2011-01-05 Name: S Skerce
Location: Illinois

Satisfaction Rating:
Review:
"Ruud Super Quiet 80 (Do not buy this unit)"
The don't call it ruud super quiet 80 for nothing. If you like to be cold this is the unit for you. If like to be warm do not buy the ruud/rheem achiever super quiet 80. In less then two years that it was installed the Technician has been here 8 time because it stopped working.

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Date created: 2010-12-27 Name: sal delre
Location: jackson nj

Satisfaction Rating:
Review:
"achiever"
i love my ruud furnace. 5 years and never a problem

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Date created: 2010-10-14 Name: greg

Satisfaction Rating:
Review:
"unknown"
I had my rudd furnace installed new several years ago. It gave problems from day 1. Every year I have a service call because it will not light. i have called the company but they could care less.

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Date created: 2010-08-31 Name: Joseph Vito
Location: New Jersey

Satisfaction Rating:
Review:
"RGRC Series - Don't waste your money"
Customer in the Market, Don't waste your money on a RUUD RGRC Series 95% efficient furnace. After 4 years of service had to replace the ECM Blower Motor at a cost of $700 labor ... thanks RUUD for covering the part, but you'll never get a recommendation from me Go buy a cheaper model from another manufacturer ... it will cost far less to fix and replace

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Date created: 2010-03-04 Name: Pissed off person
Years owned: 3

Satisfaction Rating:
Review:
"whisper quite 80"
Bought this house in 1998, had a Ruud furn in it, worked fine until 2004 when the board went, 2005 new board. Thought might be the tech so tried a different company. The board went again 2006. Called Ruud rep, he said my furn was modified and wiring was wrong that was why the board kept blowing. Talked me into buying a new furnace in 2007. It is now 2010 and the board just blew. I want to find the rep so that I can install furnace up his ass.

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Date created: 2010-02-17 Name: M. Smith
Years owned: 3

Satisfaction Rating:
Review:
"Lemon Rudd Furnace"
How many parts can a furnace require? How many nights will go cold? How many service men can I meet at night before this process gets old? How many debts can these parts cause our home, defining a lemon in the hold? The answer my friend is "Ruud" fails again. I'm buying another brand this morning. Too tired after being up all night to rhyme that last one... This furnace is 10 years old and this is my third winter with it.

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Date created: 2010-01-19 Name: W. Neumann
Years owned: 4

Satisfaction Rating:
Review:
"Homeowner"
We have had the Achiever 90 Plus for 4 years. It has not worked properly after the first year. We can not leave overnight during the winter because you never know if it will work or not. The installing contractor is now blowing me off and not responding to messages. From most of the other reviews that I have read, it seems like a class action lawsuit may be in order.

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Date created: 2010-01-18 Name: El Koelder
Years owned: 15

Satisfaction Rating:
Review:
"Ruud Furnace"
From the time this furnace has been installed, I have had almost an annual problem with it. It seems that it doesn't seem to want to fire up (heat). It has been an unpleasant battle to have a service call and then the thing decided to work while the service person is hear and then it will work for a while. However, I can be assured that the next heating period, it will require some type of maintenance. It is now to the point that I'm seriously thinking of replacing the unit and you can only imagine that it will not be with another Ruud. In fact, I may just place it in my lawn for all to see just how good it looks but needed to bereplaced because of failure to perform.

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Date created: 2009-12-23 Name: T. Freeze
Years owned: 6

Satisfaction Rating:
Review:
"DO NOT BUY A RUDD FURNACE"
My grandparents live in a 900 sq foot house that was heated by oil for many years. In the late 1980s, they finally had natural gas installed and had the most well respected HVAC contractor in our county install a Ruud gas pack. They had this furnace for about 14 years and in that time had to have the heat exchanger replaced 3 times at over $1000 parts and labor each time. The last time the furnace went out in November 2001, the heat exchanger had been replaced in February of the same year. The HVAC contractor was called each time that the heat exchanger was replaced and each time they checked the airflow and the ducts and they were not blocked in any way. My grandfather told them to replace the furnace because he and I felt that it was a waste of money to replace the heat exchanger again. We had a new Ruud gas pack installed in 2001 and all new ducts and returns because the code had changed and where we had the old furnace was too close to our property line now, (10 feet). This new furnace has never properly heated the house. It would come on, get the house hot as Hades and then turn off. Gas bill for a 900sq ft house that had no other gas appliances $600 plus a month. Needless to say, they blamed the house for not being insulated well enough, even though we have added insulation to our attic, had new Vinyl siding installed and had triple pane Vinyl windows installed. We turned the furnace on this October and it will not come on. Called service and they yet again found a cracked heat exchanger and a burned up control board. The heat exchanger had a 14-inch long crack that was 1/2 inch wide. I watched them take it out to make sure they were not feeding me a line of bull. They told me that Ruud had recalled all the heat exchangers due to a defect. The bad ones are aluminum and galvanized metal welded together and the replacement is stainless steel. They said the bad exchanger cracks at the weld seam. Never again will I buy RUUD. Four almost five heat exchangers since 1987 is enough for me. Stick with Trane.

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