Consumer Reviews of Rheem furnaces

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Date created: 2013-04-30 Name: barry dean
Location: canada

Satisfaction Rating:
Review:
"Most of the Complainant's Problems Seem Electrical"
Most of the complainant's problems seem electrical. As a licensed tradesman, I installed my own furnace after an electrician friend installed(and line tested)a new 200 amp service. I then called in the supply company gas inspector who complimented me on the neat installation before I told him I installed it myself following the manufacturer's instructions. It's overdue a good cleaning yet the furnace has run great for over a year now, saving me a bundle. I think those folks having problems may be due to fluctuating power (real bad for microchip circuits)or sloppy contractor installation.

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Date created: 2013-04-10 Name: larry ploghoft
Location: Blaine Wa.

Satisfaction Rating:
Review:
"Rheem Furnace"
Have had furnace for 3 years and has been worked on 4 times. Technician could never fix problem and rheem was no help.

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Date created: 2013-03-17 Name: A.Amaral
Location: Chicago, IL

Satisfaction Rating:
Review:
"Broke down numerous times."
We had the Rheem Classic 90 Plus Model rgrc installed in 2009. In 3.5 years we had a tech come out 3 times. Overall, its cost us close to $1,300 dollars in labor costs to fix the broken down components. While parts are under warranty labor is not. Very very unhappy consumer!!!

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Date created: 2012-12-23 Name: Alex
Location: Dayton, OH

Satisfaction Rating:
Review:
"Furnace failed--part very expensive"
My furnace came with the house when I bought it 4 years ago, it has run (its also air condition) very well until this year and I had to put a new circuit board into it in April--$550--(that screws the budget when you're unemployed--big-time. It's now Dec 23,2012 and so far I've been waiting nearly 2 weeks for it to be fixed. I think I've now got a case of a lousy repair-guy---he's given me one excuse after another, but the best one is that he initially said it would be a few days for them to overnight and replace the board we just put in that's under warranty-- that was two weeks ago. Trouble is that now I'm out $550--it's freezing in the house, and I'm not really sure how to resolve this. I can't buy a new furnace right now, and I'm not sure how I can trust another furnace man. The furnace is older--1992 I think, but has run wonderfully until this year. But its sure not running now! By the way....its 28 degrees here in Ohio today!! Brrrrrrr

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Date created: 2012-12-18 Name: Jim DeMatteo
Location: Columbus, Ohio

Satisfaction Rating:
Review:
" Circuit board went out on 8 year old unit."
Purchased a Rheem Prestige 90 Plus Modulating gas furnace on October 2004. It has been serviced twice a year since that time. Now the circuit board went out and will be a $550 cost to me and of course the 5 year parts warranty has expired. I was always unhappy with the loud noise of the furnace, but have learned to live with it. And of course I saw the other reviews about the noise after my purchase. Would I purchase another Rheem. Clear answer of NO!

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Date created: 2012-10-16 Name: marty f
Location: airmont NY

Satisfaction Rating:
Review:
"good furnace"
I bought a Rheem furnace about 6 years ago. After a few years the furnace would start up and then shut down. Called a "reputable" repairman who said my damper motor was bad and replaced it for close to $300. A few years later the same problem occurred. I went on to the internet and postings suggested it was the sensor. I then went on to you tube and someone posted a video on how to fix it. All you do is sand the sensor wire with fine sand paper to remove the carbon deposit. It now works great. Crooked repairman.

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Date created: 2012-06-07 Name: N Breen
Location: Rhode Island

Satisfaction Rating:
Review:
"Don't buy"
I just purchased a Rheem "Super Quiet 80" for my townhouse. It is so loud it sounds like a jet engine. Saw the same complaints on another site. Rheem just didn't care and so me, like many others, are stuck with this garbage product. So sad that companies advertise falsely and don't stand behind their own product. Buy something else.

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Date created: 2012-06-01 Name: Tom Jameson
Location: Indianapolis, IN

Satisfaction Rating:
Review:
"MidWest Success!!!!"
I live in an older home and have always has trouble keeping the entire home a consistent temperature. My Rheem furnace has the 2 stage gas heat and a variable speed blower. I have never felt more comfortable cooling with the Rheem ranl ac unit with the variable speed blower. This is my second Rheem system in my house and the first lasted over 25 years. The installation company was the best and changed some of my ductwork as well. In Indianapolis call Thiele!!! Top Rheem installation company. Great service with the best brand equipment.

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Date created: 2012-01-20 Name: hvacman
Location: Richmond Mi.
Years owned: 15

Satisfaction Rating:
Review:
"HVAC Service Manager"
I am a hvac service manager of a family owned company. Many customers do not have regular maintenance, and their equipment fails every year. Of course, these are the customers who will whine and cry when the unit fails. You explain to them how important maintenance is, they know it all. If the equipment is sized properly and installed correctly, you should have very few problems, if any. Remember, it is a mechanical piece of equipment, not made to last forever.

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Date created: 2011-11-17 Name: suzanne
Location: Milwaukee, WI
Years owned: 6

Satisfaction Rating:
Review:
"Horrible."
It's once again a balmy 58 degrees in my house. I have had this stupid Rheem furnace for 6 years, and it only worked well the first month. I've had the installers out multiple times each year, and nothing. The damn thing just works when it feels like it -- it starts up, the fan goes, the pilot light fires up, and then the actual furnace part decides to shut down. horrible. I think it's ridiculous that a freaking $2500+ furnace hasn't even lasted this long. Again, I say - HORRIBLE.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.