Consumer Reviews of Rheem furnaces

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Date created: 2011-11-07 Name: H. Kurtz
Location: Portland, OR.
Years owned: 10

Satisfaction Rating:
Review:
"No major problems yet"
I bought my Rheem furnace RGTA-07* in October 2001. Fours years later it had a problem of some times failing to light the burner. A technician came out and replaced the pressure switch which verifies draft. The technician seen a small oil leak from the fan motor. He replaced motor a few days later under warranty. Furnace worked great for about week after his second visit. Then furnace failed to light main burner intermittently. I kept the old switch and it tested good. I knew the root cause wasn't fixed yet. I cleaned out the condensation trap next. Trap was plugged with a black muck. Since then it been working great. I now do all my own furnace work since receiving a degree in facilities maintenance. If anybody replaces a lot of parts all I can say is find a new service company. Your being ripped off.

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Date created: 2011-10-31 Name: Carolina Bob
Location: Upstate SC
Years owned: 10

Satisfaction Rating:
Review:
"You CAN stop a Rheem"
Unit purchased 12/01 and about a year after warranty expired, pressure switch began to malfunction. Installer thought it might be due to water back-up from condensation line and cleaned it twice. Third time I told him to replace the switch. This was about four or less years ago. Now the same thing is happening again. Waiting on installer to check it out, but probably the same thing. Ironically, he had just checked the system two weeks ago. Have a Tempstar gas-pack for another section of house that is 18 years and never had any problems whatsoever with it.

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Date created: 2011-06-16 Location: Detroit, MI

Satisfaction Rating:
Review:
"Ian King Furnace Review"
I have had this furnace in my home since we moved into it in 1998. What I like about the furnace is that even though it is an older model, it was definitely built to last as I have not had a single problem with it in the whole 13 years of living in my home. It keeps my home very warm. I dislike the fact that we use more gas than newer furnace models do with it being older, but even that isn't so bad because I know a newer model wouldn't last nearly as long without giving me problems. As I stated above, it has never needed to be repaired or replaced. I would definitely recommend this furnace to anyone who was shopping for furnaces, but with it being an older model, I don't know how lucky they would be in acquiring one. However, I am very satisfied with mine and if given the chance I would buy again.

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Date created: 2011-06-09 Name: N. MacDonald
Years owned: 5

Satisfaction Rating:
Review:
"Always something"
Always seem to need to repair something. Thankgoodness for the maintenace onctract otherwise I'd be out major bucks. Its still not free, I put on average $200 per years into replairts, Its comming off warrenty so I'm worried about what lies in the future. Problems include: Ignitors(twice), Blower Motor, wiring(never got a clear explanation), thermocouple, flame issues(uneven), leaking condensor, capacitor on A/C, coolant leak, compressor motor pulling too many amps(they arnlt sure why - other than to tell me it probably failing)...ugghh enough!

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Date created: 2011-06-09 Name: H. Hall
Location: Ohio

Satisfaction Rating:
Review:
"Seeking the truth"
This is the best by far the worse quality you could buy for dollar per dollar on any brand of equiptment. I am a licensed contractor here in Ohio. To me Rheem relies on brand and not qulaity, More problems w/Rheem than any other brand and I've seen them all.

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Date created: 2011-05-21 Location: St. Louis, MO

Satisfaction Rating:
Review:
"How about a little heat"
This house was built from the ground up item in it was not selected by us......the builder had everything under control. Our furnace is quiet and the vents are long by the door and under the windows....I have never been able to understand their logic. Why put heat or air under a drafty window. So far I haven't found any negative about this except when we turn it on in the winter it blows directly on me. I sit under the computer but there's a guard on the vent so it won't blow directly on me. Yes I would purchase this name brand again, if the stores sell it. You never now where they purchased it from, they might have gotten it from out-of-state. If it did come from out-of-state No I would not try to find it. No repairs thank God for that. My husband changes the filter every month on the heater and they are not dirty...I don't see why he cannot wash them, lay them outside and let them dry and reuse them. It's a man's thing I suppose. When my mother stayed with us in the winter she would tell us that her room wasn't warm enough, well she was 91 and I do know they stay cold. We put a small electric heater in her room, plus the heat from the furnace then her room was too hot but she loved it. The hotter the better.

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Date created: 2011-04-25 Name: Spaggy
Location: cheyenne wy
Years owned: 9

Satisfaction Rating:
Review:
"900 sq ft home heated in 7 minutes!"
I noticed that there are two sides to all the reviews, half say they are lousy, which many of them was an easy sensor to clean and complained about noise! The other half which I belong to, cleaned the sensor about once every 3 years on avg, and for me, I know the noise of the fan blower is good, it means hot air is flowing baby! If you buy anything but a Rheem, you will feel like you got reemed.

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Date created: 2011-04-04 Name: Susan
Location: new jersey
Years owned: 4

Satisfaction Rating:
Review:
"zero customer service"
I have one point to make - if you buy a rheem you will get no, NO, customer service - ever! They will not take calls and will insist you contact an independant service person - thereby ensuring you pay for service calls. Worst company I have ever dealt with!

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Date created: 2011-04-02 Location: Albany, NY

Satisfaction Rating:
Review:
"Rheems are the greatest!"
I bought the Rheem furnace shortly after getting the Rheem tankless hot water heater. I was so happy with the name, that when it was time to replace the old furnace, a Rheem it was. I find it to be very efficient and fits our needs the best. I ended up getting a great deal on it too since I had gotten the water heater from the same place. I would recommend Rheem to anyone!!

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Date created: 2011-03-20 Name: Robert
Location: Canada

Satisfaction Rating:
Review:
"I am more then happy"
I owned this furnace since 1993. The only thing that went wrong was the ignitor which cost 40 bucks to replace. This was a reliable furnace and my only complaint was that it's is noisy.

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