Consumer Reviews of Payne furnaces

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Date created: 2010-11-26 Name: g griffith
Location: bushskill pa

Satisfaction Rating:
Review:
"bad heat exchanger"
fist and secondary heat exchangers

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Date created: 2010-10-07 Name: JoK
Location: Niles, Mi.

Satisfaction Rating:
Review:
"Stay away from Payne furnaces!"
Almost 6 years to the day our furnace completely broke down to the point of needing an entirely new unit. I don't remember what all the parts were that failed, but I am very angry and disappointrd in the product.

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Date created: 2010-09-16 Name: bill hoffman
Location: Woodinville, WA

Satisfaction Rating:
Review:
"Mr"
Bought a Payne 036060 forced air gas about 8 years ago. It was easy to install, have had no problems what so ever. It is very easy to maintain, does not seem to get dirty, maybe helped out by the Honeywell electronic air cleaner that I also added.

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Date created: 2009-12-12 Name: L S
Years owned: 6

Satisfaction Rating:
Review:
"Ignitor goes out every 2 years - Payne Furnace"
Same as another reviewer - almost to the day the ignitor switch goes out. And of course it happens when it's 0 degrees out and there's just no way a person can wait to get it fixed. Each time has been a weekend too and therefore weekend rates or wait until Monday. I'm very unhappy with the Payne furnace.

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Date created: 2009-06-13 Name: JOhn Cole
Years owned: 2

Satisfaction Rating:
Review:
"BAD MOTHERBOARD AGAIN"
How can a furnace cost 3000 bucks and then within the first 12 mths die because the motherboard goes out!! And here I am again 6 months later and the motherbaord is bad again!! I think the whole unit should be replaced!@!

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Date created: 2008-12-02 Name: Carmen Boone
Location: Arlington, TX
Years owned: 1

Satisfaction Rating:
Review:
"New unit cooling work fine in Aug 2008 now unit inop"
This unit was installed by a licensed tech on 13Jun08 the cooling was fine until we turned unit off in Aug now it doesn't even turn on so we are sitting in a cold house and the tech is saying there is a problem with the wiring in my home my question is why wasn't this detected when the unit was installed in Jun. I am filing a complaint on this contractor because my old unit a Carrier worked very well the only problem was I needed Freon every year. I paid almost 4000.00 for this new unit and only enjoyed it for 3 months.

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Date created: 2008-11-18 Name: M. Jamison
Location: Webster, NC
Years owned: 1

Satisfaction Rating:
Review:
"Payne Heating and Cooling"
Recently had a Payne installed in a small renovated house. A/C works great but the heat pump costs a fortune to run. The unit defers to the heat strips far too much. This may be an installation but the original installer assures me "everything" is fine. The worst part is the company itself. I called an e-mailed them in the hope of getting some questions answered and some ideas on how I could get more efficient use from the unit but they just want to send me back to the original contractor. They are completely unresponsive.

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Date created: 2008-04-14 Name: L.R.
Location: Mississauga, Ontario, Canada
Years owned: 6

Satisfaction Rating:
Review:
This furnace was installed on condition of sale of this house to us. I have to say very disappointed with this unit. It stops working every two years and the ignitor has to be replaced. There have been 3 ignitors replaced in the last six years. We have already spent over $600 for service calls on this furnace. Not impressed at all.!!!!!

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Date created: 2008-03-04 Name: t. smith
Location: Georgetown, KY
Years owned: 2

Satisfaction Rating:
Review:
i have had a repair man to my house 8 times and he still isnt able to get my payne heat pump working. its remarkably unreliable. BE AWARE

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Date created: 2006-06-13
Satisfaction Rating:
Review:
Constant problems with the PG9Ma model.

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