Consumer Reviews of Rheem furnaces

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Date created: 2009-11-21 Name: R HArrington
Years owned: 5

Satisfaction Rating:
Review:
" R. Harrington"
Rheem is a company that once they get your money and the warranty is up they no longer care about you. They do not stand behind their product and are very rude. If they want to stay in business they need to change their attiude. I would not buy anymore of their junk. My ge water heater had aproblem and they fixed it in 2 days I have aproblem with Rheem and all I get is attitude. No more junk rheem products for me.

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Date created: 2009-10-23 Name: Sam
Years owned: 8

Satisfaction Rating:
Review:
"Rheem Critereon II Plus 2 (80%)"
Review: I have a Rheem Critereon ii Plus 2 (80%). It is a piece of garbage. I would not buy it again. It did not work after first winter we installed. The gas doesn't turn on or the spark, always one or the other. I called Rheem & they did not help me either, nor the installer who installed it. I talked to many installers since then & everybody has the same answer - that Rheem furnaces are a piece of garbage. On cold nights I would shut off the power to the furnace & after 10 minutes turn back on & some times it worked but this year I am getting a new furnace (Lennox or Carrier)after talking to installers. Enough is Enough.

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Date created: 2009-08-11 Name: John L.
Years owned: 2

Satisfaction Rating:
Review:
"Rheem Super Quiet 80"
Super loud, would be a better name for it.The sound of the blower moving air is so loud we have to turn up the tv when it comes on. The installer said. "wow see how quiet it is"

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Date created: 2009-06-25 Name: L. Osborn
Years owned: 10

Satisfaction Rating:
Review:
"Blower Fans"
Third blower fan in five years at $500 a piece. Seems to be totally off balance. Rheem customer service very rude. Could not contact Rheem expert in area. It will be leaving very shortly to end up in some metal dump I believe

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Date created: 2009-01-29 Name: D
Years owned: 4

Satisfaction Rating:
Review:
"NEVER AGAIN"
Lots And lots of trouble, with many visits from repairman and it is loud. Rheem classic 80.

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Date created: 2008-12-26 Name: Gus H.
Location: CA
Years owned: 6

Satisfaction Rating:
Review:
"Lack of tech. support."
Its like mission impossible to get hold of ruud / rheem tech support furnace group. Their phone never was answered once 479-648-4900 to get simples questions answered by the consumers. I wish that I have never replaced my old furnace with the so called high efficiency garbage furnace.

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Date created: 2008-10-10 Name: Debbie Martin
Location: Fulton, NY
Years owned: 7

Satisfaction Rating:
Review:
"Rheem contour furnace 5 star"
We bought a Rheem contour muli staged furnace with a eom blower motor.Super quite & saved us lot of money on our heating bills.EOM Moter saved us over 300 dollars on our electic last year.Its a *****5 Star furnace.A Super investment

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Date created: 2008-08-18 Name: Henry A. Runyan
Location: Cedartown, GA
Years owned: 1

Satisfaction Rating:
Review:
"mystery diagnosis"
Mid July 2008 we started having problems with our Rheem 3 ton heating and air unit. We were told that lighting hit the control panel on the unit. The panel has been replaced twice, and as of today August 18, 2008 the unit is not cooling our residence. The company that installed the unit has tried to insure us that the unit does not need replacing. We have paid for this unit in full and have not received the satisfaction that we expect. At this point we do not know what to do next.

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Date created: 2008-05-09 Name: Mark
Location: Chicago
Years owned: 1

Satisfaction Rating:
Review:
We bought a new house with 2 furnaces both Rheem. The main floor furnace had a small motor go right away - within a couple of months due to the electrical motor being out of balance. The one on the top floor we have had nothing but problems with - it is the quiet 80 but sounds more like a freight train and now the bearings are going on the blower motor causing a chirping and a $300 repair bill. Do not buy these furnaces, as my experience with them is very poor.

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Date created: 2007-01-31 Name: Thomas Harrop
Location: Golden, CO
Years owned: 5

Satisfaction Rating:
Review:
I have a Rheem Critereon II Plus 2. I would not buy it again. We have fought with it for two years now. Based on everything I have read online and experienced, the unit has a poorly designed sensor. You must take it off repeatedly and sand it down. Even though the unit is working perfectly, the sensor shuts it off. I can't tell you how many nights I have been sitting in a freezing house with 220 grit sandpaper trying to get the thing to work.

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